Forrest Medical Centre
6 Prior Deram Walk, Coventry, West Midlands, CV4 8FTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 11 July 2024
Very helpful got appointment the next day then made sure new prescription was sent to chemist really nice staff very friendly
Visited July 2024
Review titled Forrest Medical Centre
Replied on 11 July 2024
Thank you for your 4 star review and comments, we will share this with our team. Kind regards. Morag. Operations Manager.
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Review titled Getting better
Rated 4 stars out of 5
by Anonymous - Posted on 18 July 2024
The on line Nhs form doesn’t give the patient chance to explain the issue as the drop down box is generic However I got an appointment quickly much easier than phoning and being number 30 in the queue to be told no appointments left! Dr took his time and listened as well
Visited July 2024
Review titled Forrest Medical Centre
Replied on 18 July 2024
Dear patient, thank you for your review and comments, all comments are noted and shared with the team. We appreciate your feedback. Kind regards Morag (Operations Manager)
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 July 2024
Prompt appointment and experienced GP who was thorough in their procedure process and made a considered diagnosis. We are lucky to have a practice like this in the community.
Visited July 2024
Review titled Forrest Medical Centre
Replied on 16 July 2024
Dear Patient, thank you for the 5 star review and comments, this will be shared with our team. Kind Regards Morag, Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Delphine - Posted on 09 July 2024
I had appointments in 2days ( was excellent) Doctor was very helpful and friendly,he explained everything to me.excellent service 5*
Visited July 2024
Review titled Forrest Medical Centre
Replied on 10 July 2024
Dear Delphine, Thank you for the 5 star review and comments, this will be shared with our team. Kind regards. Morag Operations Manager.
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Review titled Great service
Rated 5 stars out of 5
by John Bennett - Posted on 12 July 2024
Very positive experience with the practice pharmacist. Left an email message last evening, this morning at 8.30 I had a phone call. The problem was discussed, she then had to phone the pharmacy. She then immediately phoned me and the problem was resolved.
Visited July 2024
Review titled Forrest Medical Centre
Replied on 16 July 2024
Dear John, thank you for the 5 star review and comments, this will be passed on to our pharmacist. Kind Regards Morag, Operations Manager
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Review titled Great practice and service
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
The clinical pharmacist rang to discuss the outcome of a recent hospital consultation. The clinical letter I had received contained a few transcribing errors and she was able to explain and reassure me about the ongoing treatment plan. An excellent consultation.
Visited June 2024
Review titled Forrest Medical Centre
Replied on 21 June 2024
Thank you for taking the time to write a review, this will be shared with our pharmacy team We welcome all patient feedback. Morag (Operations Manager)
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Review titled Good practice
Rated 4 stars out of 5
by Lucinda - Posted on 26 June 2024
When attending my appointment today the person I seen was really kind and caring and helpful. She made me feel so relaxed but also a conversation we had made me walk away and think about things. I have been with this doctors surgery all my life I'm not saying they are perfect as no doctors surgery/doctors are perfect they still make mistakes as we are all human. Not only did the person I seen today was so comforting and kind and caring but all staff in this surgery doctors and receptionist and nurses they all are very polite I wouldn't ever change my doctors surgery I'm happy with everyone that works at this surgery 😊.
Visited June 2024
Review titled Forrest Medical Centre
Replied on 27 June 2024
Dear Lucinda, thank you for taking the time to give us your positive feedback. We will share these comments with our staff. Thank you. Morag (Operations manager)
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Review titled Booking an appointment
by Anonymous - Posted on 14 May 2024
Tried to contact the surgery to obtain a telephone appointment for medication needed following an operation to be told I needed to use the new on line service. Previously this process took about 10 minutes.. This time it took 45 minutes using the on line booking system as unfortunately none of the questions were relevant to my problem so had to contact reception 3 times to try and resolve the issue, who I have to say were very helpful. Found the whole process time consuming and not helpful. This a shame as have always found the practise to be very good , both the doctors and the admin staff, now it feels like they make it as difficult as possible to speak anyone. I'm sure some of the old and vulnerable must find it very confusing and just give up.
Visited May 2024
Review titled Forrest Medical Centre
Replied on 21 June 2024
Thank you for taking the time to write a review, this will be shared with our team. We have a patient feedback meeting at the surgery on Wednesday July 10th at 6.00pm. please email cwicb.forrestmedicalcentre@nhs.net if you would like to attend, places are limited. We welcome all patient feedback and ideas. Morag (Operations Manager)
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Review titled Thank you, apology
Rated 4 stars out of 5
by Anonymous - Posted on 16 May 2024
My apologies for missing your telephone call. Thank you for trying twice. I am travelling in South Africa and was distracted.
Visited May 2024
Review titled Forrest Medical Centre
Replied on 21 June 2024
Thank you for taking the time to write a review. Just contact us on your return. Morag (Operations Manager)
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Review titled Appointments
Rated 2 stars out of 5
by Bob - Posted on 02 May 2024
Excellent doctors but try booking an appointment. Booking is online only and only open during surgery hours so if you're working a proxy has to act for you making a nonsense of the triaging. Only one weeks appointments are open at any one time and so availability is very limited meaning that often one has to play the game for morning after morning. By the way ignore the online message which says if these appointments are not OK for you phone the surgery because the surgery cannot do anything for you. Excellent doctors really annoying trying to book.
Visited May 2024
Review titled Forrest Medical Centre
Replied on 21 June 2024
Thank you for taking the time to write a review, this will be shared with our team. We have a patient feedback meeting at the surgery on Wednesday July 10th at 6.00pm. please email cwicb.forrestmedicalcentre@nhs.net if you would like to attend, places are limited. We welcome all patient feedback and ideas. Morag (Operations Manager)