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Cranleigh Medical Practice

18 High Street, Cranleigh, Surrey, GU6 8AE

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Help others by sharing your thoughts and experiences about Cranleigh Medical Practice.


Reviews

Displaying 11 to 20 of 36

  1. Review titled Kind Doctor

    Rated 5 stars out of 5

    by Sally - Posted on 22 March 2024

    When I attended the medical practice two weeks ago with an alarming condition the Doctor was so kind and calm even though obviously concerned for my well-being. Today I returned for follow up tests and it was good for continuity, to see the same doctor. He was again very kind and attentive, throughly checking how I had been treated at the Royal Surrey and in his follow up tests regarding the condition as well as my general health. This Doctor is a credit to his profession and Cranleigh Medical Practice.

    Visited March 2024

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  2. Review titled Fast, efficient, thoughtful

    Rated 5 stars out of 5

    by Rupert Bellak - Posted on 23 March 2024

    My doctor - I want to name him but am not allowed - saw me within a couple of hours, expedited three investigations and my consultant’s appointment in days. And then phoned me two days’ later to check on me! Amazing service. Thank you.

    Visited March 2024

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  3. Review titled So helpful

    Rated 5 stars out of 5

    by TRACY BENNETT - Posted on 25 February 2024

    My experience is that of a daughter who has power of attorney for my 87 year old Father. We moved Dad to Cranleigh from the South West in January 2024. The online process of registering Dad with the practice was very easy and I received a call from the doctor to confirm my Dad was registered. I have had cause to contact the practice on my Dads behalf fairly frequently since then and all the staff have been friendly and very helpful. I have recieved very quick responses to any questions/concerns. The ability to communicate via an online form is also excellent as you do not have to spend ages waiting on a phone call. A doctor called me on Friday to arrange a one off medication for my Dad ,and he went so far as to contact the local pharmacy to expedite it and investigate a possible delivery! When my Dad moved to Cranleigh he had been waiting over 4 months with the previous local health health trust for a memory clinic assessment appointment . I mentioned this to the doctor when Dad had his first introductory appointment. She said she would endeavour to hurry the appointment along. A week later,my Dad was visited at home and had the assessment by a Community Mental Health nurse! The practice also visits twice weekly to the retirement village my Dad lives in. As Dad has been advised he can drive no longer, this is a fantastic service. Thankyou for making my life as a daughter acting on behalf of her Father, so much easier!

    Visited February 2024

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  4. Review titled Amazing Practice

    Rated 5 stars out of 5

    by Mrs L Threlfall - Posted on 26 December 2023

    My elderly in-laws have been registered with the practice for over 3 years since they moved to the area. From day one the practice has been helpful and both pro-active and reactive then need be. From reception, nurses and doctors they have been fantastic and consistent. They listen and are respectful and helpful when speaking with me on behalf of my in-laws (with their consent) ensuring we are all on the same level of understanding. My mother in law would probably not be here today if it was not for this surgery with diagnosis missed by another surgery. The care and follow ups are first class. Thank you for all you do Cranleigh Medical Practice.

    Visited December 2023

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    Review titled Cranleigh Medical Practice

    Replied on 29 December 2023

    Dear Mrs Threfall, Thank you for sharing your experience with Cranleigh Medical Practice. We are deeply grateful for your kind words and the trust you've placed in our team to care for your in-laws. It's heartwarming to hear that our practice has been able to provide consistent, proactive, and reactive care tailored to their needs. We take immense pride in fostering an environment where each member of our team, from reception to nurses and doctors, upholds the values of respect, understanding, and attentive listening. Knowing that we've been able to align our communication to ensure a shared level of understanding among everyone involved in their care means a lot to us. Please extend our warmest regards to your in-laws. It's our privilege to be a part of their healthcare journey, and we're dedicated to continuing to provide the highest level of care possible. Thank you once again for taking the time to share your feedback - we will pass it on to the wider team. It means a great deal to us. Warm regards, Cranleigh Medical Practice Team

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  5. Review titled Incredibly grateful to have such amazing care

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 December 2023

    I recently registered at the Cranleigh Medical Practice for concerning symptoms after incredibly poor care at a surgery in a local village just over the W Sussex border. I cannot fault the surgery in any way - communication is efficient and caring, and the 2 week referral has also been incredibly efficient. I am also impressed with the organisation in the medical centre itself - clear, spacious and friendly. I feel so lucky to have registered here. Thank you to your amazing team!

    Visited December 2023

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    Cranleigh Medical Practice has not yet replied.


  6. Review titled Efficient

    Rated 4 stars out of 5

    by Wheeler - Posted on 07 November 2023

    I had a PSA check up, not pleasant for Dr or Patient, which was carried out without any unnecessary fuss. Thank you.

    Visited November 2023

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  7. Review titled Outstanding- thank you

    Rated 5 stars out of 5

    by Georgia Berry - Posted on 16 October 2023

    I needed to contact my grandmother’s GP, as she took a turn for the worse while I was caring for her. I could not have asked to speak to better healthcare professionals. From the wonderful woman who triaged the request and reassured me, to the kind GP who called us back so quickly, we received really excellent, compassionate treatment. And I might add - all during one of the busiest months for GP surgeries. Thank you - very grateful!

    Visited October 2023

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  8. Review titled Fabulous practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 September 2023

    I'm always contacted so quickly either for myself or my daughter. I'm very impressed... always offered withe face to face or telephone apt extremely quickly with the gp that I ask for. We are very lucky to have such a great practice on our doorstep. All staff are so polite and helpful.

    Visited September 2023

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  9. Review titled Great Practice

    Rated 5 stars out of 5

    by Tricia - Posted on 25 July 2023

    Online form was easy to use and call came from the Practice within two hours. Doctor was very helpful and efficiently dealt with my concerns.

    Visited July 2023

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  10. Review titled Excellent response

    Rated 3 stars out of 5

    by Anonymous - Posted on 26 July 2023

    New check in system and response worked very quickly in all respects. Appointment, examination, diagnosis and confirmation of outcome within 3 days

    Visited July 2023

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