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Gate Medical Centre

120 Washwood Heath Road, Birmingham, West Midlands, B8 1RE

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Reviews

Displaying 1 to 10 of 16

  1. Review titled Great practice

    Rated 5 stars out of 5

    by sameer - Posted on 15 December 2024

    i have been dealing with my spinal injury, all doctor at this Gate medical centres are very co operative to telll me how to deal with my choronic back pain, especially Male Dr and female doctors helped me with Physiotherapy and Medication to deal with my situation as best they can, i have Physiotherapy in Queeen Elizabeth hospital in bimingham and i have done my full spinal MRIs from same hospital, phone service is also good to book doctor's appointment staff in reception is excellent and brilliant. i highly recommend that Gate Medical Centre 120 Washwood Heath Road, Birmingham, West Midlands, B8 1RE doctors are there listen patiently all your problems and give best medication according to patient needs, Also doctor's do your referrals on time, patient wating time is also good mostly you get seen by doctor on time, telephone appointments are also on time appearing online, Doctors check patient full history beforehand to deal with patient illness efectively. i have never been dealth with bad behaviour with Gate medical centre Doctors and staff since i have been registered there since 2011 even though i moved houses 4 times during those 13 years but never changed my Gp because of doctors helpful and good behaviour, now also i live 4 miles to the surgery but my Gp doctor is still same that proves Gate medical is best and co operative surgery. Doctors there have vast knowledge of their profession that's why they provide brilliant and best service as they could, Doctors there examine patients with calmly and effective manner, for according to my opinion i would recommend Gate medical centre a great surgery for patient needs. Doctors helped me with my injury and i have been reffered to conduction now for my Arm pain. i would like to thanks Doctors and reception staff to treat me with dignity and respect.

    Visited December 2024

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    Gate Medical Centre has not yet replied.


  2. Review titled Shady practices

    Rated 1 star out of 5

    by Anonymous - Posted on 26 December 2024

    I went in to get a urine sample tested and waited for ages. Then I was told that I needed to leave My sample and the nurse will test it and let me know. It’s a simple one minute dip stick check and there is no reason to drag this out, surgery wasn’t busy and neither was the nurse. Got a text to say sample is negative however I know for a fact that this is not true. I know my symptoms and know it’s an infection. Less than a month ago they did the same to another person I know and she was hospitalised on the same day of being declared ‘negative’ because the infection was so severe that it had spread into her blood. This person had been to get sample checked numerous times and kept getting told she was negative. This GPs are unethical in their practices and downright lazy.

    Visited December 2024

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    Gate Medical Centre has not yet replied.


  3. Review titled Very good practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 13 December 2024

    Was seen by a GP very quick and was very helpful was ask about my problems and was very understanding was given the treatment to help me

    Visited December 2024

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    Gate Medical Centre has not yet replied.


  4. Review titled Not caring for patients

    Rated 1 star out of 5

    by Sohail - Posted on 29 November 2024

    I had an appointment for my son with GP scheduled at 14:50. Unfortunately, due to exceptionally heavy traffic, we arrived 10 minutes late. Despite my efforts to ensure we attended, the GP declined to see my son, citing the need to attend another surgery following this appointment. In addition to this, I observed that the doctor seemed to be rushing through his patients, not giving them adequate time and attention. While I understand the importance of maintaining schedules, this approach made me feel that patient care was being compromised. I hope this feedback helps improve the service by fostering greater flexibility and attention to patient needs in the future.

    Visited November 2024

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    Gate Medical Centre has not yet replied.


  5. Review titled Can't get an appointment with GP

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 November 2024

    I recently had a frustrating experience with this GP surgery. I called first thing in the morning to book an appointment, as my condition, which was diagnosed by the GP during a previous visit, has not improved. After several attempts to get through, I was finally told that there were no appointments available with a GP. Instead, I was offered an appointment with a clinician. While I understand clinicians can be helpful, given that my condition hasn't improved and was initially diagnosed by the GP, I feel it’s necessary to see the GP for proper follow-up and treatment. It’s disappointing that the surgery seems more focused on cost-saving by pushing patients towards clinicians rather than offering the care we need from a GP. After this experience, I’m seriously considering switching to another practice.

