Family Medical Centre (Sood)

171 Carlton Road, Nottingham, Nottinghamshire, NG3 2FW

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Reviews

Displaying 11 to 11 of 11

1. Review titled Took over an hour before my call was answered

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 27 March 2023

   Called the surgery, was in the queue for 58 mins. Looks to be a recurring theme from the Google reviews. This is totally unacceptable, it's impossible to book an appointment or to simply contact the surgery without taking a half day from work.

   Visited March 2023

   Report as unsuitable

   Review titled Family Medical Centre (Sood)

   Replied on 09 April 2024

   I am sorry you had such a long wait. We have just changed telephone systems and are still customising it. We do now have a call back facility which allows you to keep your place in the queue without hanging on to the phone . This system will automatically call you back when you reach the top of the queue.

   Report as unsuitable

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