Corner Place Surgery
46A Dartmouth Road, Paignton, Devon, TQ4 5AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very friendly and helpful nurse
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
I just wanted to leave a review, as I came in for a smear test today, and was seen by a very helpful and friendly nurse- Bianca.
Visited March 2025
Review titled Corner Place Surgery
Replied on 14 March 2025
Dear Patient Thank you for taking the time to leave such positive feedback. I will ensure Bianca and our Practice Manager are aware. Clare (Patient Services Manager)
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Review titled Great experience
Rated 4 stars out of 5
by Carol Willoughby - Posted on 19 February 2025
I would like to say a big thank you for the way the reception ( a very helpful gentleman) sorted out a mix up with today's appointment I was sent a text informing me my appointment had been changed but hadn't seen it so turned up at original time but was given appointment with different Dr also had a appointment with nurse who also saw me early so because of everyone being very helpful I was saved time by not having to return to surgery and for this I am extremely grateful thank you again
Visited February 2025
Review titled Corner Place Surgery
Replied on 20 February 2025
Dear Carol Thank you for taking the time to leave this review. I am sorry that you did not receive a message from the Practice with your revised time of appointment, but am glad that Callum managed to resolve this for you and you went away happy. We are all human and can make mistakes, but it's good to know that when dealt with these situations, they are resolved appropriately. I'm very pleased to hear that you found Callum to be very helpful. Thank you Clare (Patient Services Manager)
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Review titled Great practice.
Rated 4 stars out of 5
by Jamie Hughes - Posted on 27 January 2025
My mum came in to see the practice nurse to have her arm dressed and the nurse was very caring and professional. We would like to thank her for everything she has done for my mum. We are greatly appreciative.
Visited December 2024
Review titled Corner Place Surgery
Replied on 29 January 2025
Dear Jamie Thank you very much for taking the time to feedback to us. We are very pleased to hear that you and your Mum found our Practice Nurse to be kind and caring. I will pass your feedback to our Nurse team, the Partners and our Practice Manager. Clare - Patient Services Manager
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Review titled Broken promises
Rated 1 star out of 5
by Kay Smith - Posted on 27 December 2024
My daughter is very unwell and awaiting further hospital appointments, the dr had organised a call for the 23rd and we are still waiting!!
Visited December 2024
Review titled Corner Place Surgery
Replied on 10 January 2025
Dear Kay Thank you for your feedback. I am sorry to hear that your daughter did not get the call as expected. Dr Norman who the call was booked with is on leave until the 13th January, but I will speak with her on her return and give you a call with the outcome. Please accept our apologies. If there is anything else we can do in the meantime, please contact the surgery so we can help. Many thanks Clare (Patient Services Manager)
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Review titled Excellent service
Rated 5 stars out of 5
by Sonia Lake - Posted on 04 November 2024
I was given a sit and wait appointment at 4pm and seen around 4.45pm by a charming GP Excellent examination and diagnosis swiftly made Medication sent to my pharmacy and home by 5.15pm What can I say but what fantastic service and a big thanks
Visited November 2024
Review titled Corner Place Surgery
Replied on 05 November 2024
Dear Sonia What lovely feedback you have taken the time to share with us. It makes a difference to our team when they see feedback from patients so I will ensure they see it. I'm very glad you are happy with the service we provided. Clare (Patient Services Manager)
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Review titled Same issues as before
Rated 1 star out of 5
by Anonymous - Posted on 30 October 2024
Talking to a doctor at this practice even if you have ongoing health issues is becoming almost impossible. Put in a triage form via a phone call almost 2 weeks ago about ongoing g health issues that are getting worse. Was given the " we'll call you on the 29th " as the answer.... 29th arrives and no call. Not even a missed call. It's about time that the practice went back to proper health care practices and actually gave you an appointment to see a doctor..... I'm now considering a change of practice to one that actually gives a ........ .
