Essex Lodge
Greengate Street, Plaistow, London, Greater London, E13 0ASContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Review
Rated 3 stars out of 5
by Anonymous - Posted on 09 April 2025
Haven't had much interaction with the surgery yet except to request for medication I have been given previously, then being made to wait almost a whole month just for a conversation about it.
Visited April 2025
Essex Lodge has not yet replied.
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Review titled First impressions count
Rated 5 stars out of 5
by Wayne Sutton - Posted on 26 September 2024
Today my wife and I visited the practice to get an appointment- the young lady at reception booked us in together today to have our initial health check - so efficient and helpful. We then attended our health checks with the nurse and she was warm, friendly and informative about our next steps in terms of accessing the surgery and the processes that are part of the surgery. As we are Australian and our systems are quite different it was very important to receive the information we required to be able to access services through the practice. Finally, on returning to reception in order to make another appointment we were assisted by the practice manager who guided us through their systems in a comprehensive, logical and effective manner. She also indicated that there was a fundraiser on tomorrow that we are sure we will attend. For a first time to navigate the systems, both NHS and Sussex Lodge, we found the staff that we interacted with to be helpful, friendly and knowledgeable. They have all made a very strong first impression.
Visited September 2024
Essex Lodge has not yet replied.
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Review titled Excellent staff
Rated 5 stars out of 5
by Mark Pattenden - Posted on 21 June 2024
I had to have blood taken and I am needle phobic and the phlebotomist was excellent and reassuring.
Visited June 2024
Essex Lodge has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by HHH - Posted on 21 June 2024
I had a blood test carried out and the nurse was exceptionally professional, yet kind, caring and reassuring. So gentle and although I was nervous, I didn't feel a single thing. Essex Lodge is one of the best GP practices, Thank you for everything.
Visited June 2024
Essex Lodge has not yet replied.
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Review titled Great and very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
Since I transferred in Essex lodge Gp I monitor My health. I highly recommend and giving excellent especially to the staff
Visited June 2024
Essex Lodge has not yet replied.
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Review titled Excellent practice.
Rated 5 stars out of 5
by Hina - Posted on 03 May 2024
My appointment on the 1st of May was with an excellent young doctor who took the time to listen to me. He understood all my concerns and was polite and very professional, thanks to his expeditious action really appreciated. An excellent surgery with great service.
Visited May 2024
Essex Lodge has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mihaela - Posted on 03 May 2024
I received an urgent appointment for my son and the doctor called me in an hour time. I received advice and prescription immediately
Visited April 2024
Review titled Essex Lodge
Replied on 24 March 2025
Dear Mihaela, Thank you for your feedback. We are glad that you were dealt with quite swiftly. Kind regards Shima Haque ( Practice Manager)
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Review titled Never happy with their service
by Anonymous - Posted on 19 April 2024
Last month I did some tests, results arrived within a week but I had to wait over a month(today) to speak over the phone to a doctor since they said there was no urgence(for them). Today the gp called me, a 2 min call, 2 minutes (still have the screenshot) to tell me I cannot have gluten, no explanation about why and how bad this is, he said “look on internet what you can’t have”, also on internet by myself I found out that depending from the problem you might need to use different tools to avoid croos contamination. Also he said a specialist will be in touch, don’t know when, don’t know how, so in the meantime, after continuing eating gluten for over a month cause they couldn’t call earlier to say these 2 sentences. I have to use my fantasy to feed myself in an appropriate way. I thought doctors were supposed to cure people.
Visited April 2024
Essex Lodge has not yet replied.
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Review titled Very friendly nurse
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2024
Explain things thoroughly when undergo the cervical screening. Really care about patients and trying to make patient more comfortable by explaining every step. I’m grateful to have a nice and gentle nurse handle the smear test.
Visited March 2024
Review titled Essex Lodge
Replied on 24 March 2025
Dear Patient, Thank you for your feedback. It is reassuring that our nurses are reassuring patients when such an uncomfortable procedure is taking place. I will ensure this is shared. Kind regards Shima Haque ( Practice Manager)
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Review titled Great blood test
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2024
The lady who took my blood sample was very friendly, talkative and easygoing. She eased me in and told me I did great.
Visited February 2024
Review titled Essex Lodge
Replied on 24 March 2025
Dear Patient, Thank you for sharing your feedback. I will ensure your kind words are passed onto our Phlebotomist . Kind regards Shima Haque ( Practice Manager)