Fordingbridge Surgery
Bartons Road, Fordingbridge, Hampshire, SP6 1RSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extraordinary care & standards
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
I have had lots of contact , treatment & procedures over the past weeks. All staff are caring, flexible, calm under pressure and vigilant . I had the misfortune to be attended to at an outpatient private clinic for similar procedures and it was a shocking how the private practice has diluted their quality standards whilst a surgery like Fordingbridge has kept the highest of standards under more pressure . The equipment, cleanliness and it systems are better the responses are as good as they can be and the friendliness of the doctors is off the chart. This is a reflection of the team there as a business unit managing difficult economics and not at all a feather in the cap of the policy makers in our current government who do nothing but fail these tremendous fordingbridge people.
Visited August 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Patient, Thank you for your positive feedback regarding the surgery. We are especially pleased at how we compare with other providers; we continually strive to improve the service we provide with the resources we have available to us. We have shared your comments with the wider surgery team. Kind regards,Management Team
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Review titled Unexpectedly pleased
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
Knowing how resources are stretched I did not expect to get such a rapid appointment. I understand that I may have been lucky with the circumstances but was delighted to be seen at short notice. The consultation was thorough and unrushed. It is nice to report such a positive response to help with this specific problem.
Visited July 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Patient, Thank you for your positive feedback regarding the surgery. We are especially pleased at how we compare with other providers; we continually strive to improve the service we provide with the resources we have available to us. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled A great service to the Fordingbridge community
Rated 5 stars out of 5
by Tim Rowe - Posted on 05 August 2023
I've seen three different doctors other than my registered GP since February 2023 and they have all given me a high level of professional expertise and I was seen very quickly. In the 32 years I have been with this practice the staff and GPs have always shown me dignity and respect.
Visited July 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Mr Rowe, Thank you for your positive feedback regarding your recent contacts with the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Dealt with me with great care
Rated 5 stars out of 5
by Jamie Moir - Posted on 28 July 2023
I had two issues in two weeks and both were dealt with effectively with care, speed and compassion. Thank you very much.
Visited July 2023
Review titled Fordingbridge Surgery
Replied on 14 August 2023
Dear Jamie Moir, Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Good practice,
Rated 4 stars out of 5
by Anonymous - Posted on 16 June 2023
Huge pressure on our NHS, large town and growing without growth of infrastructure matching the homes. However every experience with this surgery has been friendly and helpful and reasonably prompt.
Visited June 2023
Review titled Fordingbridge Surgery
Replied on 19 June 2023
Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team.
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Review titled Very helpful and informative staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2023
I can always get appointments when needed and find the staff to be very polite, friendly and very helpful,
Visited April 2023
Review titled Fordingbridge Surgery
Replied on 13 April 2023
Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Very helpful and informative staff
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2023
I can always get appointments when needed and find the staff to be very polite, friendly and very helpful,
Visited April 2023
Review titled Fordingbridge Surgery
Replied on 13 April 2023
Thank you for your positive feedback regarding the surgery. We have shared your comments with the wider surgery team. Kind regards, Management Team
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
Easily completed anima, which was reviewed with a phone call that afternoon, I was asked to attend the surgery within half an hour of the phone call, saw a wonderful GP who diagnosed and prescribed what I needed, excellent friendly staff and professional service.
Visited March 2023
Review titled Fordingbridge Surgery
Replied on 04 April 2023
Thank you for your positive feedback regarding your recent experience of using our new online consultation service 'Anima'. We have shared your comments with the wider surgery team.
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Review titled Poor appointment system
Rated 2 stars out of 5
by Anonymous - Posted on 24 March 2023
Wanted to speak to my G.P. Filled out the form on a Monday a G.P. rang on Friday (not my G.P.) The doctor asked me what I wanted to do! Wasn’t entirely satisfied with outcome. Phoned practice to request appointment with my G.P. on the same day. Was told that a Dr will phone on Monday to talk to me to confirm if I can see my own G.P. What a farce. This practice my be good at some things but Mental Heath care is not one of them. My own G.P. is great when I can get to see her. Perhaps the practice has taken on too many patients and is unable to cope with demand.
Visited March 2023
Review titled Fordingbridge Surgery
Replied on 13 April 2023
Dear Patient, We are pleased you received an appointment in a timely manner, and we are sorry you were “not entirely satisfied” with the outcome, we would encourage you to discuss this with your GP. Please use online services or call the surgery to make an appointment. Every urgent call gets a call back on the day from a clinician and all our GPs provide this service on a rotation basis. All appointment requests re triaged within two working days. Book an Appointment (fordingbridgegps.co.uk) Whilst we aim to provide continuity of care wherever we can, this is not always possible due to appointment demand. Mental Health provision is a nationally under resourced area, but we strive to provide the best possible care. italk is your local talking therapy service. They help people aged 16+ to recover from common mental health problems like anxiety, depression, phobias, OCD and PTSD. www.italk.org.uk/ Solent Mind can also provide advice by phone and webchat https://www.solentmind.org.uk/ and run support groups. More Mental health support options are listed here. www.fordingbridgegps.co.uk/mental-health-and-wellbeing-support Kind regards, Management Team
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Review titled Very good surgery
Rated 4 stars out of 5
by Anonymous - Posted on 14 March 2023
I have regular blood tests and the surgery are very punctual with the booked times. The nurse is friendly and efficient. Overall good experience.
Visited March 2023
Review titled Fordingbridge Surgery
Replied on 04 April 2023
Thank you for your positive feedback regarding your recent visit to the surgery. We have shared your comments with the wider surgery team.