Garden City Medical Centre
1A Garden City, Ramsbottom, Bury, Lancashire, BL0 9TNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Is there a doctor in the house
Rated 4 stars out of 5
by Anonymous - Posted on 20 October 2024
Over the past couple of years and in resent months when my partner and myself have asked for an appointment to see a doctor we get there we find it's been made with the nurse practitioner who is not as qualified as a General Practitioner. She's a very nice friendly person but whatever symptoms you have she always makes light of it. This is very frustrating and worrying especially when your problem turns out to be something more serious.
Visited April 2024
Review titled Garden City Medical Centre
Replied on 25 October 2024
Dear Patient, Thank you for your feedback. I am very sorry if you felt you had received a poor experience at the surgery . The GP practice has a wider workforce which includes, GP's, Advanced Nurse practitioners, pharmacists, MSK practitioners. We try to direct patients to the most appropriate clinician for their problem. I am unable to contact yourself directly with regards to your concern as it has come through as Anonymous but I am more than happy to discuss this with yourselves if you would like to contact me at the practice by either telephone 01204 884710 or to the email gmicb-bu.gardencity@nhs.net Thank you Nicola Practice Manager
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Review titled Efficient and friendly practice
Rated 5 stars out of 5
by Alan Drake - Posted on 18 April 2024
It was easy to get through to the surgery on the phone The receptionist was clear and efficient and made an appointment quickly My visit to the doctor was prompt Caring and thorough All done with with a positive and reassuring manner With positive humour to make what can be a daunting experience into a positve one Thank you all
Visited April 2024
Review titled Garden City Medical Centre
Replied on 22 April 2024
Dear Alan. Thank you so much for your feedback. It is really nice to hear that your experience with us was a positive one from you calling us to making the appointment and your experience with the Doctor. I will pass your kind words on to the staff . Thank you Nicola Practice Manager
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
Came in for my annual review. Easy to get an appointment at a convenient time. The staff from reception team to the nurses and doctors are professional and approachable.
Visited April 2024
Review titled Garden City Medical Centre
Replied on 03 June 2024
Dear Patient Thank you for your positive feedback. We are pleased that you were able to get an appointment at a convenient time and that you were happy with the staff experience. I will be sure to pass on your kind words to the team Kind Regards Nicola Practice Manager
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Review titled Great service from Doctor
Rated 5 stars out of 5
by Elizabeth Taylor - Posted on 26 March 2024
The Doctor was patient, listened and was thorough in their examination, checks, diagnosis and prescription. Also ordered follow up checks. I was so impressed best doctors appointment I’ve had on the NHS in 10 years and the Doctor was polite and humorous
Visited March 2024
Review titled Garden City Medical Centre
Replied on 27 March 2024
Dear Elizabeth, Thank you so much for taking the time to give feedback. We are pleased that your experience with the GP was such a positive one and you felt listened to and felt happy when you left the surgery. I will pass your kind words on to the GP Kind Regards Nicola Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Elaine Walsh - Posted on 20 June 2023
I must commend the receptionists at this practice. They are very efficient and only too willing to help. The young lady I spoke to today (20/06/2023) was exceptional, and very efficient. The pharmacist was very helpful too when he called to advise me on some medication. I highly recommended this practice to anyone.
Visited June 2023
Review titled Garden City Medical Centre
Replied on 03 July 2023
Dear Elaine Thank you for taking the time to leave the practice a positive comment, it is very much appreciated. I will ensure to pass your kind words on to the practice team. Nicola Practice Manager
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Review titled Very good practice indeed
Rated 5 stars out of 5
by Brenda Roussak - Posted on 30 June 2023
My husband and I moved to this practice a short time ago we are so impressed with the service provided by all the team - the GPS, the Practice Nurses, the Pharmacist particularly and all the Reception staff. The Reception staff give the first impression, with no waiting, smiling welcolmes and efficient dealing with requests. The GPS have been brilliant, dealing with my health problems so promptly and the Practice Pharmacist has personally smoothed out my medication needs (which caused such anxiety) so everything now syncs seamlessly every month! This is NHS Prime Care at its best. Thankyou so much.
Visited May 2023
Review titled Garden City Medical Centre
Replied on 03 July 2023
Dear Brenda Thank you for taking the time to leave the practice a positive comment, it is very much appreciated. I will ensure to pass your kind words on to the practice team. Kind Regards Nicola Practice Manager