GP Pathfinder Clinics
1B Wyld Way, Wembley, Middlesex, HA9 6PWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 24 January 2023
Pointless calling the surgery to make appointments as no one picks up, even if you manage to get an appointment which then gets cancelled due to lack of staff... have to book online via a portal which is pretty useless but once booked then it takes over a week for a doctor to call you !!! no follow up whatsoever.. I guess this is the state of the NHS in general !!
Visited January 2023
Review titled GP Pathfinder Clinics
Replied on 13 February 2023
Dear Patient, Thank you very much for your feedback. We use all comments and feedback as part of our continuous Quality Improvement Activities. We discuss issues and investigate errors, and aim to be transparent about all of our policies and always apologise for our errors. If you would like to give further feedback or complaint please use our complaints link: http://complaints.NHSGP.net
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Review titled Very professional, impressive service.
Rated 5 stars out of 5
by Fong - Posted on 28 February 2023
My partner and I did research before choosing this Surgery. All the people we have met in there are kind and helpful. The receptionists are very patient and give us good advice how to proceed. The nurse and the doctor we met are great.
Visited January 2023
Review titled GP Pathfinder Clinics
Replied on 03 March 2023
Thank you very much for your positive feedback. We are glad to hear that you are happy with our services. We will share this amongst our Practice staff. We hope to continue supporting you in the future.
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Review titled Caring
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2024
All the staff are caring and considerate, they always make the sure the elderly get seated and the mothers have space for there prams, I observed the reception team helping in the waiting area.
Visited January 2023
Review titled GP Pathfinder Clinics
Replied on 17 September 2024
hank you for your kind words! We’re pleased to hear that you had a positive experience with our team. We take pride in providing excellent service, and your feedback will be shared with the staff. We look forward to continuing to assist you in the future!
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Review titled Fantastic turnaround times and really professional service
Rated 5 stars out of 5
by JB. - Posted on 02 February 2023
I've been using Hazeldene Medical Centre since 2018 and just wanted to leave a review on really good service recently. Was able to book in a GP appointment for just 2 days time, that appointment identified I needed to be seen in person which I was able to book for just 3 hours time later in their very nice new vitoria clinic, and then was able to book in for an ECG after that same day as well. The quality of doctors throughout was also very good, all professional, efficient, reassuring and friendly. Great experience
Visited January 2023
Review titled GP Pathfinder Clinics
Replied on 13 February 2023
Dear JB, Thank you very much for your positive feedback. We are glad to hear that you are happy with our services. We will share this amongst our Practice staff. We hope to continue supporting you in the future.
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Review titled Download the app and never look back
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2023
The most convenient and effective of all NHS services. Have you ever had a time when you are in need of a simple doctor consultation but are discouraged to go to your GP because of the queues and the need to travel/ walk to the GP practice? Well, then this app will make your life way easier! You can book a GP call/ video within minutes and receive real medical advice. Previously, I often found myself delaying my medical concerns and appointments often due to inconvenient opening hours of GP practice or just filling silly about going to a doctor with one question. Now, whenever I am concerned about anything I just set up a call and have a quick chat with a doctor who can advise me, prescribe medication or send for further examination. GP Pathfinder Clinics has multiple medical centers where you can also see a GP if there is a need for physical examination. Going to a doctor, caring for my health and closely monitoring it became so easy with Babylon. I haven't even mentioned half of the features that the app has besides GP. This app is an incredible example of how tech can contribute to the medical world, certainly worth downloading.
Visited January 2023
Review titled GP Pathfinder Clinics
Replied on 13 February 2023
Thank you very much for your positive feedback. We are glad to hear that you are happy with our services. We will share this amongst our Practice staff. We hope to continue supporting you in the future.