Dr T P Fox & Partners
Colton Mill Medical Centre, Stile Hill Way, Colton, Leeds, West Yorkshire, LS15 9JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Prompt response
Rated 4 stars out of 5
by Anonymous - Posted on 20 October 2024
After using the triage system on Friday morning I was impressed to receive a doctors call just after lunch time. The doctor took time to listen. Answered and gave explanations to my questions. Arranging onward treatment all without the need to go to the surgery. Great service
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 22 October 2024
Dear Patient Thank you for taking the time to share your experience using the new online triage system. We are pleased to hear how quickly you were dealt with and great service you received. Many Thanks Andrea Mann Managing Partner
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Review titled Good doctor
Rated 5 stars out of 5
by John - Posted on 25 October 2024
This is new NHS system is really good, no more waiting, highly recommended . Peeing blood, within 10 ten minutes a quake was on the blower, very helpful. Off to give a sample
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 29 October 2024
Dear John Thank you for taking the time to feedback about your experience and how quickly you had a response and was being dealt with. Kind Regards Andrea Mann Managing Partner
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 20 November 2024
Trying to get an appointment is like trying to get blood from a stone. If you can get through to a care navigator (aka receptionist) when they are not receiving high volumes of calls, you get fobbed off and told to complete a triage form for somebody to look at and send you away to somebody else. The whole surgery is only happy to pass you on and let you become somebody else’s problem. Why I need to complete a triage form for everybody to read is beyond me. You should be able to get an appointment with a gp and keep issues private without having to complete a triage form. Whenever you do attend the surgery to speak to somebody you are greeted with empty waiting areas!
Visited October 2024
Dr T P Fox & Partners has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by Trevor Hardaker - Posted on 18 October 2024
Helpful admin staff and excellent clinical response. My first visit to Colton Mill and my experience was entirely satisfactory
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 19 October 2024
Thank you for taking the time to tell us about your recent experience which was positive. Many Thanks Practice Manager
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Review titled Best doctors for me for 20+ years
Rated 5 stars out of 5
by Terence Matthews - Posted on 16 October 2024
I have contacted the doctors about pain in my hip. Within 15 minutes I was contacted and offered appointment today but I cannot make that. So second appointment offered immediately, which I can take up.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 18 October 2024
Thank you for taking the time to share your positive experience with us about using our online services. We are delighted to hear about the quick response and that we were able to organise a suitable appointment time for you through this system. Many thanks Practice Manager
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Review titled Quick fast service
Rated 5 stars out of 5
by Dean Coyne - Posted on 22 October 2024
I filled in the online form at 8am and a nice member of staff called me back less than an hour later offering me a couple of appointments the same day. I was seen by a doctor at 930 the same day
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 22 October 2024
Dear Dean We are really pleased to hear about your positive experience using our NEW online system and accessing an appointment with a doctor. We appreciate the time you have taken to feedback to us. Many Thanks Andrea Mann Managing Partner
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Review titled Patient focused
Rated 5 stars out of 5
by Trisha - Posted on 22 October 2024
Had to see the service for my general annual review, and didn’t feel rushed or time restricted. She explained each process to me, and made me feel comfortable.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 22 October 2024
Dear Trisha Thank you for taking the time to feedback about your experience at your annual review. We will share your comments with the team. Many Thanks Andrea Mann Managing Partner
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Review titled We organised practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
I visited this practice recently for my fly vaccination and found the whole staff very friendly and professional especially the nurse giving my injection as I was a bit nervous, the whole practice was very well organised and there were a lot of patients coming into the practice that morning for the flu or COVID injections. On the other occasions I have had to make an appointment found the whole practice very well run organised and professional.
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 22 October 2024
Dear Patient Thank you for sharing your experience about a recent visit to the practice for your flu vaccination. We are pleased to hear that you found the nurse professional and friendly. Your feedback about our staff and how well the clinic was organised is appreciated and will be passed onto the staff. Many Thanks Andrea Mann Managing Partner
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Review titled Appointment booking system
Rated 2 stars out of 5
by Anonymous - Posted on 30 October 2024
I am very disappointed in the lack of support and appointments for my issue. I stated that I am in pain all the time and it’s affecting my day to day routine struggling to walk. But I am unable to get an appointment for nearly 2 weeks. How can there be no appointments to see a doctor on the same day
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 31 October 2024
Dear Patient Thank you for taking the time to feedback about your online experience. We are sorry that you are disappointed with the response for a routine appointment. We only have capacity to offer same day appointments for patients triaged by the GP as needing urgent same day treatment. Unfortunately, we are unable to offer a same day appointment for all our request due to the demand. If you have worsening symptoms or a change in your medical problems, please submit another form and we can reassess this again. You can also seek medical advice or attention from NHS 111, local pharmacy or urgent treatment centres. Many Thanks Andrea Mann Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Rachel Cordingley - Posted on 21 October 2024
I didn’t online form received and email not long after asking for photos and then within an hour I had a call from the doctors all in all very efficient
Visited October 2024
Review titled Dr T P Fox & Partners
Replied on 22 October 2024
Dear Rachel We are really pleased to hear about your positive experience using our NEW online system. Its great that you were able to upload a photo by email easily and hear how quickly you received a GP response. We appreciate the time you have taken to feedback to us. Many Thanks Andrea Mann Managing Partner