College Road Surgery
452 College Road, Birmingham, B44 0HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Urgent prescription
Rated 5 stars out of 5
by Joanne Smith - Posted on 28 March 2025
I called in today because of a sudden onset of gout , the reception staff advised me that I could call for a telephone appointment, when i spoke to the call handler, I explained that I was already in reception, she kindly spoke with a doctor who was fortunately able to see me in about 15 minutes, I was extremely grateful, as i really couldn’t face the whole weekend in agony
Visited March 2025
Review titled College Road Surgery
Replied on 28 March 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Easy to use ststem
Rated 5 stars out of 5
by Paul - Posted on 10 March 2025
Went on line. Few questions and received a text advising Doctor would call me. Doctor called and after a brief discussion they invited me to surgery for examination. Could not of gone any smoother.
Visited March 2025
Review titled College Road Surgery
Replied on 13 March 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled College Road Surgery
Rated 5 stars out of 5
by Sandra Smith - Posted on 10 February 2025
My appointment was a relief, he is a great doctor, he explained things throughly, ensure you are comfortable and understand. 9/10. I was very satisfied.
Visited February 2025
Review titled College Road Surgery
Replied on 10 February 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the smoking cessation adviser, GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Smoking clinic
Rated 5 stars out of 5
by Lydia Wildman - Posted on 06 February 2025
Attend Smoking clinic after smoking 20 fags a day for about 30 years. I planned my date to stop and prepared myself mentally then attend smoking clinic, Smoking adviser was excellent she gave me verbal encouragement and offer patches and Nicorette inhalator I did try patches about 15 years ago but it made me sick so went for the inhalator. Adviser recommended to reduce my smoking and to use the inhalator instead, however I felt I could do this and decided to stop smoking Christmas day. I couldn't wait to attend another clinic appt to test my carbon levels and let adviser know I had stop completely I was so happy that it reduced from 14 to 2 in 4 weeks. I have now been stopped for 6 week my only regret is that I didn't attend clinic sooner but have to say again it was the support and encouragement I received made this experience successful I am determined never to smoke again. Thank you
Visited January 2025
Review titled College Road Surgery
Replied on 07 February 2025
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the smoking cessation adviser, GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 November 2024
Although it takes a while to get through on the phone lines, there are generally appointments available. Bit annoying that an appointment time can't be given before GP call back as this makes things difficult with everyday commitments when a face to face appointment is needed. Overall, GPS are professional and give you time to talk.
Visited November 2024
Review titled College Road Surgery
Replied on 13 November 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Great service by nurse and doctor
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2024
Great service by nurse and doctor attended today for full health check and for doctor to examine my knee. Was very impressed with the service provided. Doctor was fantastic and the nurse was fab too. Reception were very helpful.
Visited November 2024
Review titled College Road Surgery
Replied on 22 November 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery)
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Review titled Waiting times and lack of appointments
Rated 2 stars out of 5
by Anonymous - Posted on 14 November 2024
I dont usually have the need to book a doctors appointment for myself or my family as we are generally quite well in health. I phoned the surgery at 11:55am and didnt get through until 12:25 on 14/11/24 to try and book an appointment for my son to be seen. 76 calls I made before I actually spoke to reception who then informed me that all the appointments were taken and to try again the next day either at 8am or 12pm for afternoon appointments. I am extremely frustrated by this as although there may not be an issue to worry about, but on the flip side there may be something serious going on with him that may get worse if left which is why when it comes to lumps on the body I find that is something to be worried about and should be checked. As a full time worker and tax payer how is it I cant get to see a GP when needed. I am seriously in thought now about finding a new local practice, as this isnt the first time when I or a family member need to see a doctor. This is the response we are met with consistently with this practice. Phone lines are constantly busy and then when you do get through there are no appointments.
Visited November 2024
Review titled College Road Surgery
Replied on 15 November 2024
Dear Valued Patient, On behalf of College Road Surgery, I would like to say how very sorry we are to hear of your recent experience and dissatisfaction with the practice. Many thanks for taking the time to post your comments as we do take all complaints, feedback and comments very seriously. As we currently do not have enough information to identify you through the website, we cannot contact you directly, but if you would like to discuss this in person I would be most happy to meet with you. Yours sincerely, Roy Sellarajah, Practice Manager (On behalf of College Road Surgery).
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Review titled Excellent Service Received
Rated 5 stars out of 5
by Umer Waheed Sheikh - Posted on 10 July 2024
Very happy with the service, have had a surgery recently and had slight issues in wounds healing Doctors have been very friendly and very helpful in this matter and I got the best advise and treatment, including my wounds checked in different intervals and plasters were replaced on 1 occasion. Many thanks.
Visited July 2024
Review titled College Road Surgery
Replied on 11 July 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Excellent Practice
Rated 5 stars out of 5
by Doreen Bennett - Posted on 08 July 2024
I was given a telephone GP consideration on the day which resulted in a face to face contact within 90mins. GP was friendly, professional and informative. I would throughly recommend this practice. However don't be led..... work in partnership
Visited July 2024
Review titled College Road Surgery
Replied on 08 July 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).
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Review titled Great Practice
Rated 5 stars out of 5
by Gwen Tapfumaneyi - Posted on 16 July 2024
College Road Surgery is an exceptional medical facility, distinguished by its team of highly skilled and experienced doctors My regular Doctor stands out for his phenomenal expertise and compassionate approach. His patience is remarkable, as he never jumps to conclusions about a patient's condition without a thorough and meticulous examination. He is deeply committed to maintaining the dignity and respect of his patients, strictly adhering to all dignity protocols. He is also diligent about seeking consent before sharing any personal information with other agencies, underscoring the importance of patient privacy and trust. When interacting with children, heexcels in creating a comfortable and respectful environment. He never demeans or talks down to them; instead, he encourages them to express themselves openly, fostering a sense of confidence and security. His ability to connect with young patients in such a positive and supportive manner is a testament to his outstanding skills and dedication as a healthcare professional.
Visited July 2024
Review titled College Road Surgery
Replied on 16 July 2024
Dear Valued Patient, Thank you so much for your positive feedback which I will share with the GPs and all the staff at College Road Surgery. We are glad you are happy with the service(s) at College Road Surgery. We strive to provide high quality, compassionate, patient focused care in a safe, friendly environment. Even during these difficult times we have tried our best to deliver the same high quality of care and appreciate your comments, appreciation and recommendation. Yours sincerely, Roy Sellarajah Practice Manager (On behalf College Road Surgery).