Gate Medical Centre
120 Washwood Heath Road, Birmingham, West Midlands, B8 1REContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely and Cooperative Staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
i have some issues with stomach pain and lower abdominal pain so i went to see GP and she checked me referred some urine test and advised me for prostate and private parts check up which i done with male doctor, also in last month 1 occasion doctor referred me for my routine blood test but forms were not filled when i reached nurse room so then nurse still took my blood and filled the forms and authorised with doctor, so i am happy with the gate medical surgery staff, thanks to surgery staff for their kindness.
Visited February 2025
Gate Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Haider - Posted on 21 February 2025
Pharmacist was very helpful during consultation in providing relief and appropriate care that was quick and effective
Visited February 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Haider, Thank you so much for your fantastic 5-star review! 🌟😊 We’re so glad to hear that our pharmacist was able to provide you with quick and effective care, and that you felt relieved and well-supported during your consultation. 🙌💙 Your feedback means a lot to us, and we’re happy we could help you with your needs. 💚✨ Take care, The Management Team Gate Medical Centre
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Review titled Don’t listen to what your saying
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2025
Recently had an appointment with the GP, did not listen to me at all and was very rude on the phone to me, was trying to explain the issue with a device that was given to me and the reading were incorrect yet it was still put on my file, now I have to book another appointment with the GP about this concern of mine
Visited February 2025
Gate Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mahroof Begum - Posted on 01 March 2025
Got appointment on the same day, really helpful and supportive staff. Very understanding and organised environment
Visited February 2025
Gate Medical Centre has not yet replied.
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Review titled Need of improvement
Rated 3 stars out of 5
by Anonymous - Posted on 03 February 2025
appointment booking system through telephone is not easy call doesn't go through. call gets dropped. never any dr appointments available for emergencies.
Visited February 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Patient, Thank you for sharing your feedback, and we sincerely apologize for the difficulties you've experienced with our appointment booking system. 🙏💙 We understand how frustrating it can be when calls don’t go through, and we apologize for any inconvenience caused. We are currently reviewing our telephony service and aim to upgrade our phone system in the next few months. This will include introducing automated callbacks and other enhancements to improve your experience. 📞✨ We also understand the importance of emergency appointments, and we will make sure to review our procedures to ensure we’re providing timely access to care when it's most needed. Your feedback is valuable, and we are committed to improving our services moving forward. 💡 If you need assistance with booking an appointment, please don’t hesitate to reach out directly, and we’ll be happy to help. Take care, The Management Team Gate Medical Centre
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Review titled great practice
Rated 5 stars out of 5
by Abdul razaq - Posted on 17 January 2025
great service always get seen on time and get to listened to about my symptoms couldnt ask much more from my surgery
Visited January 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Abdul Razaq, Thank you so much for your wonderful 5-star review! 🌟😊 We’re thrilled to hear that you consistently have a positive experience with us and feel listened to during your visits. 🙌💙 Your feedback means the world to us, and we're so happy to know we’re meeting your expectations. We’ll continue to strive to provide the best care possible for you and all of our patients. 💚✨ Take care, The Management Team Gate Medical Centre
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Review titled Great nurse
Rated 4 stars out of 5
by Anonymous - Posted on 24 January 2025
Went to see the nurse to have dressings removed after an operation. She put me at ease and took her time while removing the dressings.
