Fordingbridge Surgery
Bartons Road, Fordingbridge, Hampshire, SP6 1RSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Carol Syratt - Posted on 08 August 2024
The doctor was very attentive and willing to listen. I had a follow up instigated by her following a phone call to check on progress and she was concerned I was not getting any better.
Visited August 2024
Fordingbridge Surgery has not yet replied.
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Review titled A Good Experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
Having completed the Anima proforma at about 7am I was contacted by the surgery at 11 am. An appointment was arranged for 2:20 pm. Very pleased with the prompt service.
Visited August 2024
Fordingbridge Surgery has not yet replied.
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Review titled Seen the same day
Rated 5 stars out of 5
by Louise - Posted on 13 August 2024
I have been unwell and had been seen promptly and put on Antibiotics. On the final day of the treatment i called the surgery to say i was no better. I had a phone call back within the hour and was again seen immediately. Great service and care.
Visited August 2024
Fordingbridge Surgery has not yet replied.
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Review titled Bad experience over two weeks
Rated 1 star out of 5
by Damian Gowor - Posted on 05 July 2024
The story goes like this. Tried to reach over phone. After long wait reception sent me to their online services which first didn’t work. After a while of answering questions the online service sent me to 111. I called 111 and they said it is not urgent and sent me to pharmacist who said he can’t do anything. One week later I had worse symptoms. I reach private online GP. She said I have to be seen in person and the protocol is I have to go to my GP in person. The same story - call, online, 111. Finally my records were send to my surgery from 111 and from online private GP. I reached the reception who fortunately got one of those two letters. She said she will contact „urgent team”. I got a call from lady, so impatient, she could not stop interrupting me over the phone with attitude „what do you want”? However, I got finally to see the GP in person at Fordingbridge Surgery and got antibiotics. Two weeks and five hours on the phone. Ten times telling the same story. Inefficient place with mostly tired people.
Visited July 2024
Fordingbridge Surgery has not yet replied.
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Review titled Very thorough
Rated 5 stars out of 5
by gill thompson - Posted on 06 July 2024
Doctor was very supportive and thorough - listened and made me feel comfortable and confident in his assessment
Visited July 2024
Fordingbridge Surgery has not yet replied.
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Review titled Understanding
Rated 5 stars out of 5
by Judith Williams - Posted on 02 August 2024
Dr was understanding and helpful re procedure required giving guidance beforehand. After procedure he also looked at blood result I was concerned about and explained what would now happen.
Visited July 2024
Fordingbridge Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
Wow wow wow….. New to this practice and so impressed…..Lively receptionist.. easy to get appointment…. Fantastic Doctor who listened and took time … needed follow up tests & treatment… sorted there and then fantastic from start to finish
Visited July 2024
Fordingbridge Surgery has not yet replied.
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Review titled Caring and helpful.
Rated 5 stars out of 5
by Ann Biggins - Posted on 25 July 2024
Despite been very over stretched all the staff are caring and helpful. The online system is perfect for repeat prescriptions and give access to test results. The anima contact system is easy to use and provides assurances and advice or if necessary a face to face appointment quickly.
Visited July 2024
Fordingbridge Surgery has not yet replied.
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Review titled Responsive and kind
Rated 5 stars out of 5
by Ingrid Elliott - Posted on 20 June 2024
The Practice receptionists and Nurse Practitioner have been fantastic over the past few days. I called in about a medical issue with my 83 years old Mum and within an hour, I had send photos, spoken to the nurse, and had a plan and a back-up plan. It was easy, quick and responsive. Really felt listened to by people who care.
Visited June 2024
Review titled Fordingbridge Surgery
Replied on 05 July 2024
Dear Ingrid Elliott, Thank you for taking the time to review our service. We are really pleased to read your positive feedback regarding the surgery, and we will share your comments with the wider surgery team, Kind regards Management Team, Fordingbridge Surgery
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Review titled Consistently excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2024
I had a health problem overnight and contacted the practice through Anima. I received an immediate confirmation of receipt and in under 3 hours an electronic response to say a doctor would call me by the end of the day. I got a call in early afternoon and following a discussion an appointment with the same doctor in late afternoon. He undertook a procedure to resolve my problem and gave me a prescription which was quickly dealt with by the dispensary. I have had a couple of other experiences following use of Anima in the last 2 years, again excellent.
Visited June 2024
Review titled Fordingbridge Surgery
Replied on 05 July 2024
Dear Patient, Thank you for your positive feedback regarding your recent experience of using our online consultation service 'Anima'. We aim to offer the most appropriate and timely appointment possible for every patient by triaging appointment requests to make the best use of the services provided with the resources we have available to us, and we are pleased that we were able to see you in a timely manner. We have shared your comments with the wider surgery team. Kind regards, Management Team