Garden City Medical Centre
1A Garden City, Ramsbottom, Bury, Lancashire, BL0 9TNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Garden City Medical Centre.
Reviews
-
Review titled Hopeless web site for repeat prescriptions
Rated 1 star out of 5
by Richard Smith - Posted on 23 January 2023
The old system was simple and effective. The new system is clunky and most of all it doesn’t work so now I will have to call the surgery, at a specific time to order a prescription I was able to order in the past without troubling the hard pressed receptionist Not, not at all impressed with the current operator . I suggest they get a professional in to redesign their web site, or go back to the old one
Visited January 2023
Review titled Garden City Medical Centre
Replied on 25 January 2023
Dear Mr Smith Thank you for your email bringing this to our attention with regards to the practice website. We are very sorry that you found it difficult to order your prescription with ease It is a new website and we are working through some issues that have been raised. The previous site had a link to the login for patient access which is the newer ordering system since we changed over clinical systems. I am in talks with the developers to get this problem rectified and will mirror what was available previously. You may access the internet in the meantime and use this link that will take you to the login page for patient access if this is what you are using https://www.patientaccess.com/ If you would like to contact myself to discuss the issue to see if I can help further then please do not hesitate to call me at the surgery Thank you Nicola Practice Manager
-
Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2022
Recently changed to this surgery from a different local surgery. The difference in being able to get an appointment etc within a timely period compared to my last surgery has vastly improved. Very lucky to have a surgery like this, very accommodating to patient needs, who understands you. Staff are very friendly and professional. Did witness a demanding patient when I came in and the staff handled the situation very well
Visited October 2022
Review titled Garden City Medical Centre
Replied on 17 May 2023
Dear Patient Thank you for your feedback on the practice, its lovely to hear such positive comments. I will pass your kind words on to the team. Nicola Practice Manager
-
Review titled Health in their Hands
Rated 5 stars out of 5
by Mike Ross - Posted on 05 October 2022
One of the best medical centres I’ve ever attended. Everybody, Receptionists Nurses and Doctors alike, gives you the reassurance that you’re in good hands. The staff are always polite and attentive , ready to help you with whatever problem you might have. Nothing is too much trouble. 10/10 every time!
Visited September 2022
Review titled Garden City Medical Centre
Replied on 17 May 2023
Dear Mike Thank you for your feedback about the practice, its lovely to hear such positive comments. I will pass your kind words on to the team. Nicola Practice Manager
-
Review titled Helpful
Rated 5 stars out of 5
by Shell - Posted on 05 October 2022
Staff very helpful and understanding. Great service, can be seen face to face. Can sometimes be difficult to get through on the phone in busy times but our requests are always dealt with in a timely manner
Visited September 2022
Review titled Garden City Medical Centre
Replied on 17 May 2023
Dear Shell Thank you for your feedback on the practice, its lovely to hear such positive comments. I will pass your kind words on to the team. Nicola Practice Manager
-
Review titled Happy with practice
Rated 5 stars out of 5
by Glenn - Posted on 04 October 2022
We are really happy at Garden City. I know they are under pressure but they do try and do what they can to help. You can pre book appointments and also ring on the day . Very helpful and efficient
Visited August 2022
Review titled Garden City Medical Centre
Replied on 17 May 2023
Dear Glenn Thank you for your response about our appointments. I will pass your kind words on to the team. Nicola Practice Manager