Ecclesall Medical Centre
334 Millhouses Lane, Sheffield, South Yorkshire, S11 9JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 March 2023
All the staff are excellent. The doctors are very caring, understanding and helpful. The reception staff are all polite and really good.
Visited March 2023
Review titled Ecclesall Medical Centre
Replied on 13 March 2023
Thank you for taking the time to leave such a nice review. I will pass your comments onto the team. Its lovely to hear that you are happy with our service. Kind regards, Practice Manager.
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Review titled Quick & super helpful
Rated 5 stars out of 5
by Zoe Olivia Bradley - Posted on 10 March 2023
Fantastic practice! I always find the doctors practice and all of the staff (clinical & administrative) kind, friendly and efficient. Today I went online with a custom medication request, and within minutes I was contacted back by a lovely receptionist, who processed my request, all of my repeat medication and organised for me to be contacted by the pharmacist for a medication review. Thank you so much for being super quick & really helpful as always!
Visited March 2023
Review titled Ecclesall Medical Centre
Replied on 14 March 2023
Thank you for your kind comments. The date on your review (10.03.23) was the day of the heavy snow. The staff did an amazing job of keeping both our Practices open on that day. Some walked long distances, some pitched in with snow shovels to clear the paths. Its so nice to know that our efforts were appreciated and made a difference. I will pass your comments onto the whole team and especially the reception team. Thanks again, Practice Manager.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2023
I’ve been a patient at this practice for over 30 years and I, my husband and our (now grown up) children have always received excellent care from your staff. Since Christmas, I had held off contacting the surgery over a developing cough/wheezing as I thought it was just going to go away, and I knew that the surgery would probably be very busy after the Xmas period. When I did eventually ring, I had missed the day’s allotted appointments but the receptionist, who was extremely kind and patient with me, suggested that I could come to the after hours ‘emergency’ slot that evening. I waited an hour but the doctor, who I’m sure had had a very long and busy day, was very thorough, kind and reassuring. I was feeling really quite unwell by this time and was very grateful for their time and attention. I am now feeling much better, thanks to the antibiotics, and wanted to thank everyone involved for their professional care and support. It’s no secret that GP surgeries and everyone working in the NHS at the moment are facing real challenges and I wanted to say how grateful I am for everything you’re all doing.
Visited January 2023
Review titled Ecclesall Medical Centre
Replied on 09 January 2023
Thank you for leaving such a lovely review. We're really pleased to hear that you are happy with the service you received. I have passed your comments onto the team. I know it will boost them. You are right, they are working incredibly hard at the moment but knowing that their efforts are appreciated makes all the difference. Thanks again, Practice Manager.
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Review titled Lovely staff
Rated 5 stars out of 5
by Lizzie - Posted on 18 January 2023
I’m currently away for work in Sheffield and had a problem I needed a GP for, I went to apply to be a temporary resident, they weren’t taking on temp residents at the time. However the lady behind the counter was so incredibly kind and helpful to me and was trying her very best to see if she could somehow squeeze me in somewhere and get me a cancelled appointment for the next day before even taking me on. The staff were so helpful and lovely to me (which was so wonderful after struggling all morning with how to solve my problem). I don’t live here but what a lovely welcoming GP surgery
Visited January 2023
Ecclesall Medical Centre has not yet replied.
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Review titled Amazing care
Rated 5 stars out of 5
by Anna for Mary Shawyer - Posted on 26 April 2023
I can’t praise the surgery enough for the care & attention they have given & continue to give to my mum who is 100. From the reception staff to the nurses & the doctors who all go above & beyond. Thank you so much for your compassion & care. We as a family are very grateful.
Visited January 2023
Review titled Ecclesall Medical Centre
Replied on 26 April 2023
Thank you for taking the time to leave such nice comments about our Practice. I will pass them onto the team and I know they will be pleased too. Thanks again, Practice Manager.