Dr M Suares' Practice
Pilch Lane, Huyton, Liverpool, Merseyside, L14 0JEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Dr M Suares' Practice.
Reviews
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Review titled Good surgery
Rated 5 stars out of 5
by Sheila Remmington - Posted on 15 July 2024
Phoned at 8am managed to get a telephone consultation. Spoke to the doctor and he fitted me in for a face to face appointment within 2 hours of my telephone appointment.
Visited July 2024
Dr M Suares' Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I went to Pilch lane Practice yesterday morning. I am very pleased with how good and efficient the service was. I was seen to fast and everything was sorted will the best help i could have asked for.
Visited July 2024
Review titled Dr M Suares' Practice
Replied on 09 July 2024
We are very grateful that you have taken the time out to provide us with your positive review about Pilch Lane Surgery. We always strive to provide the best service and customer care to all our patients and such positive comments help to further motivate the team and improve morale. Your feedback has been shared with the whole practice team and is very much appreciated. Thank you
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Review titled Lovely staff.
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
When I visited this day I was taken care of told about my illness in detail and I felt cared for which was good as I have a lot health issues thank you.
Visited June 2024
Review titled Dr M Suares' Practice
Replied on 25 June 2024
Thank you for taking the time out to provide a review. We are very pleased that you were happy with the service received at the practice. It is always very much appreciated and highly motivational when we receive such positive reviews. Once again, Thank you Yours sincerely Julie Ryan Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Amanda Edmonds - Posted on 07 June 2024
I have seen one particular doctor on numerous occasions and he puts my mind at ease when bringing my children in to see him.
Visited June 2024
Review titled Dr M Suares' Practice
Replied on 25 June 2024
Dear Amanda, Thank you so much for taking the time to provide your positive feedback about Pilch Lane Surgery, especially regarding our GPs. We always strive to provide the best possible service to all our patients, and it is lovely when this is recognised in such a positive way. I have shared your comments with the whole practice team, and it has been greatly appreciated by everyone at the practice. Thank you Julie Ryan Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by James - Posted on 24 May 2024
Explained everything well and gave me everything what was necessary for my issue I would go again due to the help full doctor
Visited May 2024
Review titled Dr M Suares' Practice
Replied on 28 May 2024
Thank you for taking the time out to provide a review. We are very pleased that you were happy with the service received at the practice. It is always very much appreciated and highly motivational when we receive such positive reviews. Once again, Thank you Yours sincerely Julie Ryan Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by P Berrill - Posted on 10 May 2024
The best consultation I’ve experienced, doctor was excellent and explained in depth my results. He made sure i understood all the issues that were raised
Visited May 2024
Review titled Dr M Suares' Practice
Replied on 14 May 2024
Dear Patient Thank you for taking the time to leave such positive feedback. It is always good to hear that patients feel supported and have been treated in a friendly, professional and empathetic way. Your feedback has been shared with the practice team and is very much appreciated. Thank you Julie Ryan Practice Manager
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Review titled Great Local Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
I turned up slightly early and greeted by a very friendly receptionist who said it was not a problem. I was seen on time by the doctor who explained everything to me clearly and throughly.
Visited April 2024
Review titled Dr M Suares' Practice
Replied on 14 May 2024
Dear Patient Thank you for taking the time to leave such positive feedback. It is always good to hear that patients feel supported and have been treated in a friendly and empathetic way. Your feedback has been shared with the practice team and it is very much appreciated by everyone. Thank You Julie Ryan Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Deborah culshaw - Posted on 08 April 2024
Had an appointment today , felt listened to, given good advice which was followed up with a link to exercises for my issue. Excellent service.
Visited April 2024
Review titled Dr M Suares' Practice
Replied on 14 May 2024
Dear Patient Thank you for taking the time to leave your positive feedback about Pilch Lane Surgery. This has been shared with the practice team and It is very much appreciated by all at the surgery. Our staff & clinicians always enjoy reading reviews such as the one you left us! It lets us know we are making patients happy and doing something right! Thank you again Julie Ryan Practice Manager
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Review titled Terrible practice
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2023
The doctors mess up referrals which in turn prolong your appointment time with hospitals. Great advice from the receptionist “leave if you are unhappy” Had texts messages with sensitive information sent to me also other patient’s information was sent to me. Madness might have to take the receptionist advice and leave
Visited May 2023
Review titled Dr M Suares' Practice
Replied on 16 May 2023
Dear Patient, Thank you for taking the time to providing your feedback on the services provided at Pilch Lane Surgery. I am the Practice Manager and I am very sorry to hear of your experience. I would very much like to investigate your concerns, and therefore would appreciate if you could write to me and provide more information on your experience. We value all feedback and we can only make improvements when we have all the details. Your feedback has been shared with the practice team and your comments are very much appreciated by the whole practice. Thank you
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Review titled great practice
Rated 5 stars out of 5
by brenda pears - Posted on 24 October 2022
i have not long moved to pilch lane surgery and have been very impressed with all the staff, they have all been professional, courteous, pleasant and should all be so very proud of themselves, and i have nothing but praise for them all, thankyou, mrs brenda pears.
Visited October 2022
Review titled Dr M Suares' Practice
Replied on 25 October 2022
Dear Mrs Pears We are very grateful that you have took the time out to provide us with your positive review about Pilch Lane Surgery, in particular the staff. We always strive to provide the best service and customer care to all our patients and such positive comments help to further motivate the team to continue their good work and improve morale. Your feedback has been shared with the whole practice team and is very much appreciated by everyone. Thank you Julie Ryan Practice Manager