Grosvenor Medical Centre
Grosvenor Street, Crewe, Cheshire, CW1 3HBContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Grosvenor Medical Centre.
Reviews
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Review titled Extremely Satisfied
Rated 5 stars out of 5
by Ronnie Deakin - Posted on 16 December 2024
Extremely satisfied, I was dealt with at reception in an efficient and friendly manner and with a smile which is unusual in certain situations these days. My blood test was quick and efficient and my phone consultation with the pharmacy nurse went very well and she was very helpful and thorough,all in all as a new patient it was a very pleasant experience.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Mr Deakin, many thanks for your review. We are pleased to hear that you had a positive experience at the Practice and your appointments met your needs. We appreciate all feedback from our patients which we can use to help improve and develop our services. Grosvenor Medical Centre
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2024
Appointment on time, doctor explained what the procedure would be and how he was going to do it, and what if any the side effects would be.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Patient, many thanks for your review. We are pleased to hear you have had a positive experience at our Practice when consulting with one of our Doctors. We appreciate all feedback, which we can use to improve our services. Grosvenor Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Ruth Grimshaw - Posted on 20 December 2024
Review was very thorough and my questions were answered in detail. I was not rushed in any way. I felt very special and cared for. Further appointments made for other tests when convenient to me
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 23 December 2024
Dear Miss Grimshaw, thank you for your review. We are happy to hear you had a positive experience with the practice. We are pleased your appointment met your expectations and your appointment were arranged to meet your needs. Your feedback is appreciated. Grosvenor Medical Centre
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Review titled Great people
Rated 5 stars out of 5
by Louise williams - Posted on 16 December 2024
I had a very nice nurse who was Pleasant very smiley help with questions could make you feel at ease why you were there
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Louise, many thanks for your review. We are pleased to hear you had a positive experience when consulting with a member of our Nursing Team. We will pass on your kind comments to them. Grosvenor Medical Centre
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Review titled Good Service
Rated 4 stars out of 5
by Anonymous - Posted on 16 December 2024
I've had a good service the last few times I have requested an appointment. One of them was for an emergency & managed to get an appointment for an hour after I phoned.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Patient, thank you for your review. We are pleased that you had a positive experience when accessing appointments with the Practice and that you feel our service is good. We appreciate your feedback. Grosvenor Medical Centre
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Review titled Professional consultation acp
Rated 5 stars out of 5
by Nicole - Posted on 17 December 2024
A complete history was taken followed by thorough examination. Diagnosed and treatment plan provided. Advanced clinical practitioner courteous and professional
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Nicole, thank you for your review. We are pleased you have had a positive experience when consulting with one of our ACPs. We appreciate all feedback from our patient's and will pass your comments along to our ACP Team. Grosvenor Medical Centre
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Review titled Great Doctor
Rated 4 stars out of 5
by Roy sheerin - Posted on 16 December 2024
Doctor was very polite listened and showed professionalism throughout , pleasure to deal with this doctor
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Mr Sheerin, many thanks for your review. We are pleased to hear you had a positive experience when consulting with one of our GPs. We value your feedback, and will pass your comments along to the GP. Grosvenor Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Chukwudi Richmond Osakwe - Posted on 17 December 2024
I was given appointment same morning and responded to quickly. The staff was nice and respectful. I was well listened to and efficiently examined. My concerns were addressed with good and clear safety netting advice.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Mr Osakwe, many thanks for your review. We are pleased you have had a positive experience at the Practice, and that your appointment and consultation met your health needs. We appreciate all patient feedback, which we can use to improve our services. Grosvenor Medical Centre
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Review titled Not good
Rated 3 stars out of 5
by Anonymous - Posted on 16 December 2024
I requested to see a doctor but I was seen by a trainee acp. although some qualifications they have limited experience and therefore prescribe through theory rather than experience.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Dear Patient, thank you for your review. We are sorry you have not had a positive experience at the Practice. Please be reassured that all our ACP Team, including the Trainee member of staff, are highly qualified clinicians with more than adequate experience and knowledge to assist our patients. We are sorry you did not feel this was the case. Unfortunately as you have posted anonymously, we are unable to contact you directly to discuss your concerns and comments, but if you wish to discuss this matter further please do not hesitate to get in touch with the Practice. Grosvenor Medical Centre
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Review titled Doctors appointment
Rated 2 stars out of 5
by Anonymous - Posted on 16 December 2024
After over a week of having to write forms in the hope of receiving an appointment with a doctor. I spoke to a receptionist who was very rude and made me feel uncomfortable about trying to get help.
Visited December 2024
Review titled Grosvenor Medical Centre
Replied on 17 December 2024
Many thanks for your review. We are sorry to hear you have not had a positive experience at the Practice. Please be advised that all appointment requests on our website service are reviewed by a GP who advises what action is needed for each request. We can often meet a patient's request without them having to come for an appointment. As you have posted anonymously we are unable to look into this for you, but if you wish to discuss further please call the practice and ask to speak to a member of the management team. Grosvenor Medical Centre