GP Pathfinder Clinics
1B Wyld Way, Wembley, Middlesex, HA9 6PWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice and good communication
Rated 5 stars out of 5
by Paolo - Posted on 06 August 2024
I have to say I’m impressed with the new way of getting in touch and booking appointments with my clinic, the staff answered my message within literally seconds after sending it. And managed to get an appointment straight away. Very good experience overall
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Excellent Support During My Recent Pregnancy Appointment
Rated 5 stars out of 5
by Sophie W - Posted on 21 August 2024
I recently had an appointment at GP Pathfinder Clinics as part of my pregnancy care, and I was thoroughly impressed with the service I received. When I needed to book the appointment, I used their automated call handler and was connected immediately—no waiting around, which was great. I then completed the online consultation form to provide details ahead of my visit, which was a straightforward process. I received a confirmation call within 20 minutes, and my appointment was scheduled for the same day. During the appointment, the GP was very attentive, providing me with all the necessary information and answering all my questions. Later in the evening, I remembered an additional concern, so I sent a message via their WhatsApp service. The response was incredibly quick, which really put my mind at ease. This recent experience reinforced how efficient and responsive GP Pathfinder Clinics is, especially for someone like me who needs regular care. I’m very satisfied with the level of support I received.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Didier - Posted on 12 August 2024
I used the WhatsApp service in order to get through with a prescription and 10 seconds later I was told that it was done and I could collect my prescription in 24 hours.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Lovely staff
Rated 4 stars out of 5
by Paulina - Posted on 21 August 2024
I recently consulted with the GP about symptoms I have been experiancing, the econsult form did not allow me to go further and when I spoke to the reception team they assisted me straight away and the next day I had a face to face appointment was arranged. So quick and its put me at ease.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Quick Resolution for My Medication Issue
Rated 5 stars out of 5
by Jessica M - Posted on 21 August 2024
Just a few days ago, I realised I was running low on my regular medication and needed a quick refill. I used the GP Pathfinder Clinics' automated call handler to get through to the practice, and there was no queue at all, which was such a relief. The receptionist advised me to use the online consultation service to request my medication. The process was straightforward and took just a few minutes to complete. I received a response within the hour confirming that my prescription had been sent to the pharmacy. Later that day, I had a question about the dosage, so I used their WhatsApp service. The response was almost immediate, which I greatly appreciated. This recent experience highlighted how efficient and patient-focused their service is. I was able to handle everything digitally, without having to wait or make multiple calls. This kind of service is invaluable, especially when dealing with ongoing health needs like mine. I highly recommend GP Pathfinder Clinics for their efficiency and excellent patient care.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Efficient Handling of My Recent Health Scare
Rated 5 stars out of 5
by David R - Posted on 21 August 2024
Last week, I had a worrying episode of chest pain and needed to consult with a GP urgently. I contacted GP Pathfinder Clinics, and thanks to their automated call handler, I was able to get through without waiting in a queue. The receptionist suggested I fill out the online consultation form, which was quick and easy. Within 30 minutes, I received a callback and was given a same-day appointment. The GP I saw was thorough and immediately referred me for further tests to ensure there was nothing serious. I also had a follow-up question the next day, which I sent through their WhatsApp service. The response was immediate, which was very reassuring. This recent encounter demonstrated to me just how well the practice manages urgent health concerns. The combination of a responsive digital service and caring medical staff made a potentially frightening experience much more manageable. I’m incredibly grateful for the prompt and professional care I received.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Seamless Appointment Booking for My Child
Rated 5 stars out of 5
by Mark T - Posted on 21 August 2024
Last week, my 5-year-old daughter developed a high fever, and I needed to book an urgent appointment. I called GP Pathfinder Clinics and was impressed with how quickly I was able to navigate their automated call system—there was no waiting, and I was able to speak to someone immediately. The receptionist directed me to their online consultation service, which I found very easy to use. I completed the form, and within 30 minutes, I received a call back to confirm an appointment for the same day. The GP was very caring and professional, taking the time to examine my daughter thoroughly and provide clear advice. I was also able to send a quick follow-up message via WhatsApp later that evening, and I received a prompt reply with additional guidance. This recent experience showed me just how efficient and supportive GP Pathfinder Clinics is, especially when dealing with concerns about my child’s health. I’m very pleased with the level of care we received.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Decent wait times
Rated 4 stars out of 5
by Anonymous - Posted on 22 August 2024
Personally I have had good treatment at this practice. It's relatively easy to get appointments without a long wait time and the staff is thorough most of the times. However the new systems implemented make it increasingly difficult to book appointments as it is very dependent on whether the programme thinks you are at risk or not, having to change answers that could give clinicians a clearer picture of your symptoms. This is the issue I've experienced lately with trying to book my appointments. I had to reach out to the reception team (which were very helpful and resolved my request in a reasonable time frame) because the appointment booking software would become too overwhelming.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Good response time “online”.
Rated 4 stars out of 5
by Amirali - Posted on 12 August 2024
They were very helpful and fast online (on Whatsapp). I tried calling them to no avail, but chatting took around 5 minutes and I got help and a new appointment.
Visited August 2024
GP Pathfinder Clinics has not yet replied.
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Review titled Pleased with the service
Rated 4 stars out of 5
by Rita O - Posted on 21 August 2024
I'll be honest, when I first joined, I had my doubts because the process wasn't clear to me, and I wasn't sure what to do. However, as soon as I visited the staff at Hazeldene, they walked me through all the services they offer and how I can access them. Now, I'm so happy with the flexibility—they offer phone consultations and even a chat service for arranging things, so I don't always have to attend in person. It's made managing my healthcare so much easier!
Visited August 2024
GP Pathfinder Clinics has not yet replied.