Fitzalan Medical Group
Fitzalan Medical Centre, Fitzalan Road, Littlehampton, West Sussex, BN17 5JRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 21 June 2024
Sadly I made a mistake of going for diabetic review and they decided to change my medication only to be informed some weeks later that this cant happen due to eye screening results. Effectively they have cut my medication and have left nothing in place pending another appointment 4 weeks away with a diabetic nurse. Number of calls were made and each time I was told a different story by reception stuff. I won't recommend this practice to anyone.
Visited June 2024
Fitzalan Medical Group has not yet replied.
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Review titled Complete care
Rated 5 stars out of 5
by Mrs J Woods - Posted on 09 May 2024
I was recently diagnosed with type 2 diabetes and assigned a diabetic nurse to guide me through what for me was a bit of a shock. Her care of me has been exemplary and complete. This lovely lady did not rush me, answered all my questions fully and told about my treatments and what to expect. I felt very well looked after.
Visited May 2024
Fitzalan Medical Group has not yet replied.
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Review titled Annual checkup for Heart problems
Rated 1 star out of 5
by Anonymous - Posted on 26 June 2024
Got a letter to book an annual check up for Heart failure.High blood pressure etc,Receptionist told the last appointment for anyone is 28 July as the manager is off she can't offer any appointments after that as manager has not released any dates,but she said you are not urgent so it doesn't matter,we will contact you when we get a date after 28 July.She did say if there are any cancellations there might be a chance of getting in but not very likely. This place wants closing down and starting again under new management.
Visited May 2024
Fitzalan Medical Group has not yet replied.
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Review titled Great nursing
Rated 5 stars out of 5
by Valerie copple - Posted on 15 June 2024
The nurses that have been changing my leg dressing for almost a year are veey professional . The sister is kind and thoughtful, first class service. The sister is very attentive and closely monitors the condition of my legs to prevent cellulitis.
Visited May 2024
Fitzalan Medical Group has not yet replied.
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Review titled impossible to send an email
Rated 3 stars out of 5
by William Dodd - Posted on 09 January 2024
Nothing to do with the GP's. I have had several occasions in the last year where I need to respond to a text or an issue I have. There is no direct email address. The telephone number talks about navigators... really ??? but no way of discussing issues . The online lloyds cannot provide the prescription from the doctor. I cannot access the surgery to talk about this. I have tried Kamsons, who said they would look into this. no reply. Such a complete mess from Fitzalan Medical centre. Hands length does not work with people contact.
Visited January 2024
Fitzalan Medical Group has not yet replied.
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Review titled Awful practice
Rated 2 stars out of 5
by Anonymous - Posted on 22 January 2024
Had to wait over 1 hour on telephone to make blood test appointment. Receptionist sounded fed up sighing and not listening to why and offered 3 week appointment. Medication needs to be altered on result of test . But never mind only my Health
Visited January 2024
Fitzalan Medical Group has not yet replied.
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Review titled Chiropractor at fiztalan is very efficient and polite
Rated 5 stars out of 5
by Leif evers - Posted on 23 November 2023
The service from start to finish was polite and as pleasant as could be. I was informed of opinions all the time I was there. And got the answer I needed about my back. And I would recommend them to anyone would wanted to find out about their back or spine. Was a speedy assessment and diagnosis.... Leif evers Littlehampton
Visited November 2023
Fitzalan Medical Group has not yet replied.
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Review titled worst in England?
Rated 1 star out of 5
by Anonymous - Posted on 26 September 2023
many of us elderly today for the 'flu' jab, we were told 'not here and got to other health centre'. There we were told 'go back to Fitzalan they have messed up'. some of us went back and were told ' nothing we can do here. Nobody there to help nor willing to sort things out. Poor person at the front with no help at all from any behind the scenes chiefs. This practice is not, nor ever will be fit for purpose.
Visited September 2023
Fitzalan Medical Group has not yet replied.
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Review titled Privileged and Grateful
Rated 4 stars out of 5
by B Considerate - Posted on 02 August 2023
Please consider installing bicycle parking hoops outside your reception. May I suggest 3 or 4 string steel hoops about 60cm diameter with plate bases embedded deep under the brick patio. The hoops would best be situated parallel to the wall, in the shelter of the eaves on both sides of the door to the reception. This would supply maximum convenience and security at least cost. It is a social and environmental responsibility of every business to encourage and support cycling rather than car driving. There is an additional responsibility for health and wellbeing for a health business or institution to encourage and support cycling rather than driving. Your existing slotted concrete blocks serve no useful function and are in practice an incentive to cycle theft and bent wheels - they also harbour rubbish and weeds. Please give very serious consideration to this constructive and positive addition to your health practice.
Visited August 2023
Fitzalan Medical Group has not yet replied.
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Review titled Diabetic Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 19 July 2023
Went for Annual review for type 1 diabetes and all was excellent. Very efficient and knowledgeable nurse. Now on latest technology re monitoring blood sugars.
Visited July 2023
Fitzalan Medical Group has not yet replied.