First 4 Health Group - E7 Health
Lord Lister Health Centre, 121 Woodgrange Road, Forest Gate, London, E7 0EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great patient care
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2023
I requested a non-urgent GP appointment via the online system. I then received a telephone call from a very pleasant and professional receptionist who offered me a GP appointment. My appointment was with a GP who took the time to listen to me and explain everything and was so kind and compassionate. Thanks so much.
Visited December 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for sharing your positive experience with our practice. We're delighted to hear that you had a great experience from the moment you requested a non-urgent GP appointment. Our team strives to provide pleasant and professional service and we're glad that the admin team member and GP both made you feel well-cared for. Clear communication, compassion, and attentive listening are central to our approach and we appreciate your acknowledgment. We are glad that we were able to meet or even exceed your expectations and provide exceptional patient care. If there's anything specific you appreciate about our services or if you have any further feedback, please feel free to share. Your satisfaction is really important to us and we look forward to continuing to provide you with excellent care in future. Thank you for choosing our practice. E7 Health
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2023
Doctor attended really fast and cared a lot about my health issues, it took me only one day to see the doctor and get the right treatment. Also had blood tests just the next morning and the results where available the same day.
Visited December 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for taking the time to share your positive experience with our practice. We are thrilled to hear that you received great service and that the doctor attended to your health issues promptly. Efficient and thorough care are priorities for us and we're pleased that you could see the doctor and receive the right treatment within one day of your appointment request. We really hope that our team met and even exceeded your expectations! If there's anything specific you really appreciate about our services or if you have any further feedback for us, please feel free to share your thoughts. Your satisfaction is important to us and we look forward to continuing to provide you with excellent care. Thank you for choosing our practice. E7 Health
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2023
My appointment was in time. The practitioner I visited was very kind and friendly, she was very good with taking my blood pressure. Gave me the reassurance I needed when asking regarding blood tests that I need.
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for sharing your positive experience with our practice. We're pleased to hear that your appointment was on time and you had a good experience with the practitioner you visited. Kindness, friendliness and clear communication are essential aspects of the care we strive to provide and we're glad that you felt reassured about your blood tests during your visit. Our team is always working to improve the service that we offer our patients and we are glad that the team met your expectations on your recent visit. If there's anything specific you really appreciated about our services or if you have any feedback on ways we can improve, please feel free to share your thoughts. Your satisfaction is important to us and we look forward to continuing to provide you with excellent care in future. Thank you for choosing our practice. E7 Health
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Review titled Caring and thorough doctors
Rated 5 stars out of 5
by Anonymous - Posted on 01 December 2023
I received excellent, caring and thorough care for myself and my baby daughter during my most recent appointment. Including taking the time to hear all of my concerns and then following up with a call to let me know my referral to see a dermatologist had been booked. This is great because sometimes the referral/booking service when you do it yourself is confusing. I also left with the tools to manage my daughters skin condition and a prescription ready to pick up at the pharmacy. Perfect !
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for taking the time to share your positive experience with our practice. We are delighted to hear that you received excellent, caring, and thorough care for both yourself and your baby daughter during your recent appointment. Our commitment to addressing all concerns and ensuring comprehensive care for all patients is at the forefront of what we do and we're pleased that you felt well-supported during your visit. We understand the importance of clear communication and efficient follow-up and we're glad that the process of your dermatologist referral was made straightforward for you. If there's anything in particular you appreciated about our services, or if you have any feedback on ways we can further improve, please do let us know. Your satisfaction is important to us and we look forward to continuing to provide you and your family with excellent care. Thank you again for your review. E7 Health
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 November 2023
I was seen within 5 minutes of the appointment time. The GP took time to explain my condition; and put my mind at ease by reassuring me that my condition was common for someone of my age.
