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East Shore Partnership

Milton Park Surgery, St Mary's Health Campus, Milton Road, Portsmouth, PO3 6DW

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about East Shore Partnership.


Reviews

Displaying 81 to 90 of 204

  1. Review titled My experience

    Rated 1 star out of 5

    by Victoria M - Posted on 03 November 2023

    After sending pictures of my throat, in which you could clearly see it was swollen & infected, I had a telephone consultation & prescribed antibiotics. Was told to ring back in 2 days if no improvement. I couldn’t call as I had lost my voice & so filled in an econsult. My son then called to explain but was told it wouldn’t be looked at until today. So I attended the walk in who referred me straight to ENT emergency. I was admitted & given IV meds. I can’t help but think this could have been avoided if I had been seen in person on Tuesday.

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 17 November 2023

    Thank you for taking the time to give us feedback on your recent experience with the surgery. I am sorry to hear that your experience was not a good one. If you would like to discuss this further please contact the surgery by email and we can look into this further.

    Report as unsuitable

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  2. Review titled My experience

    Rated 5 stars out of 5

    by Richards M - Posted on 24 November 2023

    Always very helpful when i call. Do not get fobbed off with some silly excuses. Overall very pleased with the way i'm treated

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 28 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  3. Review titled My experience

    Rated 4 stars out of 5

    by Anonymous - Posted on 24 November 2023

    Advice given was clear and informative. Having the phone calls answered only after 2pm is poor. Other wise good.

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 28 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  4. Review titled My experience

    Rated 5 stars out of 5

    by Cornick E - Posted on 28 November 2023

    I received a phone call about sone concerns with my Ovarian cyst diagnosis the doctor I spoke with was very informative and helpful and put my mind at rest and explained everything in great detail I was not rushed and we spoke for some time I was very pleased with the conversation

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 01 December 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  5. Review titled My experience

    Rated 5 stars out of 5

    by James C - Posted on 25 November 2023

    The receptionist was polite and helpful My prescription was ready by 3.30 which was ideal as I had already missed two doses. My fault I forgot to order the repeat prescription

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 29 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  6. Review titled My experience

    Rated 5 stars out of 5

    by Seeley R - Posted on 29 November 2023

    Everything went well with my diabetic review with the nurse but still can’t understand surgeries are not back to normal for seeing doctors.

    Visited November 2023

    Report as unsuitable

    Provided by Working Feedback

    Review titled East Shore Partnership

    Replied on 21 December 2023

    Thank you for taking the time to give us feedback on your recent experience with the surgery. I am glad to hear that your review went well with the nurse. The surgeries are back to normal but have changed in how they work. Depending on the medical concern will depend on what type of appointment is booked. This could be a routine or urgent appointment, telephone or face to face, with a Doctor or one of our other clinicians. Thank you, East Shore Partnership.

    Report as unsuitable


  7. Review titled My experience

    Rated 5 stars out of 5

    by BRIGGS, Stephen (Mr) - Posted on 17 November 2023

    Got an appointment time that suited me I was seen on time, very quick, very efficient given all the information I needed.

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 21 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  8. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 November 2023

    My wellbeing was the main priority as to what medication there was to help with my ongoing medical issues. Time was taken to explain how they worked in conjunction with my current prescription. Came away with a positive outlook.

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 21 November 2023

    Thank you for your positive review. I will pass on your feedback to the team.

    Report as unsuitable

    Provided by Working Feedback


  9. Review titled My experience

    Rated 1 star out of 5

    by COLLIER, Arthur (Mr) - Posted on 17 November 2023

    Nobody contacted me at the time that had been arranged. There was a call on the mobile an hour earlier but for some reason the person could not hear my wife when she answered. I tried to phone on the landline but as it was after 1p.m. I couldn't speak to anyone about this.

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 22 November 2023

    Thank you for taking the time to give us feedback on your recent experience with the surgery. I am sorry that your call was earlier than the time you were given. Normally we do not give out times for telephone appointment as the clinicians can run early or late. Our phone lines are shut between 12-2pm but there is a urgent number you can call to get through to us if needed.

    Report as unsuitable


  10. Review titled My experience

    Rated 3 stars out of 5

    by ATKINS, Eleanor (Mrs) - Posted on 18 November 2023

    That my prescription hadn't been ordered and then when I phoned the prescription line they couldn't put me back to the main line to organise my jab.

    Visited November 2023

    Report as unsuitable

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    Review titled East Shore Partnership

    Replied on 22 November 2023

    Thank you for taking the time to give us feedback on your recent experience with the surgery. I am sorry to hear that your prescription hadn't been order. Unfortunately, we are unable to transfer calls to other teams.

    Report as unsuitable