Ecclesall Medical Centre
334 Millhouses Lane, Sheffield, South Yorkshire, S11 9JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 26 August 2023
I went yesterday for my annual diabetes check, it was my second appointment. In both appointments the nurses were very professional, kind and knowledgeable. I received very good advise and as usual I leave these meetings feeling at ease. Thank you for your advice and for your excellent work
Visited August 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Busy practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2023
The receptionist on duty during my phone call and subsequent visit to the surgery was friendly, calm, clear speaking and helpful. The Dr I saw, listened attentively to my problems, only interrupting to ask pertinent questions. A small test was organised and he will follow up when the results are back. The practice is obviously busy, but the staff I saw never made me feel rushed or hurried which, being an OAP, was comforting and inspired confidence.
Visited July 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
I received a phone call within a few days after explaining that it wasn’t urgent . I was listened to and tests were agreed to be done which happened very quickly . I received a phone call with the results which were explained in a simple and understandable way
Visited June 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2023
Suffered extreme lightheadedness. Rang the surgery for advice and help. After filling in a short triage questionnaire on line the doctor responded within the hour and I saw a locum doctor at the surgery within an hour and a half. I answered many questions and he gave me a thorough examination and check up. He advised the necessary follow up and we were able to book in for the necessary blood tests and follow up appointment with a doctor with the receptionist immediately.
Visited June 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Great but.....
Rated 2 stars out of 5
by DRS - Posted on 15 May 2023
Getting an appointment is nigh on impossible. If you do manage to get one then it's 3 weeks away. Today I tried to cancel an appointment I have for one of my children for tomorrow however when I try to phone to cancel the booking I'm in a phone queue as no. 17 which I know will take an hour to process so gave up.
Visited May 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Excellent experience
Rated 5 stars out of 5
by Judith Jones - Posted on 30 May 2023
From ringing to make an appointment to referral for hip replacement surgery I have been extremely impressed with the way I have been treated by all members of staff I have encountered, and with the speed that everything has happened. I have always been very happy with the practice and this recent experience has only consolidated that feeling.
Visited May 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2023
I’ve recently had a spell of I’ll health meaning frequent visits to the surgery, every member of staff ( reception,admin over the phone, nurses, doctors) has been friendly and helpful.
Visited April 2023
Review titled Ecclesall Medical Centre
Replied on 11 April 2023
Thanks so much for your lovely review. I have passed your comments onto the team. It always gives everyone a boost to hear that their efforts are appreciated and have made a difference. Kind regards, Practice Manager.
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Review titled Over and Above
Rated 5 stars out of 5
by ANNE strong - Posted on 19 April 2023
Cut my hand badly and couldn’t change the dressing myself, altho they were busy, they found me a lovely HCA who could change it within an hour of my calling
Visited April 2023
Review titled Ecclesall Medical Centre
Replied on 20 April 2023
Its great to hear that we were able to help and that you are happy with the care you received from us. I have let the whole know and passed your comments onto the HCA who you saw. Thank you so much for leaving your review. Kind regards, Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2023
The nurse I was booked in with for my jab was off sick but the practice still managed to fit me in between other patients. The nurse that attended to me made time to make me feel relaxed and informed. A very positive visit to the practice.
Visited April 2023
Review titled Ecclesall Medical Centre
Replied on 11 April 2023
Thank you for your kind review. Its great to hear that you are happy with the care you received. I have passed your comments onto the team and particularly the nurses. Thanks again, Practice Manager.
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Review titled Listening service excellent
Rated 5 stars out of 5
by Margaret Etchells - Posted on 06 March 2023
Receptionists are first cimmunication with practice and they are good at listening and resp8nding accurately. Thank you
Visited March 2023
Review titled Ecclesall Medical Centre
Replied on 07 March 2023
Thank you so much for your kind comments. I will pass them onto our receptionists. kind regards, Practice Manager.