Crown Street Surgery
2 Lombard Court, Crown Street, Acton, London, Greater London, W3 8SAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Dino S - Posted on 30 January 2025
Very insightful and knowledgable. Very understanding. Professional and courteous. Understood my needs and issues.
Visited January 2025
Review titled Crown Street Surgery
Replied on 31 January 2025
Thank you for taking the time to write this review. We are a training practice and are encouraged by your comments.
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Review titled Recommendation
Rated 5 stars out of 5
by Radha Seesaghur - Posted on 31 January 2025
The Dr was very welcoming, Kind, gentle and patient. He is a good listener and treat the patient with respect and dignity. I would like to thank him for his good work
Visited January 2025
Review titled Crown Street Surgery
Replied on 31 January 2025
Thankyou for taking the time to write this review. The practice works hard to help support patients. I will pass on your encouraging feedback to Dr Choong.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
I had a procedure today and I was incredibly nervous about it. The doctor was so kind and patient with me. She explained everything and made the whole experience so much easier. She was also running on time which was brilliant. Thank you so much.
Visited January 2025
Review titled Crown Street Surgery
Replied on 31 January 2025
Thankyou so much for your review on the practice . The practice try's hard to make sure we support our patients, and was delighted to have your feedback that the clinician was running on time - which i know they try their best to do.
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Review titled Excellent service
Rated 5 stars out of 5
by SOPHIE WALKER - Posted on 07 January 2025
I emailed the surgery at 8 am for a non urgent issue and got a callback from the Surgey within a couple of hours. My issue was resolved that same day after she consulted with a specialist. I was very pleased to have such a prompt and thorough service.
Visited January 2025
Review titled Crown Street Surgery
Replied on 07 January 2025
Many thanks for taking the time to leave a review. I am happy that you had such a smooth and satisfying experience with the practice and will pass on your comments Happy New year
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Review titled Terrific Service
Rated 5 stars out of 5
by martin hall - Posted on 31 January 2025
I experienced easy access to great care with clear communication of my care plan and follow up Thank you.
Visited January 2025
Review titled Crown Street Surgery
Replied on 31 January 2025
Thankyou for taking the time to write this review. The practice has worked hard over the last 6 months to change our appointment system to help our patients and are delighted with your experience.
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Review titled great talk
Rated 4 stars out of 5
by Anonymous - Posted on 03 February 2025
i had a great talk with the doctor. they took me seriously, gave me a before hand before the call happened and gave me a plan that we can follow on.
Visited January 2025
Review titled Crown Street Surgery
Replied on 03 February 2025
Thankyou for your feedback. The practice is happy that you felt listened to and supported. We aim to make sure patients are involved in their care as much as possible.
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Review titled Caring experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
This was the best Gp experience that I have had - the GP listened and asked about my concerns I felt cared for
Visited January 2025
Review titled Crown Street Surgery
Replied on 31 January 2025
Thank you for taking the time to write this review. I am happy that your consultation went well and you felt listened to. The practice aim to to support our patients through their medical care.
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Review titled Dr was really lovely with my toddler
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
The lovely doctor made my 18 month old daughter very relaxed, making the examination painless and all topped off with a sticker! Great positive experience for a toddler, and very kind doctor. Pleased with a speedy diagnosis and also follow up text support with more information on when to worry if her symptoms get worse.
Visited January 2025
Review titled Crown Street Surgery
Replied on 07 February 2025
Thankyou for taking the time to write the practice a review. I am delighted your toddler had a great experience at the doctors, and you felt supported. This is what we are here for :)
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Review titled Excellent GP practice
Rated 5 stars out of 5
by Ian Sayer - Posted on 30 January 2025
I have reviewed this practice before, and again it gets a 10-out-of-10 rating from me. Anyway; reception staff & GP's are all excellent. My last visit on 29th Jan 2025 was with a GP who I had not seen before), and it was quite a daunting health issue for me, but he was great ... so that was another good experience with all the Crown street team.
Visited January 2025
Review titled Crown Street Surgery
Replied on 31 January 2025
Thank you again for taking the time to write your thoughts down on the practice. I am delighted that we continue to meet your expectations and to deliver a great service. I will feed back your encouraging review to the team.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2025
I have been struggling with depression and anxiety, and I recently received a call from the hospital. The doctor I spoke with was incredibly kind and attentive, taking the time to listen to me and prescribe the treatment I need. I am very grateful for their support and care. Thank you!
Visited January 2025
Review titled Crown Street Surgery
Replied on 08 January 2025
Thankyou for taking the time to write the practice a review. We strive to support our patients and are delighted to here of the support you got from the team.