Delamere Medical Practice
Delamere Avenue, Stretford, Manchester, Lancashire, M32 0DFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient Practice
Rated 5 stars out of 5
by Alf Owen - Posted on 08 August 2024
Contacted the surgery to day re a urine infection, which started late last evening. I was seen this morning and prescribed antibiotics. I am so pleased with the fast response. Thank you so much. Alf Owen
Visited May 2023
Delamere Medical Practice has not yet replied.
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Review titled Excellent health professionals, awful booking system
Rated 4 stars out of 5
by Amanda - Posted on 11 May 2023
All the health professionals I have seen at this practice since I transferred - GPs, Physio, Podiatrist - have all been wonderful. They listen and take the time to explain things properly. However, the appointment system is appalling. I recently spent weeks telephoning trying to rearrange an appointment because I could not access the form at the limited times it's available. After many failed attempts, I ended up holding in a queue for 40 minutes before I could speak with someone. Such a shame because you are treated so well once you are seen and it could be a barrier to accessing good health care for many people.
Visited May 2023
Delamere Medical Practice has not yet replied.
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Review titled Computer says no
Rated 1 star out of 5
by Anonymous - Posted on 05 June 2023
Rang up saying I was in pain, said no appointments. Got diagnosed and treated elsewhere and rang up again as just need a top up prescription for pain relief. Appointment for 2 weeks time! Does this practice just expect people to be in severe pain for weeks at a time?
Visited May 2023
Delamere Medical Practice has not yet replied.
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Review titled Helpful staff
Rated 4 stars out of 5
by C Flood - Posted on 18 April 2023
I telephoned the practice regarding a couple of queries I had and the person I spoke to was friendly and professional and resolved my questions quickly and to my satisfaction without making me feel a nuisance for calling
Visited April 2023
Delamere Medical Practice has not yet replied.
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Review titled Poor appointment system
Rated 2 stars out of 5
by Pat - Posted on 18 March 2023
Rang 8am on 17.3.23 to arrange telephone appointment with a doctor. Receptionist logged request for me as I had no access to the internet .Received a text which advised appointment would be on 24 March 23 ...one week later ! Rang back and explained needed to speak to to a doctor today as had symptoms a few days and not improving. Receptionist arranged telephone appointment for later that day. Received 2 texts ...one to say appointment between 3.30-4 and one to say at 4pm. I did not receive a telephone call. I know the NHS is struggling however this is not acceptable and symptoms are much worse today.
Visited March 2023
Delamere Medical Practice has not yet replied.
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Review titled Cancellation of Appointment
Rated 3 stars out of 5
by Terence Ashworth - Posted on 22 March 2023
Very understanding of my reason for future non attendance due to work. Had my new appointment within 5 minutes
Visited March 2023
Delamere Medical Practice has not yet replied.
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Review titled Caring and professional practice
Rated 5 stars out of 5
by Catherine T - Posted on 12 March 2023
I was unsure if I needed to see a Dr or nurse face to face and on phoning the surgery I requested the callback option rather than wait in the queue. I received a callback and even though there were no on the day appointments left I was given a face to face appointment for the following day. My appointment was very thorough and I was very impressed that bloods were actually taken during my appointment. I was also placed in the system for a 2 week referral to a hospital for further tests
Visited March 2023
Delamere Medical Practice has not yet replied.
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Review titled Very helpful receptionist
Rated 4 stars out of 5
by Jane Derbyshire-Heal - Posted on 16 March 2023
I had a couple of queries that I put to the lady who dealt with them professionally, pleasantly and efficiently.
Visited March 2023
Delamere Medical Practice has not yet replied.
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Review titled Outstanding doctors and nurses
Rated 5 stars out of 5
by John Waldron - Posted on 07 February 2023
My minor surgery (albeit put back due to covid, not your fault!!!) Was done in a very professional, pain free and timely manner.
Visited February 2023
Delamere Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Thelma Douek - Posted on 25 January 2023
I was fortunate enough to get a same day appointment. The staff were both friendly and helpful and the doctor I saw, was welcoming, patient and knowledgeable.
Visited January 2023
Delamere Medical Practice has not yet replied.