Garden City Medical Centre
1A Garden City, Ramsbottom, Bury, Lancashire, BL0 9TNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Elaine Walsh - Posted on 20 June 2023
I must commend the receptionists at this practice. They are very efficient and only too willing to help. The young lady I spoke to today (20/06/2023) was exceptional, and very efficient. The pharmacist was very helpful too when he called to advise me on some medication. I highly recommended this practice to anyone.
Visited June 2023
Review titled Garden City Medical Centre
Replied on 03 July 2023
Dear Elaine Thank you for taking the time to leave the practice a positive comment, it is very much appreciated. I will ensure to pass your kind words on to the practice team. Nicola Practice Manager
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Review titled Very good practice indeed
Rated 5 stars out of 5
by Brenda Roussak - Posted on 30 June 2023
My husband and I moved to this practice a short time ago we are so impressed with the service provided by all the team - the GPS, the Practice Nurses, the Pharmacist particularly and all the Reception staff. The Reception staff give the first impression, with no waiting, smiling welcolmes and efficient dealing with requests. The GPS have been brilliant, dealing with my health problems so promptly and the Practice Pharmacist has personally smoothed out my medication needs (which caused such anxiety) so everything now syncs seamlessly every month! This is NHS Prime Care at its best. Thankyou so much.
Visited May 2023
Review titled Garden City Medical Centre
Replied on 03 July 2023
Dear Brenda Thank you for taking the time to leave the practice a positive comment, it is very much appreciated. I will ensure to pass your kind words on to the practice team. Kind Regards Nicola Practice Manager
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Review titled Hopeless web site for repeat prescriptions
Rated 1 star out of 5
by Richard Smith - Posted on 23 January 2023
The old system was simple and effective. The new system is clunky and most of all it doesn’t work so now I will have to call the surgery, at a specific time to order a prescription I was able to order in the past without troubling the hard pressed receptionist Not, not at all impressed with the current operator . I suggest they get a professional in to redesign their web site, or go back to the old one
Visited January 2023
Review titled Garden City Medical Centre
Replied on 25 January 2023
Dear Mr Smith Thank you for your email bringing this to our attention with regards to the practice website. We are very sorry that you found it difficult to order your prescription with ease It is a new website and we are working through some issues that have been raised. The previous site had a link to the login for patient access which is the newer ordering system since we changed over clinical systems. I am in talks with the developers to get this problem rectified and will mirror what was available previously. You may access the internet in the meantime and use this link that will take you to the login page for patient access if this is what you are using https://www.patientaccess.com/ If you would like to contact myself to discuss the issue to see if I can help further then please do not hesitate to call me at the surgery Thank you Nicola Practice Manager