College Green Medical Practice
Health & Wellbeing Centre, 1 Bristol Road South, Birmingham, West Midlands, B31 2GHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My in house physio appointment
Rated 5 stars out of 5
by Susan McLellan - Posted on 28 October 2023
Disappointing to say the least - having fallen and hurt my back and shoulder the physio told me that my shoulder could not be examined because it was not part of my back! She said hospital X-rays we’re unavailable but in fact they were on the system and showed a partially dislocated shoulder and fractured verterbra. I walk with a stick, wear a splint on my right leg and have a paralysed right arm after a stroke and was not reassured to be asked (curtly) “what side was your stroke on?”! I shall not be returning to see that physio having completely lost confidence after this dreadful experience. This experience was so different from all the others I have experienced in this practice which have been excellent.
Visited October 2023
Review titled College Green Medical Practice
Replied on 28 November 2023
Hi Susan, I’m sorry to read about your disappointment during your recent visit to CG. The only defence I can offer is that the Physio can only work with 1 issue (limb) per session due to time limits. She would be more than happy for you to make a further appointment or book a double appointment for 2 issues. Physio assessments are very detailed and she just wouldn’t be able to carry out the full assessment of a back and shoulder in 1 session. If you would like to discuss this further, I’d be more than happy to call you back if you leave a message for me at the surgery. Kind regards Joan Beddows
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Review titled Efficient ,polite practice
Rated 5 stars out of 5
by David Brice - Posted on 06 October 2023
I was in a lot of pain with a neck problem.I saw a doctor the same day,I was dealt with quickly and efficiently, with a back up appointment to have a consultation with a physiotherapist a few days later
Visited October 2023
Review titled College Green Medical Practice
Replied on 10 October 2023
Hi David Thank you for sharing your feedback and rating us with 5 stars. I’m so pleased you were able to get treatment for your neck pain and a follow-up appointment booked with our physio. I hope you have a speedy recovery. Kind regards Joan Beddows
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Review titled Excellent reception staff
Rated 5 stars out of 5
by Judith Head - Posted on 12 October 2023
I want to thank the receptionist who helped when I telephoned the practice. She was professional, helpful and kind. She also sent an email which also helped
Visited October 2023
Review titled College Green Medical Practice
Replied on 15 October 2023
Hi Judith Thank you so much for taking the time to leave this lovely feedback for our reception member, I will make sure your comments are shared with all the team.😍 Kind regards Joan Beddows
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Review titled Calm medical staff
Rated 5 stars out of 5
by Judith Head - Posted on 12 October 2023
I had a face to face appointment with a calm professional and compassionate doctor who made a significant and positive impact in my well being.
Visited October 2023
Review titled College Green Medical Practice
Replied on 15 October 2023
Thank you Judith, your feedback is very much appreciated ⭐I'm so please that your recent visit had such a positive impact on you. Kind regards Joan Beddows
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Review titled Everything I need in a GP Surgery
Rated 5 stars out of 5
by Dave T - Posted on 15 November 2023
I have always found the professionals to be thorough and polite. I have never experienced problems with appointments.
Visited October 2023
Review titled College Green Medical Practice
Replied on 28 November 2023
Hi Dave, Thank you for taking the time to share you positive feedback and rating us with 5 stars, we really appreciate it. Kind regards Joan Beddows
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Review titled Staff are lovely
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2023
I attended yesterday to see a physiotherapist, who listened to my tale of woes, after examination I now wait fir an x-ray appointment.
Visited October 2023
Review titled College Green Medical Practice
Replied on 28 November 2023
Dear patient, Thank you for your feedback following your recent visit with our Physio. We’re extremely proud to be able to offer this service and we’re delighted with how much benefit it gives our patients. I will be sure to pass on your positive comments. Kind regards Joan Beddows
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Review titled Excellent experience, as per usual
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
As normal, a very positive experience. Friendly staff, appointment on time, nurse put me at ease (I get very nervous in medical settings).
Visited October 2023
Review titled College Green Medical Practice
Replied on 28 November 2023
Dear patient, Thank you for taking the time to leave us your feedback and rate us with 5 stars! I think you’d be surprised at just how many people are nervous in medical settings, but it’s great to read how the nurse put you at ease. I will share your comments with the CG team. Kind regards Joan Beddows
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Review titled Physio appointment!
Rated 5 stars out of 5
by Sokol Shala - Posted on 24 September 2023
Excellent, well qualified, experienced and caring physio! Very clear advice and explanation of what is causing my back issues. I am sure that if I perform the exercises regularly I will at last find relief.
Visited September 2023
Review titled College Green Medical Practice
Replied on 01 October 2023
Dear Sokol Thank you for your feedback about your recent visit to CG and your praise for our wonderful physio. I will share your comments with her and the CG team. Kind regards Joan Beddows
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Review titled Great Practice - great physio session
Rated 5 stars out of 5
by James Nelson - Posted on 15 September 2023
Always impressed with this place. Nice environment, friendly staff and good quality of care. Had a physio appointment yesterday, the physio is great. Left with a great exercise plan to get me back up and running. Thank you
Visited September 2023
Review titled College Green Medical Practice
Replied on 01 October 2023
Hi James It’s great to read that you’re always impressed by CG and your appointment with our physio was great! I will share your kind feedback with her and the rest of the team at CG, thank you. Kind regards Joan Beddows
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Review titled Brilliant practice, well managed
Rated 5 stars out of 5
by Joe Poynton - Posted on 20 September 2023
Despite what you hear about other GP surgeries, College Green Medical Centre are fantastic for arranging appointments et cetera. Although I’m not a frequent flyer at the surgery. They are always very quick to fit me in. Should I need them.
Visited September 2023
Review titled College Green Medical Practice
Replied on 01 October 2023
Hi Joe Thank you for your feedback and 5 stars. I will share your comments with the CG team. Kind regards Joan Beddows