Fir Park Medical Centre
Upton Rocks, Widnes, Cheshire, WA8 9DTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Fir Park Medical Centre.
Reviews
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Review titled Nurse review
Rated 4 stars out of 5
by Albert Millar - Posted on 30 December 2022
My appointment this morning was Asthma review. The appointment was for 8:30 and was on time. The nurse was very pleasant, efficient and professional. She asked clear questions and gave good clear advice. What more could I want
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 24 January 2023
Dear Mr Millar Thank you for taking the time to leave this positive review we really appreciate the feedback
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 09 December 2022
Very good service, it was on time and very helpful, no issues during my visit, would recommend to friends and family.
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Thank you for taking the time to complete a review for our practice. We appreciate your positive comments and recommendation I will share this with the team. Kind regards Management team Fir Park
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Review titled Amazing doctors and staff
Rated 5 stars out of 5
by Sophie davies - Posted on 05 December 2022
I have never had a bad experience with any gp or staff member at this surgery. Phoned at 8am had phone triage at 8.40am and app at 10.45. GPS always take the time and never rush you.
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Dear JSophie Thank you for taking the time to complete a review for our practice. We appreciate your positive comments I will share this with the team. Kind Regards Management team Fir Park
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Review titled Amazing service
Rated 5 stars out of 5
by Jessica Boddington - Posted on 06 December 2022
June made me feel extremely comfortable and explained everything in detail to me which made me feel relaxed. She was really lovely
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Dear Jessica Thank you for taking the time to complete a review for our practice. We appreciate your positive comments I will share this with June & the rest of the team. Kind Regards Management team Fir Park
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Review titled Good practice
Rated 5 stars out of 5
by M Walsh - Posted on 21 December 2022
Had an appointment with practice nurse was seen on time and very satisfied with the outcome. Nurse put me at ease and was very informative. Thank you.
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 24 January 2023
Dear M Walsh Would would like to thank you for taking the time to leave this review we really appreciate the feedback
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Review titled Great practice.
Rated 5 stars out of 5
by Jack Hughes - Posted on 15 December 2022
Fir Park is a fantastic practice with friendly staff. The Doctors are fantastic and very understanding. The reception team are second to none and will go out to their way to help you.
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Dear Mr Hughes Thank you for taking the time to complete a review for our practice. We appreciate your positive comments I will share this with the team. Kind regards Management Team Fir Park
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Review titled Caring practice
Rated 5 stars out of 5
by Tommy Don - Posted on 16 December 2022
Seen to on time with a very knowledgeable practitioner who answered all the questions I asked and dealt with me with great empathy and set my mind at rest discussing the medication I am on and assured me that this is the correct medication for me
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Thank you for your feedback. We appreciate the time taken for you to do this and the lovely comments
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Review titled High Risk Patients
Rated 3 stars out of 5
by Joyce Hunt - Posted on 16 December 2022
I phoned Mon 12/2/2022 spot on 8-00am 7 seconds after 8-00am the practise phone engaged. I continued non-stop 24 times same response. when I finally got through, I explained my trachea inflamed I have temperature. I am on extreme high risk with Lymphoma cancer/bronchiectasis of the lungs. I had nigh on 5 mths with pneumonia and haemophilus flu bacteria consolidated in the airways in 2017. The respiratory consultants have expressed I should be issued 10/14 days antibiotics. I was told no appointments etc left call tomorrow, I explained my situation how frightened I am of pneumonia. I find the stress and anxiety I get phoning the surgery knowing the experience you face. I tried my best to get them to accept my call for a call back from a Dr on 2/12/2022. It was suggested I call 111 or go to the drop in. The drop in congested bearing in mind my immune system is compromised. I have experienced it once didn't get past the nurse to see the Dr. I was sent away. I went straight to the A&E at Whiston after the Xray showed I had pneumonia. It did not instill me with any confidence. I was offered by the surgery and I have taken an appointment for 7-30pm on Friday at the local clinic Highfield with a locum. I accepted it out of desperation. I have to go out in these freezing conditions, I am 74. My cousin who is high risk, her GPs in Runcorn when the reception logs in to your name your name comes up in Red to identify your medical status of high risk and you should have a call back from a GP Clinician Nurse. I can only assume they do not have this system at Fir Park Medical. I know surgeries are busy but pre covid you could get a call back from a GP what has changed that has caused this situation.
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Dear Mrs Hunt thank you for your feedback. We apologise for the experience you had when trying to obtain an appointment. We are experiencing an increase in demand for appointments by unwell children, who are given priority at the moment with the current outbreak of Scarlett Fever & Strep A. This is impacting on the waiting times for all appointments. We are hoping this will settle over the next couple of weeks, but if you would like to discuss this further, please arrange an appointment to come and see me, you can email cmicb-h.enquiries.firparkmc@nhs.net or call 0151 423 2990 to arrange this. Thank you for your patience and understanding during this difficult period
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Review titled Excellent practice
Rated 5 stars out of 5
by Susan dwyer - Posted on 15 December 2022
Excellent practice always friendly and helpful go about and beyond to help patience can't ask for better service
Visited December 2022
Review titled Fir Park Medical Centre
Replied on 19 December 2022
Dear Susan We thank you for taking the time to complete a review for our practice. We appreciate your positive comments I will share this with the team. Kind regards Management Team