Corner Place Surgery
46A Dartmouth Road, Paignton, Devon, TQ4 5AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Sonia Lake - Posted on 04 November 2024
I was given a sit and wait appointment at 4pm and seen around 4.45pm by a charming GP Excellent examination and diagnosis swiftly made Medication sent to my pharmacy and home by 5.15pm What can I say but what fantastic service and a big thanks
Visited November 2024
Review titled Corner Place Surgery
Replied on 05 November 2024
Dear Sonia What lovely feedback you have taken the time to share with us. It makes a difference to our team when they see feedback from patients so I will ensure they see it. I'm very glad you are happy with the service we provided. Clare (Patient Services Manager)
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Review titled Same issues as before
Rated 1 star out of 5
by Anonymous - Posted on 30 October 2024
Talking to a doctor at this practice even if you have ongoing health issues is becoming almost impossible. Put in a triage form via a phone call almost 2 weeks ago about ongoing g health issues that are getting worse. Was given the " we'll call you on the 29th " as the answer.... 29th arrives and no call. Not even a missed call. It's about time that the practice went back to proper health care practices and actually gave you an appointment to see a doctor..... I'm now considering a change of practice to one that actually gives a ........ .
Visited October 2024
Review titled Corner Place Surgery
Replied on 31 October 2024
Dear Patient Thank you for your feedback. I am really sorry to hear that you did not get the phone call you were expecting on the 29th October. I have gone through the clinics that day, and all calls have been crossed through. I would like to look into this further to see if by mistake we had booked you in on another day, or if the Doctor by mistake crossed through the call and did not ring, or perhaps we have an incorrect number for you. Either way, this should not have happened and I would like to apologise for this. I would be grateful if you could contact the surgery, either complete a klinik or ring and ask us to look into why this happened. Its important for us to know when things go wrong so we can share any learning needed to ensure it doesn't happen again. Clare (Patient Services Manager)
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Review titled I would just like an appointment
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2024
Despite following process advising of my circumstances around my employment and my need to see a doctor I was advised to ring 111 and see them. I don't need to see them however I do need to see my GP. In the old days you'd ring up.and book an appointment to see them, now unless you have 24hour access to a phone to receive a call back etc then you aren't going to get one. Due to where I work I am not able to have my phone on me for security reasons as result you are preventing me from having g access to my GP. This is scandalous and an absolute joke. Please just let patients call and bowman appitnemtnfor the next day to see there doctor especially of there is an e consult form answer saying that this person needs to see a doctor. Really not impressed 😐
Visited August 2024
Review titled Corner Place Surgery
Replied on 13 August 2024
Dear Patient Thank you for your feedback. We advise patients we will call between 8am and 6pm. Due to the number of patients we process it is extremely difficult for us if patients only provide us with narrow windows when they are contactable. The responsibility of being able to take a call lies with the patient, and we recognise in some cases this is difficult. If you would like to discuss this further, please do contact the surgery and ask to speak to Evie Langman our Practice Manager. Clare - Patients Services Manager
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Review titled Good practice
Rated 5 stars out of 5
by Pamela Neun - Posted on 16 August 2024
After the starting of COVID I have several issues with health, eventually and hopefully after seeing a great doctor yesterday had lots of feedback we’ll get this sorted so thankyou Dr Reynolds
Visited August 2024
Review titled Corner Place Surgery
Replied on 19 August 2024
Dear Pamela Thank you very much for your feedback. Chris Reynolds is one of our Advanced Nurse Practitioners and I am very pleased to hear that you were happy with your consultation. I will ensure Chris is aware of this feedback. Clare - Patient Services Manager
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Review titled Great practice
Rated 5 stars out of 5
by Simon Pedley - Posted on 06 September 2024
Can’t thank you enough for inviting me for a PSA blood test June 23 With a slightly high count and a positive biopsy on hormone treatment now and received radio therapy August 24 hopefully on the mend now I had no symptoms thanks again S Pedley
Visited August 2024
Review titled Corner Place Surgery
Replied on 06 September 2024
Dear Simon Thank you for your feedback. We are very pleased to hear that your treatment and recovery are going well, lovely news to hear and thank you for sharing your experience with us. I will ensure this feedback is passed onto the relevant staff. Clare (Patient Services Manager)
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Review titled Welcoming Surgery
Rated 5 stars out of 5
by Dave - Posted on 19 June 2024
When on holiday in Torbay we entered this very busy Surgery just after 2pm on 17-06-2024 hoping my wife could register as a temporary patient as she needed some medical assistance. The receptionist was super caring and efficient, backed up by the team ‘behind the door’. We duly registered and told we would likely be contacted that day. Shortly after we were contacted and given information as what we should do next. By 6pm another message was sent to say a prescription was waiting for my wife at the Pharmacy next door to the Surgery. Efficiency at its best and thank you to all including the prescriber.
Visited June 2024
Review titled Corner Place Surgery
Replied on 19 June 2024
Dear Dave I am very pleased to hear that you felt that the service you received from the surgery for your wife was 5 star. Hopefully this enabled you to enjoy the rest of your holiday! I will ensure that the relevant teams are aware of this positive feedback and thank you for taking the time to send it in. Clare (Patient Services Manager)
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Review titled Great experience
Rated 5 stars out of 5
by Claire Lock - Posted on 24 June 2024
Just had an appointment with such a lovely doctor, actually felt I was listened too, very thorough and very easy to talk too. Definitely want her as my doctor from now on
Visited June 2024
Review titled Corner Place Surgery
Replied on 24 June 2024
Dear Claire Thank you very much for your feedback about Dr Adonkie who you were seen by today. I will ensure the Partners, Practice Manager and Dr Adonkie are aware of your feedback. Clare (Patient Services Manager)
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Review titled Amazing service from the receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
We had an issue with my husbands prescription and the pharmacy sent us to the surgery for advise. The receptionist listened to our issue and thought of different ways to support us. She found a positive solution and went out of her way to help. She turned a stressful situation into a positive outcome.
Visited June 2024
Review titled Corner Place Surgery
Replied on 17 June 2024
Dear Patient Thank you for your feedback. I am very pleased to hear that you found our receptionist helpful and able to reassure you with your prescription query. I will pass these comments onto the team so they are aware. It will be most welcome. Clare (Patient Services Manager)
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Review titled Great welcome, I feel like a valued person!
Rated 1 star out of 5
by Joanne - Posted on 30 May 2024
I have just registered and the service has been first class. Fast and easy to register, and I'm thrilled by the personal and added human touches, such as the warm friendly welcoming email I received, addressing me by my first name and giving me a named Dr. It has been such a refreshing real change from feeling like an insignificant mere number. It's brightened my day! Many, many sincere thanks.
Visited May 2024
Review titled Corner Place Surgery
Replied on 03 June 2024
Dear Joanne Thank you very much for taking the time to feedback. We are so glad that you are finding our services first class, always nice to hear. I will ensure our staff are aware of this feedback. Clare (Patient Services Manager)
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Review titled Oops my previous review was meant to be 5 stars
Rated 5 stars out of 5
by Joanne - Posted on 30 May 2024
My experience was 5 stars, my previous review demonstrates this but sadly I misread the stars. Sorry.
Visited May 2024
Review titled Corner Place Surgery
Replied on 03 June 2024
Dear Joanne I thought that was what you meant and we do appreciate you clarifying the situation. Thanks again Clare (Patient Services Manager)