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for sharing your positive experience with our practice. We're pleased to hear that you were seen promptly, within 5 minutes of your appointment time and that the GP you saw took the time to explain your condition, providing reassurance about its commonality for someone of your age. We are committed to providing extraordinary care for all of our patients and we hope that your experience met your expectations. If there's anything specific you really appreciate about our services, or if you have any feedback on areas which still need improvement, please feel free to share your thoughts with us. Your satisfaction is important to us, and we look forward to continuing to provide you with excellent care. Thank you for choosing our practice. E7 Health
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 November 2023
I was seen the same day, for an ear infection good doctors would recommend this surgery. Friendly staff and clean surgery. Thanks
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for taking the time to share your positive experience with our practice. We are pleased to hear that you were seen on the same day for an ear infection and that you found our doctors good. We appreciate your recommendation and are glad to know that our staff were friendly and the surgery was clean. If you have any feedback on areas you think still need improvement, please feel free to share your thoughts with us; we are always looking for ways to continually improve the services we provide. Thank you again for your thoughtful review and for choosing our practice. We look forward to continuing to provide you with excellent care. E7 Health
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Review titled Very friendly great Doctor
Rated 5 stars out of 5
by Keith - Posted on 24 November 2023
Dr as always was very good and explained everything clearly i was given clear instructions on my medication and feel in good hands .
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Keith, Thank you for sharing your positive experience with our practice! We are thrilled to hear that you found our doctor very friendly and that they provided clear explanations and instructions on your medication. Your comfort and understanding are really important to us and we appreciate your trust in our care. Please let us know which Doctor you saw on your visit so that we can share your kind feedback with us. If there's anything specific you appreciate about our services or if you have any further feedback so that we keep improving our services, please feel free to share. Thank you for choosing our practice, and we look forward to continuing to provide you with excellent care! E7 Health
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
I rang in the morning to arrange for a face to face appt with GP and got an appointment for 2pm that same day and the Dr was very pleasant and patient with me and answered all my questions.
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Patient, Thank you for taking the time to share your positive experience with our practice. We are delighted to hear that you were happy with our services and that our team could support you in promptly arranging a face-to-face appointment. Efficiency and patient satisfaction are paramount to us and we're also pleased to know that the doctor you saw was pleasant, patient and able to address all your questions during the appointment. We really hope that the experience met your expectations; if there's anything specific you appreciate about our services or if you have any further feedback, please feel free to share your thoughts with us. Your satisfaction is so important to us and we look forward to continuing to provide you with excellent care in future. Thank you for choosing our practice. E7 Health
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Review titled Good behaviour
Rated 5 stars out of 5
by Sumaiya Akther - Posted on 05 March 2024
The receptionists are very good. I am a pregnant lady and I had appointment but I couldn't go on time I was running late . But they didn't cancel I was very happy
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 27 March 2024
Dear Sumaiya, Thank you so much for your wonderful 5-star review! We are delighted to hear that our reception team were able to accommodate you, especially during such an important time as your pregnancy. We are glad that our team's flexibility and understanding of your circumstances made your appointment experience a positive one. If you have any questions or need assistance during your pregnancy journey, please don't hesitate to reach out to our team. Your comfort and well-being are important to us and we're here to support you every step of the way! Thank you for choosing our practice; we look forward to continuing to provide you with excellent care in the future! E7 Health
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Review titled Great practice
Rated 5 stars out of 5
by Jean spruce - Posted on 24 November 2023
The doctors actually listen to what your saying and in my experience I have no complaints,I feel at ease with the care and attention I receive.
Visited November 2023
Review titled First 4 Health Group - E7 Health
Replied on 16 January 2024
Dear Jean, Thank you for sharing your positive experience with our practice! We are thrilled to hear that our doctors have been attentive and that you feel at ease with the care and attention you receive. Patient comfort and effective communication are top priorities for us and we are pleased that we were able to meet your expectations. Thank you for choosing our practice and for taking the time to share your kind feedback with us. If you would like to share any further thoughts with us, please don't hesitate to reach out. E7 Heath