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East Shore Partnership

Milton Park Surgery, St Mary's Health Campus, Milton Road, Portsmouth, PO3 6DW

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about East Shore Partnership.


Reviews

Displaying 91 to 100 of 204

  1. Review titled My experience

    Rated 5 stars out of 5

    by Payne W - Posted on 21 November 2023

    How helpful everyone was from the receptionist,to the phone call from the practice pharmacist to the diabetic nurse. They had time for any questions, great service

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 24 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  2. Review titled My experience

    Rated 5 stars out of 5

    by Possi L - Posted on 21 November 2023

    I love this surgery ;l have been with this organisation for more than 1 decade and half ;they are friendly;very professional,approachable and a good listener

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 24 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  3. Review titled My experience

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 November 2023

    I was invitited to take a blood pressure test, using a newly installed machine. However, the installation forced me into an unnatural posture, which resulted in unnacceptable variance in the readings, which are sensitive to height of arm relative to heart. Also, the printed records still showed time as BST. The staff were very helpful, and arranged for my blood pressure readings to be taken manually.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 21 December 2023

    Thank you for taking the time to give us feedback on your recent experience with the surgery. Thank you for giving honest feedback about our newly installed machine. I will feed this back to the management. I am happy to hear that the staff were very helpful. Thank you, East Shore Partnership.

    Report as unsuitable


  4. Review titled My experience

    Rated 5 stars out of 5

    by Baverstock M - Posted on 24 November 2023

    Always sorted what i needed and never had to call to find out why iy hasn't been done....always polite when called

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 28 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  5. Review titled My experience

    Rated 1 star out of 5

    by Christopher L - Posted on 17 November 2023

    Took time off to go to appointment only to find out it was cancelled no one from the surgery let me know and I haven't heard anything since.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 22 November 2023

    Thank you for taking the time to give feedback on your recent experience with the surgery. I am sorry that your appointment was cancelled and you was not made aware. Please contact the surgery to make sure we have all your up to date contact details.

    Report as unsuitable


  6. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 November 2023

    Very helpful staff member at reception to arrange a prompt alternative appointment for my flu vaccine, as I was unable to make the weekend clinic. Also the practitioner administering my vaccine was cheerful and courteous . Thank you

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 30 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  7. Review titled My experience

    Rated 5 stars out of 5

    by Moss S - Posted on 24 November 2023

    I was made to feel relaxed from the point of arrival. The whole proceedure was painless. Plus it was amazingly interesting watching it all on the monitor

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 28 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  8. Review titled My experience

    Rated 1 star out of 5

    by Anonymous - Posted on 30 November 2023

    The receptionist had no empathy and stated i was not ill enough to go onto the duty list. Very poor service, left feeling very deflated after speaking to her.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 21 December 2023

    Thank you for taking the time to give us feedback on your recent experience with the surgery. I am sorry to hear that you found the receptionist had no empathy for you. Depending on the medical concern will depend on if the appointment needs to be a urgent or routine, a telephone or face to face appointment and they would get advise from a clinician. If you would like to discuss this further please email the surgery. Thank you East Shore Partnership.

    Report as unsuitable


  9. Review titled My experience

    Rated 5 stars out of 5

    by BROWN, Gary (Mr) - Posted on 19 November 2023

    The staff from telephoning an appointment to seeing the doctor was excellent , I was seen before my appointment time, very good,

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 22 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  10. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 November 2023

    All my life I have been scared of needles. Now I realise that I don't need to be any longer. Excellent service. Thanks.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 01 December 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback