Green Street Green Med Ct
21 High Street, Green Street Green, Orpington, Kent, BR6 6BGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Poor Surgery
Rated 1 star out of 5
by Anonymous - Posted on 21 January 2023
It is impossible to contact this doctor surgery. They will not give you appointment in the future and you have to ring on the day. Don’t they understand that people work and cannot always ring at 8 am but need to schedule an appointment in a few days or weeks. Every time you ring you’re on the phone over 45 minutes sometimes the phone cut you off when you get to the front of the queue. Econsult not available, four chairs still in reception. Why? Receptionists are rude and unhelpful. They really do not seem to want to help you. This surgery used to be really good, but they are now very poor.
Visited January 2023
Green Street Green Med Ct has not yet replied.
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Review titled Awful reception staff
Rated 1 star out of 5
by Anonymous - Posted on 13 December 2022
The reception staff cannot follow simple instructions from the doctors. Called about recent test results, and the receptionist told me the doctor had left a note for them to call me to make a telephone appointment with the doctor. I asked can I make the appointment, and she said there were no more left and that I should call early next week to make the appointment. This is an absolute joke. Why don't they care for patients? I don't understand why they take these jobs if they don't like people.
Visited December 2022
Green Street Green Med Ct has not yet replied.
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Review titled Left hanging on phone then cut off
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2022
The surgery called me yesterday and asked for me to phone them. I couldn't get to my phone in time to answer their call as it only rang for two rings! They hardly gave me a chance to get to my phone so I phoned the practice back and was left hanging on the line for 47 minutes. When I eventually got to the number one spot in the queue I was cut off by the receptionist. My husband said 'you won't get through' - he was right. Always a disappointing experience with this surgery.
Visited December 2022
Green Street Green Med Ct has not yet replied.