Dr Spencer & Partners
Higham Road, Burton Latimer, Kettering, Northamptonshire, NN15 5PUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blood pressure review
Rated 5 stars out of 5
by Diane Tapp - Posted on 12 October 2022
Just to say on having my flu jab blood pressure check slightly high ! White coat syndrome ! Nurse suggested do a home check which was fine ‘ and called into the surgery to register it ! Which was all entered and a gentleman was very nice and professional very pleased !
Visited October 2022
Review titled Dr Spencer & Partners
Replied on 13 October 2022
Dear Diane, thank you for your review. We are pleased that you have monitored you blood pressure reading at home and provided this to us to ensure you would receive any further care if required. We appreciate you taking the time to leave us your review. Burton Latimer Medical Centre.
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Review titled A good and professional practice.
Rated 4 stars out of 5
by Eugene - Posted on 21 October 2022
I have been a patient at this practice for more than 10 years. I have always found a friendly, professional approach to my visits. I have a good personal doctor who is caring and compassionate, qualities that have been invaluable for certain issues in my life. I understand the pressures and time constraints experienced currently by doctors and nurses and hope that these don't badly affect the standard of care I have come to expect. So I am looking forward to the follow up from my annual health review. Thank you to all at the Practice.
Visited September 2022
Review titled Dr Spencer & Partners
Replied on 24 October 2022
Dear Eugene, thank you for your review. We continue to ensure we provide high quality care to our patients despite the increasing demand on services. We are pleased to hear you are happy with the care we provide to you. Burton Latimer Medical Centre.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2022
I rang for an appointment and was able to be in the queue and ask for a ring back. It worked well! Was given an appointment the same day. It’s a great thing that test results are sent by text. Very impressive
Visited September 2022
Review titled Dr Spencer & Partners
Replied on 13 October 2022
Dear patient, thank you for your positive comment. We are glad we were able to provide you with an efficient service and that you were seen the same day. Thank you for taking the time to leave us a review. Burton Latimer Medical Centre.
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Review titled First class service
Rated 5 stars out of 5
by John Rothnie - Posted on 12 October 2022
Very professional,considerate and very helpful through out.I would have no hesitation to recommend them to anyone.
Visited August 2022
Review titled Dr Spencer & Partners
Replied on 13 October 2022
Dear John, we are grateful for your review and pleased to know that you are happy with our service and care provided. Thank you for taking the time to leave us your positive feedback. Burton Latimer Medical Centre.
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Review titled Really Good Service
Rated 5 stars out of 5
by Helen Kibble - Posted on 12 October 2022
Having been a patient since 1967 I have always received good treatment. I went for my Flu and Covid jabs last Saturday. I was really impressed by the organised way the team had made it so fluid to have first covid and then the flu jabs. I was home in 20 minutes from leaving and returning home. I appreciate the improvement made when telephoning to make an appointment. I would still like to physically see a doctor rather than speaking to one on the phone as I think a face to face consultation is better. I feel doctors can tell more by seeing a patient which is impossible on the phone.
Visited August 2022
Review titled Dr Spencer & Partners
Replied on 13 October 2022
Dear Helen, thank you for taking the time to leave us your review. We are pleased that the hard work in planning our clinics has enabled an efficient delivery of service and it is great to hear that there has been improvement with our telephone service. We are pleased to inform you that we are seeing patients both face to face and also consulting over the telephone. This is the choice of the patient at the time of booking (to keep our staff safe this is with exception of any clinicians that may be deemed to be high risk). Thank you for your positive feedback. Burton Latimer Medical Centre.