Dr T P Fox & Partners
Colton Mill Medical Centre, Stile Hill Way, Colton, Leeds, West Yorkshire, LS15 9JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2024
Both my elderly parents have received excellent care from all the Gp’s in recent weeks and months. Dad has become increasingly frail and ill and mum with a worrying cancer referral . The pharmacists and nursing team have all provided great care ,support and ensured we as a family are able to manage and are aware of community support as necessary . The triage system has worked well when I’ve completed a request on behalf of either parent , I’ve always received prompt’s responses The repeat prescription request again no issues and if I’ve needed to phone the prescription clerk she has been so helpful . Thank you from a grateful daughter
Visited November 2024
Dr T P Fox & Partners has not yet replied.
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Review titled Great Staff and process
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
I was unaware of the new appointment system but the receptionist explained the new process and completed an application. I received a call within 2 hours to arrange an appointment with a Dr. Very pleased with the service.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 29 October 2024
Dear Patient Thank you for taking the time to feedback about your experience and that you were pleased with the new system. Kind Regards Andrea Mann Managing Partner
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Review titled Quick response
Rated 4 stars out of 5
by Anonymous - Posted on 24 October 2024
Very quick response to the online tool . Happy with the Dr I spoke to was very helpful. Listened and acted quickly
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 25 October 2024
Dear Patient Thank you for taking the time to feedback about your recent experience at our practice and the care you received. All reviews are shared with our team. Thank you Andrea Mann Managing Partner
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Review titled Efficient appointment system
Rated 5 stars out of 5
by Chris Briggs - Posted on 18 October 2024
The new appointment system at Colton Mill is easy to use and much better than the old system of booking an appointment over the phone. Got a call back during the day from the Dr and everything was resolved
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 19 October 2024
Thank you for taking the time to tell us about your recent experience using the online service. We are pleased to hear that you found it easy to use and it was dealt with quickly. Many Thanks Practice Manager
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Review titled Easy
Rated 5 stars out of 5
by Philip Wilson - Posted on 25 October 2024
Used the online Triage form for the first time today, easy to use and comprehensive. Hopefully next time U use it, all my details will be saved.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 29 October 2024
Dear Philip Thank you for taking the time to feedback about your experience and how the easy the system was to use. Kind Regards Andrea Mann Managing Partner
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Review titled Great system to triage
Rated 5 stars out of 5
by Deborah Armstrong - Posted on 16 October 2024
The new system in place to triage requests for advice or GP appointments is really efficient and a better use of time. It removes the anxiety of trying to ring to get advice and i feel reassured that someone will always get back to me. Thank you and well done to your hard working team!
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 18 October 2024
Thank you for taking the time to share your positive experience with us about accessing our practice and the new online service. We are pleased to hear that it has worked well for you. Many thanks Practice Manager
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Review titled Booking a non urgent appointment with a nurse for bloods
Rated 2 stars out of 5
by Andrew Sullivan - Posted on 29 October 2024
Previously you could do this simply online. On this occasion I received an email asking me to book a bloods and blood pressure appointment with the nurse. The link in the email didn’t work and when I went to the practice website to fill out the triage form, the limit of completed forms for the day had been reached. I completed the form the following day and received a phone call to be told that no appointments for the nurse were available and to phone back in two to three weeks.
Visited October 2024
Dr T P Fox & Partners has not yet replied.
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Review titled Prompt service
Rated 5 stars out of 5
by Sandra Hilton - Posted on 15 October 2024
Twice in recent weeks I have received same day appointments and subsequent referrals. The current triage system has made a huge difference. The problem then is that it takes much longer (4 weeks) for the results to get back to the surgery!
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 18 October 2024
Thank you for taking the time to share your positive experience with us about our new online services and the difference it has made for you. Many thanks Practice Manager
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Review titled Great local practice
Rated 5 stars out of 5
by Paula Quinn - Posted on 18 October 2024
I have used the new system to contact the doctors surgery today about my medication and I was telephoned later in the day and medication was reissued sufficiently.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 19 October 2024
Thank you for taking the time to share your experience about using the new online system and how quickly your request was processed. Many Thanks Practice Manager
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Review titled Diabetic review - 2nd appointment
Rated 5 stars out of 5
by Tanya Hacker - Posted on 17 October 2024
The lady was very helpful with all questions put to her. We spoke about various aspects of the tests done and I’m happy with the results . A further telephone appointment is going to be done about the statins so hopefully it will be resolved.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 18 October 2024
Thank you for taking the time to share your positive experience with our diabetic nurse. We are pleased to hear that you had all your questions answered and a follow up arranged. Many thanks Practice Manager