Everest House Surgery
Everest House, Everest Way, Hemel Hempstead, HP2 4HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointment with onside paramedic
Rated 4 stars out of 5
by Isla Purdy - Posted on 11 October 2024
Today, on 11.10.2024, I had an appointment with the onsite paramedic. He was lovely and friendly. Really helpful and listened to what I had to say. I never felt rushed or like my comments were invalid. Left the appointment very satisfied.
Visited October 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Isla Thank you for taking the time to share your experience and provide feedback about our paramedic. I will be sure to share your comments. Kind regards Lisa Flaherty Practice Manager
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Review titled Relaxed experience
Rated 5 stars out of 5
by Eva Russo - Posted on 18 October 2024
I had my cervical smear and the nurse I had was so comforting and She reassured me a lot and made sure I was happy before we went ahead. This definitely made the experience feel a lot easier.
Visited October 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Eva Thank you for taking the time to share your experience. We're glad our nurse could provide comfort and reassurance, making the process easier for you. It is important our patients take up this screening and our nursing team work hard to ensure our patients are comfortable and informed before the procedure. Kind regards Lisa Flaherty Practice Manager
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Review titled Amazing doctor!
Rated 5 stars out of 5
by Katie bunyan - Posted on 26 September 2024
Saw the paramedic today with my disabled child, he was very caring and interested in what my son can do and how he communicates, this puts my mind at ease!
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Katie Thank you for taking the time to feedback on your recent experience of the practice. We are pleased to hear that your son's appointment with the paramedic went well and we hope your son is now feeling better. Kind regards Lisa Flaherty Practice Manager
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Review titled Professional staff
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
I visited today for my cervical check up appointment. I saw Sue. She is a lovely friendly member of staff. Very professional and good at her job. It was very quick painless and she really makes you feel at ease as these appointments can be both highly stressful and painful. Sue is a big credit to Everest House. Thank you so much Sue.
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Thank you for sharing your experience! We're delighted to hear that our nursing team made your visit comfortable and stress-free. I will be sure to pass on your kind words. Thank you for your feedback. Kind regards Lisa Flaherty Practice Manager
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Review titled Made to feel comfortable and listened to
Rated 5 stars out of 5
by Len - Posted on 18 September 2024
I would like to thank the surgery’s paramedic who I saw on Friday 13th September regarding an ongoing uti. He was extremely pleasant to visit making me feel comfortable. He was very knowledgeable and listened to all my concerns, he ensured I understood his reasons for his recommendation for antibiotics, and the treatment if my condition didn’t improve. I would be more than happy to see him again. I would give him a 10 out of 10 if I had to give him a score.
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Len Thank you so much for your kind feedback! We’re delighted to hear that our paramedic provided you with a comfortable and informative experience. It’s great to know he was able to address your concerns and explain the treatment plan thoroughly. We’ll be sure to share your feedback with him. Yours sincerely Lisa Flaherty Practice Manager
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Review titled Amazing Doctor
Rated 5 stars out of 5
by Debbie Dutton - Posted on 24 September 2024
I saw an amazing doctor yesterday 23/9/24 at this practice! A lovely , kind & gentle lady , nothing was too much trouble & I really felt that she listened to me & my on going problems with my skin condition, I have actually seen her before & felt exactly the same ! She also remembered me , so lovely to have the personal touch , she makes you feel you are not just an NHS number ! She is an absolute credit to this surgery & in fact a blessing to have someone so kind natured tending to patients . You should have a thank you wall in the surgery !
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Debbie Thank you for such thoughtful feedback! We’re so glad to hear that the doctor provided you with such kind, attentive care and made you feel heard and valued. Continuity and the personal touch are so important, and we’re delighted that the doctor you saw could make a difference for you. We love the idea of a "thank you wall" and will consider this for future but in the meantime, we will be sure to share your feedback with the doctors. Kind regards Lisa Flaherty Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Chloe - Posted on 10 September 2024
After having a bad experience at a different surgery I decided to change to Everest house surgery. I was very anxious about coming to our appointment due to awful past experiences. The Paramedic at the surgery was extremely patient and understanding of my daughters especially my daughter who has special needs. He made us feel at ease and made it a much better experience for not only me but my daughter. I now feel like I can come to the doctors and it not feel like a dreaded experience. Thank you again for taking your time and being patient and brilliant, It makes a huge difference to special needs families like mine.
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Chloe Thank you so much for sharing your experience. We're truly grateful to hear that our paramedic helped make the visit comfortable and supportive for both you and your daughter. We understand how important it is to feel at ease, especially for families with special needs, and we’re committed to providing this level of care. Kind regards Lisa Flaherty Practice Manager
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Review titled Great help
Rated 5 stars out of 5
by Ted Ryan - Posted on 30 September 2024
I saw the paramedic at the surgery and he was extremely helpful. He later did a follow up after the appointment to check in which was very appreciated and also done the referral that was needed.
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Ted Thank you for your feedback! We're glad to hear that our paramedic provided helpful care and follow-up, and we’re pleased that he could ensure your referral was handled smoothly. We appreciate you sharing your experience! Kind regards Lisa Flaherty Practice Manager
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 02 October 2024
I was seen promptly by the paramedic. He took trouble to accurately determine my medical issue. He listened attentively to me, and prescribed appropriate medication. I left satisfied with my treatment.
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Patient Thank you for taking the time to share your review. We work hard to ensure that patients see the correct clinician for their condition when they attend the practice and we are pleased to hear that your appointment went well and you were happy with your treatment. Kind regards Lisa Flaherty Practice Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2024
I had my second appointment with the lovely paramedic today 17/09/24 all I can say is he has gone above and beyond to point he listened gave me all the time I needed more has been done over my 2 visits with the paramedic working at Everest house Doctors surgery than I have received over years back and forth to the hospital I have serious illness to point it effects every part of my life what a lovely patient man explained all the medical jargon so I understood what my test results were has done more for me than any of the medical team I’ve seen over the years highly recommend this lovely gentleman
Visited September 2024
Review titled Everest House Surgery
Replied on 14 November 2024
Dear Patient Thank you for sharing such heartfelt feedback. We’re thrilled to hear that our paramedic provided the time, attention, and clarity you needed, especially with a condition that deeply affects your life. It’s our goal to ensure every patient feels heard and well-informed, and it’s wonderful to know that he was able to make such a positive difference for you. We’ll be sure to pass along your kind words. Kind regards Lisa Flaherty Practice Manager