Visited January 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Patient, Thank you so much for your kind 4-star review! 🌟😊 We’re so glad to hear that our nurse was able to put you at ease during your visit and take the time needed to remove your dressings carefully. 🙌💙 Your comfort and well-being are always our top priorities, and we’re happy that you felt supported throughout your visit. 💚✨ Take care, The Management Team Gate Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by sameer - Posted on 15 December 2024
i have been dealing with my spinal injury, all doctor at this Gate medical centres are very co operative to telll me how to deal with my choronic back pain, especially Male Dr and female doctors helped me with Physiotherapy and Medication to deal with my situation as best they can, i have Physiotherapy in Queeen Elizabeth hospital in bimingham and i have done my full spinal MRIs from same hospital, phone service is also good to book doctor's appointment staff in reception is excellent and brilliant. i highly recommend that Gate Medical Centre 120 Washwood Heath Road, Birmingham, West Midlands, B8 1RE doctors are there listen patiently all your problems and give best medication according to patient needs, Also doctor's do your referrals on time, patient wating time is also good mostly you get seen by doctor on time, telephone appointments are also on time appearing online, Doctors check patient full history beforehand to deal with patient illness efectively. i have never been dealth with bad behaviour with Gate medical centre Doctors and staff since i have been registered there since 2011 even though i moved houses 4 times during those 13 years but never changed my Gp because of doctors helpful and good behaviour, now also i live 4 miles to the surgery but my Gp doctor is still same that proves Gate medical is best and co operative surgery. Doctors there have vast knowledge of their profession that's why they provide brilliant and best service as they could, Doctors there examine patients with calmly and effective manner, for according to my opinion i would recommend Gate medical centre a great surgery for patient needs. Doctors helped me with my injury and i have been reffered to conduction now for my Arm pain. i would like to thanks Doctors and reception staff to treat me with dignity and respect.
Visited December 2024
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Sameer, Thank you so much for your amazing and detailed 5-star review! 🌟😊 We are so grateful for your kind words and are thrilled to hear that our team has been able to support you through your spinal injury and ongoing care. 🙌💙 It’s wonderful to know that you’ve had positive experiences with both our doctors and reception staff over the years. We always aim to provide compassionate, timely, and effective care, and we’re so happy that you’ve felt listened to and respected throughout your journey with us. 💚 Your recommendation means the world to us, and we are honored to have been able to assist you with your health needs. Thank you for trusting us for so many years, and we’ll continue to work hard to provide the best possible care for you and all our patients. 🏥✨ Take care, The Management Team Gate Medical Centre
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Review titled Shady practices
Rated 1 star out of 5
by Anonymous - Posted on 26 December 2024
I went in to get a urine sample tested and waited for ages. Then I was told that I needed to leave My sample and the nurse will test it and let me know. It’s a simple one minute dip stick check and there is no reason to drag this out, surgery wasn’t busy and neither was the nurse. Got a text to say sample is negative however I know for a fact that this is not true. I know my symptoms and know it’s an infection. Less than a month ago they did the same to another person I know and she was hospitalised on the same day of being declared ‘negative’ because the infection was so severe that it had spread into her blood. This person had been to get sample checked numerous times and kept getting told she was negative. This GPs are unethical in their practices and downright lazy.
Visited December 2024
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Patient, Thank you for sharing your feedback, and we are deeply sorry to hear about your recent experience. 🙏💙 We understand how frustrating and concerning it must have been to feel that your symptoms weren’t properly addressed, especially with the urgency that a potential infection requires. We take your concerns very seriously and we sincerely apologize if you felt that the care provided was inadequate. It’s never our intention to make you feel neglected, and we will be reviewing the processes surrounding urine sample testing and communication to ensure we’re providing the most accurate and timely care possible. 🔍💡 We truly value your health and well-being, and we would love the opportunity to discuss your experience further. Please feel free to reach out directly so that we can ensure the best care moving forward. 💚 Take care, The Management Team Gate Medical Centre
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Review titled Nice practice
Rated 3 stars out of 5
by Anonymous - Posted on 27 January 2025
Prompt attended to me, doctor was friendly and nice service, I will gladly recommend this to friends and family
Visited December 2024
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Patient, Thank you so much for your wonderful review! 🌟😊 We’re thrilled to hear that you had a positive experience with our doctor and that you found the service friendly and helpful. 🙌💙 Your recommendation means the world to us, and we’re so happy we could provide the care you deserve. We look forward to continuing to support you and your loved ones! 💚 Take care, The Management Team Gate Medical Centre