Devaney Med Ctr
40 Balls Road, Oxton, Prenton, Merseyside, CH43 5REContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thank you
Rated 5 stars out of 5
by Anne Roberts - Posted on 12 February 2025
Nurse was great. Felt very reassured after my appointment. Very kind and professional. Thank you.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Norma Draycott - Posted on 17 February 2025
After logging in I was immediately called to the nurses room. The nurse was very helpful and efficient and explained everything and answered my questions.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Carol Hughes - Posted on 06 February 2025
Great experience and very helpful in my appointment regarding my asthma and answering questions regarding my rash
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Friendly and helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 12 February 2025
Generally excellent. Appointments usually on time. I wish I had been told that my CT scan result would come to my app. I have been anxiously waiting for a phone call which didn't happen. Eventually I found it so needn't have had so many sleepless nights worrying about the result. I like care to be consistent but booking to see the same doctor means a long wait. Nevertheless the doctors and nurses have been very caring and sympathetic and I always recommend the practice.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Slight confusion
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2025
My original appointment was for 2.00pm. It was changed to 1.50pm but that was no problem at all. I had specifically asked for a long appointment as there were several issues I wanted to discuss. I had to wait about ten days for the long appointment but this wasn’t a problem. I arrived early but was not called till about 2.20. Again, this was not an issue. The name of the doctor had been changed twice since the appointment was made and when I was called, yet another different doctor’s name was on the screen. I went through the list of questions/problems and was given the information/answers required. Then it became clear that the doctor wanted me to leave as I’d had a lot of her time. Presumably she hadn’t been told that this was meant to be a long session. It seems to me that the office organisation needs to improve: the timing was changed, the doctor was changed several times, and the doctor hadn’t been told that the appointment would be longer than usual because I wanted information about several things: I wasn’t presenting with one specific problem. I normally find the service at Devaney very good.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Practice getting better
Rated 5 stars out of 5
by Terry - Posted on 20 February 2025
The nurse that saw me for my annual assessment did a,very thorough job. She was also very welcoming and polite.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by Rob Collins - Posted on 13 February 2025
Made contact earlier this week via Patch’s system. Followed up promptly with GP call and onward diagnostic/tests. Extremely clear coms throughout. Results received on time 48 hrs later as promised. Requested follow up GP appointment. Reception staff really supportive and solution orientated. Put on daily triage list for call back. Received call with 60 mins and given f2f appointment later that day. Attended appointment with GP who I felt really engaged with my needs and made me feel extremely comfortable and at ease. Arranged further diagnostics/tests. Once again complete clarity on what would be involved. Followed up at reception with more great work. Supported booking appointment and arranging for my NHS app access to be active. Fantastic representation of the NHS at its best - great work Devaney team !
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Brilliant Nurse
Rated 5 stars out of 5
by Andrew Banks - Posted on 12 February 2025
Attended for what will hopefully be the last injection of my treatment. Arrived early and seen immediately, with the nurse not only dealing with the task in hand but also asking about my other ongoing matter and messaging on my behalf to chase something up without asking. Most importantly was the fact that I was mad to feel that I mattered. I would name the superb nurse, but am not sure that is allowed.
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Nurse review
Rated 5 stars out of 5
by Patricia Hughes - Posted on 12 February 2025
Seen on time ; knowledgeable re my history ; full review re blood pressure and blood results ; information given re strategies to help ; plan for future checks
Visited February 2025
Devaney Med Ctr has not yet replied.
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Review titled Lovely nursers
Rated 5 stars out of 5
by Sharon Darroch - Posted on 28 January 2025
I saw a lovely nurse today. Made me feel comfortable and went through the questions thoroughly. Thank you
Visited January 2025
Devaney Med Ctr has not yet replied.