DENMARK ROAD SURGERY
Woodside Health Centre, 3 Enmore Road, South Norwood, London, Greater London, SE25 5NTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly practice
Rated 4 stars out of 5
by Colin pilbro - Posted on 29 October 2024
Very helpful and engaging there was a problem with my blood test form but the nurse sorted very quickly and also sorted out my flu vacation saving me the trouble of rebooting.
Visited September 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Nurse check up
Rated 5 stars out of 5
by Marlène okuka - Posted on 27 September 2024
Very kind lady with experience. Take time to listen to you. Explain you all your questions, advice what to do. I was very satisfied thank you
Visited September 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Great doctors
Rated 5 stars out of 5
by Paula - Posted on 03 September 2024
When ever i go i normally dont have any issues, but1 time i went to have a blood test the nurse that i had took 4 times in the same arm to find some blood didnt even try another place to take it, find this not very good as i'm not a pin cushion and do not expect to be treated as one
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Paula - thanks for your feedback. We are sorry to hear about your experience with the nurse when attempting to draw your blood for sampling. We would share your feedback with the team, with the hope that your experience would improved when next you visit the nurse.
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Review titled Very thorough
Rated 5 stars out of 5
by Donna Brain - Posted on 21 September 2024
My consultant advised me to book a blood pressure check with gp due to a new medication. Booked in for blood pressure check, and lady I saw aso did a full meds review and weighed me whilst I was there
Visited September 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Positive Experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 September 2024
Overall, I had a positive experience at the surgery on this occasion. My appointment was quite early so, it was quiet in the surgery. Reception were helpful. I had to wait a little but wasn't in a rush so that was OK. The nurse took time and care with me which I was happy about. The test wasn't as straightforward and was somewhat uncomfortable but she was empathetic and therefore did her best to make it less uncomfortable as much as possible. I would recommend this practice.
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 06 September 2024
Dear Patient - Thank you so much for time taken to send us a feedback about your experience when you visited the surgery. Your feedback is important to us in helping to improve our service, and will be shared with the team. Our aim is to continue to ensure you receive a positive experience whenever you visit us for your care and we appreciate the recommendation. Many thanks
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Review titled No problems
Rated 5 stars out of 5
by P Holyoake - Posted on 06 September 2024
Very helpful Receptionist about the time of my appointmeny. Nurse examination was very professional and through and helpful given over leg injury and feet/toes care.
Visited September 2024
Review titled DENMARK ROAD SURGERY
Replied on 06 September 2024
Dear P Holyoake - Many thanks for taking your time to feedback to us about your experience when you visited the surgery. We are glad you found our receptionist to be helpful and your experience with the Nurse was also satisfactory. Your feedback is important to us and will be shared with the team. Our aim is to continue to ensure the care you receive whenever you visit us, continues to be helpful as well as up to the standards expected. Many thanks
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Review titled Great Pratice
Rated 5 stars out of 5
by Mark Harris - Posted on 15 September 2024
The nurse or doctor were very good. The service was fairly quick and check my blood pressure and gave me blood test. Pressure test too.
Visited September 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled A good experience
Rated 4 stars out of 5
by Ian - Posted on 25 September 2024
I used the internet app to describe my symptoms and ask for an appointment, the responses back were prompt. The doctor saw me and was very caring and supportive in his diagnosis
Visited September 2024
DENMARK ROAD SURGERY has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Aye Aye Mon - Posted on 06 August 2024
I got medication from pharmacy. I got regular treatment from GP. I an happy for getting cares from nurses and doctors. I have to go and collect one item which I left in pharmacy shop. I have to book more appointments whatever I need with GP and attend to hospital for more medical check up. Sometime, I missed some appointments and cancle via web link. I hope to get more NHS services with more cares in all future. I got very well treatments from GP and hospital on time. Otherwise , I have big problems. Thanks.
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Many thanks for taking time to share your feedback with us. This has been shared with the team. Our patient triage system is available to use for medical and admin queries via our website. We aim to respond to all queries received within 24hrs, our response would usually give best advice from GP in relation to the issues you have mentioned when completing the triage form. We hope you continue to receive satisfactory service whenever you visit us for your care.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 August 2024
The nurse was friendly, kind, informative.she explained what she was doing. I don't think the computer signing is is great for elderly people.I know there are receptionist & it's an option to talk to them.
Visited August 2024
Review titled DENMARK ROAD SURGERY
Replied on 03 September 2024
Dear Patient - Many thanks for taking time to share your feedback with us. This has been shared with the team. We hope you continue to receive satisfactory service whenever you visit us for your care. Our reception team are always happy to check in patients as an alternative to using the self-check in system whenever they visit for an appointment with any of our clinicians.