Visited October 2024
Review titled Corner Place Surgery
Replied on 31 October 2024
Dear Patient Thank you for your feedback. I am really sorry to hear that you did not get the phone call you were expecting on the 29th October. I have gone through the clinics that day, and all calls have been crossed through. I would like to look into this further to see if by mistake we had booked you in on another day, or if the Doctor by mistake crossed through the call and did not ring, or perhaps we have an incorrect number for you. Either way, this should not have happened and I would like to apologise for this. I would be grateful if you could contact the surgery, either complete a klinik or ring and ask us to look into why this happened. Its important for us to know when things go wrong so we can share any learning needed to ensure it doesn't happen again. Clare (Patient Services Manager)
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Review titled I would just like an appointment
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2024
Despite following process advising of my circumstances around my employment and my need to see a doctor I was advised to ring 111 and see them. I don't need to see them however I do need to see my GP. In the old days you'd ring up.and book an appointment to see them, now unless you have 24hour access to a phone to receive a call back etc then you aren't going to get one. Due to where I work I am not able to have my phone on me for security reasons as result you are preventing me from having g access to my GP. This is scandalous and an absolute joke. Please just let patients call and bowman appitnemtnfor the next day to see there doctor especially of there is an e consult form answer saying that this person needs to see a doctor. Really not impressed 😐
Visited August 2024
Review titled Corner Place Surgery
Replied on 13 August 2024
Dear Patient Thank you for your feedback. We advise patients we will call between 8am and 6pm. Due to the number of patients we process it is extremely difficult for us if patients only provide us with narrow windows when they are contactable. The responsibility of being able to take a call lies with the patient, and we recognise in some cases this is difficult. If you would like to discuss this further, please do contact the surgery and ask to speak to Evie Langman our Practice Manager. Clare - Patients Services Manager
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Review titled Good practice
Rated 5 stars out of 5
by Pamela Neun - Posted on 16 August 2024
After the starting of COVID I have several issues with health, eventually and hopefully after seeing a great doctor yesterday had lots of feedback we’ll get this sorted so thankyou Dr Reynolds
Visited August 2024
Review titled Corner Place Surgery
Replied on 19 August 2024
Dear Pamela Thank you very much for your feedback. Chris Reynolds is one of our Advanced Nurse Practitioners and I am very pleased to hear that you were happy with your consultation. I will ensure Chris is aware of this feedback. Clare - Patient Services Manager
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Review titled Great practice
Rated 5 stars out of 5
by Simon Pedley - Posted on 06 September 2024
Can’t thank you enough for inviting me for a PSA blood test June 23 With a slightly high count and a positive biopsy on hormone treatment now and received radio therapy August 24 hopefully on the mend now I had no symptoms thanks again S Pedley
Visited August 2024
Review titled Corner Place Surgery
Replied on 06 September 2024
Dear Simon Thank you for your feedback. We are very pleased to hear that your treatment and recovery are going well, lovely news to hear and thank you for sharing your experience with us. I will ensure this feedback is passed onto the relevant staff. Clare (Patient Services Manager)
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Review titled Welcoming Surgery
Rated 5 stars out of 5
by Dave - Posted on 19 June 2024
When on holiday in Torbay we entered this very busy Surgery just after 2pm on 17-06-2024 hoping my wife could register as a temporary patient as she needed some medical assistance. The receptionist was super caring and efficient, backed up by the team ‘behind the door’. We duly registered and told we would likely be contacted that day. Shortly after we were contacted and given information as what we should do next. By 6pm another message was sent to say a prescription was waiting for my wife at the Pharmacy next door to the Surgery. Efficiency at its best and thank you to all including the prescriber.
Visited June 2024
Review titled Corner Place Surgery
Replied on 19 June 2024
Dear Dave I am very pleased to hear that you felt that the service you received from the surgery for your wife was 5 star. Hopefully this enabled you to enjoy the rest of your holiday! I will ensure that the relevant teams are aware of this positive feedback and thank you for taking the time to send it in. Clare (Patient Services Manager)