    Visited November 2024

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    Review titled Gate Medical Centre

    Replied on 20 November 2024

    Dear Patient, Thank you for sharing your feedback, and we're truly sorry to hear about your recent experience. We understand how frustrating it can be when you're seeking timely care, especially when your condition hasn't improved. Our goal is always to provide the best care and support to our patients, and we deeply regret that this wasn’t reflected in your visit. 🌟 We take your concerns seriously, and we’re committed to reviewing our processes to ensure we’re meeting your needs effectively. If you’d like to discuss this further, please feel free to reach out to us directly so we can work to resolve the situation and improve your experience. Your health and satisfaction are very important to us. 💙 Best Wishes, Management, Gate Medical Centre

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  6. Review titled Very professional and efficient service

    Rated 5 stars out of 5

    by Tahir Ahmed - Posted on 22 November 2024

    Excellent GP and Nurses. Who are Excellent in doing blood tests and giving medical injections. No faults. GP is very good and professional and is dedicated for us to have our health issues resolved quickly . By referring to a specialist in a hospital and by prescribing Medication and giving great advice and being very sympathetic.

    Visited November 2024

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    Gate Medical Centre has not yet replied.


  7. Review titled Adequate

    Rated 4 stars out of 5

    by Anonymous - Posted on 09 November 2024

    Receptionists are dishonest and was too busy taking about dinner time arrangements than to tend to waiting patients

    Visited November 2024

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    Review titled Gate Medical Centre

    Replied on 20 November 2024

    Dear Patient, We’re very sorry to hear about your experience and truly appreciate you taking the time to share your feedback. It's important to us that all of our patients are treated with respect and attention, and we regret that this was not your experience. We will take your comments seriously and review the situation to ensure our reception team is focused on providing the best service to all patients. 💙 Your feedback helps us improve, and we hope to restore your confidence in our practice. Please feel free to reach out directly if you’d like to discuss this further. Best Wishes, Management, Gate Medical Centre

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  8. Review titled Great place and staf

    Rated 5 stars out of 5

    by Majid - Posted on 29 November 2024

    Friendly reception and doctors and nurse willing to help alway give right medication and appointment special thank to reception staf

    Visited November 2024

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    Gate Medical Centre has not yet replied.


  9. Review titled Great practice

    Rated 5 stars out of 5

    by Masood Chishty - Posted on 03 November 2024

    Got the appointment at my desired time also was seen on time the nurse was excellent in giving me the jab

    Visited October 2024

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    Review titled Gate Medical Centre

    Replied on 20 November 2024

    Dear Masood, Thank you for your wonderful feedback! 😊 We’re so pleased to hear that we could accommodate your preferred appointment time and that your experience was positive. Our team works hard to ensure everything runs smoothly, and we're glad to hear the nurse took great care of you! 💉🌟 If you need anything in the future, don’t hesitate to reach out. Take care! 💙 Best Wishes, Management - Gate Medical Centre

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  10. Review titled Great practice

    Rated 5 stars out of 5

    by Aysha Khatun - Posted on 10 October 2024

    I explained my problem to the receptionist and they gave me a doctors appointment straight away. I took my son to see doctor barbar and he kindly took the time to examine my son and write a prescription to his needs. Highly recommend this place. I have always been understood and cared for

    Visited October 2024

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    Review titled Gate Medical Centre

    Replied on 11 October 2024

    Dear Aysha Khatun, Thank you so much for your kind words and for sharing your positive experience with us. We are thrilled to hear that our receptionist was able to assist you promptly and provide your son with an appointment right away. It’s wonderful to know that Dr. Barbar was attentive to your son’s needs and ensured he received the appropriate care and treatment. At Gate Medical Centre, we strive to provide compassionate and efficient care for all our patients, and it’s heartening to know that you have consistently felt understood and well-cared for. Your recommendation means a lot to us. If you ever need further assistance, please don't hesitate to reach out. We are always here to support you and your family. Best regards, Management Team - Gate Medical Centre

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