Clayhill Medical Practice
Vange Health Centre, Southview Road, Vange, Basildon, Essex, SS16 4HDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Clayhill Medical Practice.
Reviews
-
Review titled Practice doing great during difficult times
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2022
Having heard friends and relatives telling me that it’s impossible to get appointments with their GP this isn’t the case with Clay hill medical practice. Even if a GP appointment isn’t available on the day you phone you are advised that an appointment with a nurse may be of help. I have been with the practice for 10 years and find reception staff polite and helpful and willing to help. I telephoned the surgery on a Monday morning asking to see my GP because of extreme pain in my leg. I was told that my GP would call me . Which she did and after my explanation of my reason for calling my GP said she felt a scan was necessary. My GP arranged this for me. After two days I received a call asking me to make an appointment for a scan at a GP surgery close to where I live. I had the appointment on that following Sunday . I was given a letter to give to my GP , which I did . The following day I had telephone call from my GP with the results of my scan and what it was and the treatment needed. Under current circumstances with the NHS I believe this is definitely a GP practice trying to do their very best for their patients .
Visited December 2022
Review titled Clayhill Medical Practice
Replied on 09 December 2022
Hiya Many thanks for your lovely review, as you say these are difficult times, but we strive to give the very best possible service for our patients. The staff all work extremely hard and do get a lot of verbal abuse from patients, but they carry on with a smile on their face regardless. Glad that your treatment has been dealt with in a speedy manner and wish you well with your recovery. Practice Manager
-
Review titled Practice doing great during difficult times
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2022
Having heard friends and relatives telling me that it’s impossible to get appointments with their GP this isn’t the case with Clay hill medical practice. Even if a GP appointment isn’t available on the day you phone you are advised that an appointment with a nurse may be of help. I have been with the practice for 10 years and find reception staff polite and helpful and willing to help. I telephoned the surgery on a Monday morning asking to see my GP because of extreme pain in my leg. I was told that my GP would call me . Which she did and after my explanation of my reason for calling my GP said she felt a scan was necessary. My GP arranged this for me. After two days I received a call asking me to make an appointment for a scan at a GP surgery close to where I live. I had the appointment on that following Sunday . I was given a letter to give to my GP , which I did . The following day I had telephone call from my GP with the results of my scan and what it was and the treatment needed. Under current circumstances with the NHS I believe this is definitely a GP practice trying to do their very best for their patients .
Visited December 2022
Review titled Clayhill Medical Practice
Replied on 06 March 2023
Dear Patient Many thanks for your kind response. We aim to give the best service available in the quickest timeframe possible.
-
Review titled Very good practice
Rated 5 stars out of 5
by Dominic bonett - Posted on 09 December 2022
The surgery Drs and staff are very helpful and understanding as when you go to the doctor your not feeling well
Visited December 2022
Review titled Clayhill Medical Practice
Replied on 06 March 2023
Dear Dominic Many thanks for your comments, we value responses from our patients. Wishing you well. Practice Manager