Foxhill Medical Centre
160 Fox Hill Crescent, Sheffield, South Yorkshire, S6 1GAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good Experience with Flu Inoculation
Rated 4 stars out of 5
by Mike & Marjie Frizelle - Posted on 05 October 2022
We attended Foxhill Medical Centre for flu jabs. There were plenty of COVID precautions: compulsory masks, sanitiser, etc. Staff were helpful and friendly. Although there was a queue, it moved at a fair speed and we did not wait too long. The inoculations were done efficiently, and without real discomfort. Neither of us have had any reaction afterwards.
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Hello Mike and Marjie Thank you so much for your feedback. It's great to hear that you had a good experience. All of my colleagues work work incredibly hard so it's always nice to hear some positive feedback. Best wishes Marie Wragg Practice Business Manager
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2022
Friendly, approachable, they listen instead of assuming, the only down side, it is really hard to get an appointment,
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Dear Patient Thank you for your feedback. I'm sorry to hear that you've had difficulty getting an appointment. We know that it can be difficult to get an appointment at times when all of our appointments have been booked already by other patients. I'd like to assure you that we are doing everything we can with the funding available to us. We would love nothing more than to have more appointments available but unfortunately there is no extra funding from NHS England/the Government to provide these. Our data does show that we have provided 20,000 more appointments in the past year compared to 3 years ago (67% more appointments) but this is still not enough to meet the huge increase in patient demand. Best wishes Marie Wragg Business Practice Manager
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Review titled Flu clinic
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2022
Short stay all went swiftly and good practice..safety rules followed..kate is a lovely nurse and makes you feel at ease
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Thank you for taking the time to leave such positive feedback. It's great to hear you had a good experience. I will certainly pass your message on to Kate. Best Wishes Natalie Wilkinson Assistant Practice Manager
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Review titled Well oiled machine for flu jabs
Rated 5 stars out of 5
by Naomi Smith - Posted on 05 October 2022
A very efficient and streamlined exercise from booking to the actual vaccination. So much easier to do than use the pharmacy who doubled up on messages but didn't follow through with an actual appointment. By comparison, it's well worth waiting for the practice to contact you as the whole exercise was very professional and extremely friendly.
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Good Morning Naomi Thank you for taking the time to leave such positive feedback. It's great to hear you had a good experience. Best Wishes Natalie Wilkinson Assistant Practice Manager
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Review titled Foxhill Medical Center
Rated 5 stars out of 5
by Stephen Whittaker - Posted on 05 October 2022
Great efficient service from the practice from arriving seeing the nurse who explained everything to us,asked us various questions regarding our previous flu vaccination and administered the vaccine in a professional way.
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Good Morning Stephen Thank you for taking the time to leave such positive feedback. It's great to hear you had a good experience. Best Wishes Natalie Wilkinson Assistant Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2022
Flu vaccines were carried out on a Saturday morning by staff efficiently and politely. I experienced only a small wait and received Very good service as usual.
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 10 October 2022
Thank you so much for taking the time to leave such positive feedback. We are pleased to hear you had a good experience. Best Wishes Natalie Wilkinson Assistant Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by David Horne - Posted on 05 October 2022
Efficient organisation. Did not notice anything different about Covid procedure. Staff were very good and considerate with people who had mobility problems. With regard to Covid precautions, although I said I did not notice any difference, the last time I had the flue jab it seemed to be a strict timetable so that patients were not gathered together. In view of the suggestion that there could be an upsurge in infections this autumn, would it not have been appropriate to have kept the same system?
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 05 October 2022
Good afternoon David Thank you for your feedback. Whilst we did work to the same appointments bookings as the past couple of years (giving everyone a set appointment time), it's difficult to ensure that patients only attend at the time of their appointment (and not to come too early/late) which can cause a little bit of a queue. We are very pleased to report that the day ran very smoothly with very little time spent queuing. Your review is very much appreciated as we always consider all feedback so that we can work on improving the clinics even further for next time. Best wishes Marie Wragg Practice Business Manager
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Review titled Poor practice
Rated 1 star out of 5
by Andy - Posted on 05 October 2022
Never able to get through on phones and never see a doctor face to face.you have to listen to someone baberling on for a minute before you get through only to be told sorry all our lines are full please try again later
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Hello Andy Thank you for your feedback. I'm sorry to hear that you've had difficulty getting through by phone to get an appointment. We know that our phone lines do get very busy in the morning as the need for appointments has grown incredibly over the past few years. This is a problem across the country as there is a national crisis where demand outweighs capacity in the NHS. I'd like to assure you that we are doing everything we can with the funding available to us. All patients have the option to be seen face to face or have a telephone consultation (if appropriate). Please do let my colleagues know which you would prefer next time you contact us for an appointment. You can also come into the surgery or book appointments online. Our data does show that we have provided 20,000 more appointments in the past year compared to 3 years ago (67% more appointments) but this is still not enough to meet the huge increase in patient demand. We wish we had the funding from NHS England/the Government to be able to provide even more. Best wishes Marie Wragg Business Practice Manager
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Review titled Superb practice
Rated 5 stars out of 5
by Jacqueline Strong - Posted on 05 October 2022
The doctors and nurses at this practice have never been anything short of excellent, they're like friends you feel so comfortable with them
Visited October 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Good morning Jaqcueline Thank you for taking the time to leave such positive feedback. It's great to hear you had a good experience. Best Wishes Natalie Wilkinson Assistant Practice Manager
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Review titled Good people
Rated 3 stars out of 5
by Louise - Posted on 05 October 2022
Flu clinic organised very well. The throughput was swift. Why don't the NHS inoculation service liaise with the local GPs so that I am only called by the GP service and not both services? I had to go to the GP for flu and the NHS service for Covid booster. Both jabs could have been carried out at the GP clinic. Time and resource-wasting.
Visited September 2022
Review titled Foxhill Medical Centre
Replied on 06 October 2022
Good Morning Louise Thank you for taking the time to leave such positive feedback. It's great to hear you had a good experience. Best Wishes Natalie Wilkinson Assistant Practice Manager