East Durham Medical Group
The Carodoc Surgery, Front Street West, Wingate, County Durham, TS28 5PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Difficult to contact
by Jane Currie - Posted on 19 September 2024
After having repeated issues with incorrect prescriptions, it took me five attempts to get through to anyone. I was told this would be sorted but a prescription was postdated and has caused me to be without medication for a number of days. It has then took multiple days to get through to check this. With working full time, and chronic anxiety this has caused more illness
Visited September 2024
East Durham Medical Group has not yet replied.
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Review titled Great practice.
Rated 5 stars out of 5
by Shannon Richardson - Posted on 09 September 2024
Had my bloods done last week, I was able to get a squeezed in for a last minute appointment as I work full time and struggle with getting time off work. My whole experience was extremely positive, nothing was a bother. Everything was explained to me professionally and the whole process was extremely smooth. I was made to feel welcome and comfortable during my appointment as felt as if I could ask any questions I needed too and that I would be giving the answers I needed. Overall a very positive appointment.
Visited September 2024
East Durham Medical Group has not yet replied.
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Review titled Great doctor
Rated 4 stars out of 5
by Jan johnson - Posted on 11 September 2024
I rang up at 8am and was promptly given an appointment with doctor of my choice . At the appointment he was efficient and caring .
Visited September 2024
East Durham Medical Group has not yet replied.
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Review titled Patient Care
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2024
Booking in process for my appointment was streamlined via the electronic booking in system in the waiting area. This was very user friendly and straightforward to operate. I was seen on time of my appointment by the Doctor who was very polite, personable and professional. The Doctor listened to my explanation and description of symptoms accordingly and after carrying out some routine observations and checks referred me onwards for further exploration and assessment. I felt like I was treated and taken seriously and can appreciate the NHS is under significant strain at the moment but I'm grateful for the time and support provided today. Thank you.
Visited September 2024
East Durham Medical Group has not yet replied.
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Review titled Speedy and efficient
Rated 5 stars out of 5
by Wendy - Posted on 11 July 2024
Had telephone appointment with registrar who then asked me to attend surgery for examination. After a thorough assessment my acute condition was identified and medication prescribed. As usual, very happy with service from this GP practice.
Visited July 2024
East Durham Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Joseph Keith shutt - Posted on 07 July 2024
Thank you for fast appointment and doctors reassurance .He was very knowledgeable about my problem thank you east Durham medical group and James
Visited July 2024
East Durham Medical Group has not yet replied.
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Review titled edmg app replaced by advert?
Rated 3 stars out of 5
by Anonymous - Posted on 28 May 2024
Today 28 May 24 I’m trying to open my edmg app on my phone to check on repeat prescription The whole app has been replaced by an advertisement by “msw digital practice” Is anyone else experiencing this problem? how long will it take to restore the usual app screen? I have had to remove all capital letters in my message because the “ai checker” does not accept them? ai will not accept website address either
Visited May 2024
East Durham Medical Group has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Lynn - Posted on 10 April 2024
My experience today was helpful and reassuring. Very positive and polite. I left knowing I would get the right help i need.
Visited April 2024
East Durham Medical Group has not yet replied.
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Review titled Doctor seen
Rated 5 stars out of 5
by Sharon Dunning - Posted on 04 April 2024
The doctor I saw was very supportive and provided excellent care service thought she was brilliant and clearly showed patience care was important. Excellent
Visited April 2024
East Durham Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
I was thinking that I was having a problem with my memory and as one of my parents had Alzheimer’s disease thought that I ought to get it checked out, I saw the doctor and he arranged for me to have a test done, I then went for a brain scan and then to see a specialist who explained that the scan showed some changes but it was not of great concern. So basically the gp set the ball rolling quickly and I got piece of mind
Visited April 2024
East Durham Medical Group has not yet replied.