DE BEAUVOIR SURGERY
30 Hertford Road, London, Greater London, N1 5QTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Trapped nerve in my lower back
by redwg84 - Posted on 24 October 2023
I was in a lot of pain with a trapped nerve in my lower back, I rang the De Beauvoir Surgery and was called back by the Doctor for a triage call not long after. I was invited in for an appointment where the Doctor carried out several tests around my mobility and pain levels, after which I was prescribed pain medication and anti inflammatory's which have made a massive difference. She also gave me several exercises to do and advice on what to avoid etc. A great experience with my local surgery and very helpful doctor who was able to diagnose and help me immediately. Thank you.
Visited October 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 26 March 2024
Thank you for your positive feedback which we will share with the team. We always aim to provide an excellent service so we are pleased to hear we did in this instance
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Review titled Blood test to check fertility
by SofiaV - Posted on 19 October 2023
I visited the surgery for a blood test. My appointment took place on time and the nurse was professional, polite,happy to help with my questions.
Visited October 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 26 March 2024
Thank you for your positive feedback which we will share with the team as it is always good to hear when we succeed.
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Review titled My latest appointment
by orangeqf56 - Posted on 03 October 2023
I went into the appointment to restart investigations into the cause of my chronic pain. The doctor I saw immediately said that I'm never going to find the cause of the pain. I felt they did not show any emotion, did not preface it with anything to indicate hard news and then proceeded to just stare at me as I sobbed at this proclamation. They offered no comfort, no information about the prospect of living with pain for the rest of my life. They just told me they would refer me to a pain clinic. They also referred me to another specialist for testing of some condition I had never heard of, didn’t explain it, only for me to have to research later to find out it’s a pretty serious condition. Furthermore, I spoke to this doctor about pain management and about how I struggle to take Codeine to manage pain, especially as it impairs my ability to work safely. Rather than listening to this, they told me that I could double the dosage I am currently taking and would have to deal with the side effects. Living with chronic pain for 20 years hasn’t been easy, but one of the most demoralising experiences was this interaction with this doctor. My agency was utterly taken away from me, I felt humiliated and powerless.
Visited September 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 03 October 2023
We are very sorry you were left feeling this way. However without further information it is hard to take things forward. Perhaps you can contact the Practice Manager via the practice switch board? Or via our email nelondon.debeauvoir@nhs.net Information regarding our complaints procedure is available on the practice website Best Wishes Dr James
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Review titled A healthcare worker
by Eileen44 - Posted on 13 October 2023
I went for my check up, and found that the healthcare worker was fantastic. He was empathetic and professional helping me to feel welcome and giving me food dietary advice. I feel strongly that he is an excellent role model for the NHS. I was very impressed.
Visited September 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 26 March 2024
Thank you for taking the time to provide feedback as our team do find it beneficial receiving positive comments about how they conduct themselves with our patients.
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Review titled Access to toilets
by I don't want to"Post a story". I just want to give feedback - Posted on 04 September 2023
I visited the pharmacist, she was very helpful and professional. Reception staff were also very helpful and polite. However, I was shocked to see there were no toilet facilities in reception. There are clearly toilet facilities within the original reception area that was partitioned off. Why would you block toilet facilities in a GP surgery? This makes zero sense, especially as you have patients visiting with bladder and bowel issues daily. This causes unnecessary anxiety for patients and lacks common sense. Please reopen the original entrance with patient toilet facilities. I understand there are toilets within the building, but they can only be accessed if a receptionist is present and grants entrance in a timely manor. Having to be granted permission to access toilet facilities within a GP surgery is ridiculous. Please correct this as soon as possible. Thank you.
Visited August 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 26 March 2024
We are sorry to hear of your concerns and the area was closed down due to the covid pandemic and we had to limit access. During that time we could only allow patients through into the clinical area with a staff member to ensure patients did not wander into other rooms. The toilet area has since been re-opened and is accessible to all. Thank you for raising your concerns.
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Review titled GP review
by nbarnx23 - Posted on 21 August 2023
Needed an appointment to have a lump in my breast reviewed. Initially was quite apprehensive about the new online triage form system but it worked very well for me. I was seen the same day but a knowledgeable, professional doctor. A referral has since been made to the breast clinic and I await that appointment. I have always had a positive and pleasant experience in De Beauvoir practice and would recommend.
Visited August 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 29 August 2023
Hi Thankyou for this helpful feedback. We are working hard to get the best possible appointment system Best wishes Dr James
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Review titled Feeling dizzy so went to doc
by Zizibizzi - Posted on 14 August 2023
Vital stats checked - pressure, throat, ears, balance checked. I was asked relevant questions and felt he was interested in getting to the root cause of the problem. He also ordered me blood tests so should know within a week if any other issues.
Visited August 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 26 March 2024
Thank you for your positive feedback. The team find it beneficial to hear what we have done well! Thank you for taking the time to respond
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Review titled Great experience from a fantastic team and nurse
by aprilss44 - Posted on 01 August 2023
Everything was great from the beginning. I had a query sent on the surgery's website. I got a text in the morning to confirm I would get a call from a pharmacist. I got the call around the time stated, the result was that I needed to come in for some tests. I ended up coming in the same day. There was an incident with the nurse and another patient in the waiting room, which the nurse handled professionally. I was next and the nurse (Called Asia) was amazing and just so good humoured, despite being slightly rattled from before. There are some amazing people working for the NHS and Asia is one of them!
Visited July 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 01 August 2023
Hi April Thankyou for your kind words. They have been passed on to Asia and I know they will be comforting and encouraging Best Wishes
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Review titled The overall experience was nice and positive
by Lucis - Posted on 01 August 2023
The first time I went there, I couldn’t get the screening done because of the period. The nurse explained why as well as how it will be done next time, since I had not done a cervical screening before. The following week I attended the second appointment. The nurse was patient and respected my privacy, while giving clear information about what was going to happen and how it might feel, so that I wasn’t caught in unexpected situations. The sample collection didn’t succeed the first try but the nurse acted professionally. It was done eventually after 2-3 tries. The only thing that caused unnecessary uncomfortable feeling was the equipment used to open up vagina. I did not see which part of it caused a scratchy feeling, but it would be good if that gets fixed. Otherwise the overall experience was nice and positive. The nurse also let me know how long it would take for the result to come out and in what way I would receive it. I got all information I needed about this test.
Visited July 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 08 August 2023
Hi Thankyou for taking the time to respond and help others. I am sorry that the equipment is not comfortable- maybe ask the nurse for a smaller size next time or to insert yourself- please discuss this with our nurses. I will pass on your positive feedback to our nurse Best Wishes Dr James
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Review titled Cervical Screening
by Zoe B - Posted on 01 August 2023
I had the best experience at the surgery this week that I have experienced since being a patient (since 2014). The nurse was kind and understanding. She made me feel comfortable and didn’t rush so that I could feel good through out.
Visited July 2023
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Review titled DE BEAUVOIR SURGERY
Replied on 01 August 2023
Thank you! Our nurse found this comment helpful
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