DENMARK ROAD SURGERY
Woodside Health Centre, 3 Enmore Road, South Norwood, London, Greater London, SE25 5NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely good service
Rated 5 stars out of 5
by Angelica Maria Escobar Giraldo - Posted on 30 August 2024
My last appt was to see the nurse. She was lovely and i felt very confident in her knowledge and skill. We had a lovely conversation about the readon for my appt
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Angelica Maria Escobar Giraldo - Many thanks for taking time to share your feedback with us. This has been shared with the Nurse. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Great Practice
Rated 5 stars out of 5
by Maunol - Posted on 10 August 2024
I love that they follow up with my treatment plan by thoroughly explaining what I need to do and also follow me up with a phone call. All the staff members I came in contact with were all receptive...
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Maunol - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2024
Very supportive staff and helpful advice provided. I get to be seen promptly and I can get advice and follow up.
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Patient - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Excellent!
Rated 5 stars out of 5
by Libby Dowie - Posted on 25 July 2024
I felt really ill but didn't know whether to be concerned or not. The receptionist understood, emailed the GP and shortly after I was called and asked to come in. Brilliant same day service from reception to the lovely GP which allayed my fears and put me on the road to feeling better.
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Libby Dowie - Dear Patient - Many thanks for sharing your feedback regarding your experience when you contacted our service. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Pharmacy nurse
Rated 3 stars out of 5
by J Barretto - Posted on 23 July 2024
The only part of the practice I have faith In. I can Never get an appointment, Can Never get through on phone, the pharmacist was very good, has helped put my blood pressure under control, and genuinely tried to help me. I have had to cancel my copd appointment as double booked.
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear J Barretto - Many thanks for taking time to share your feedback with us. This has been shared with the pharmacy team. We hope you continue to receive satisfactory service whenever you visit us for your care. We are sorry to hear about your difficulties in getting through to us via the phone, sometimes we experience huge number of calls to deal with especially during peak hours. Patients can visit our website and complete a quick triage form and we would usually respond within 24 hrs to confirm appropriate action/actions that the duty doctor as advised to take, this may either be to arrange an appointment to see a GP or a telephone consultation booked to discuss your symptoms with a GP. We hope your next encounter with the service will be a better one. Should you wish to discuss any issues with the service you can also contact us via email on crocc.drs@nhs.net
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Review titled Prompt service
Rated 5 stars out of 5
by Natalie Stevens - Posted on 08 August 2024
The way the nurse dealt with my daughter was very kind and professional, this is the 2nd time we have had her and she is amazing
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Natalie Stevens - Many thanks for sharing your feedback regarding your experience when you visited the Nurse. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Great practice
Rated 5 stars out of 5
by Diane wilde - Posted on 25 July 2024
Overall visit was calm and very positive for me on time and nurse was very efficient with my diabetic and asthma review
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Caring and efficient practice nurse
Rated 3 stars out of 5
by Anonymous - Posted on 27 July 2024
I did not need to see doctor and had a really pleasant appointment with nurse who was very attentive and went the extra mile. Great service.
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Patient - Many thanks for sharing your feedback regarding your experience when you visited the Nurse. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
The care received was very helpful and satisfactory. The doctor’s advice and recommendations were very valuable and helpful with solving the problem at hand.
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear patient - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Great practice
Rated 5 stars out of 5
by Sarah Taylor - Posted on 23 July 2024
The GP has been concerned about my blood pressure and she has been trying to make sure that she puts me on the right medication and then makes another appointment to see whether the medication works. She is very warm and understanding.
Visited July 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Many thanks for taking time to share your feedback with us. This has been shared with the GP team. We hope you continue to receive satisfactory service whenever you visit us for your care.