Hammersmith Surgery
1 Hammersmith Bridge Road, Hammersmith, London, Greater London, W6 9DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled GP since birth
Rated 5 stars out of 5
by Sam - Posted on 08 December 2024
Overall, this surgery is great. If I ever need to call for an appointment I’m able to get one within a couple of days if it’s an emergency or if it’s for bloods or injections then it’s usually within a week, two at the most. I often op for phone call appointments which the calls themselves have always been great and getting to the bottom of things. My only issue is that I’m often waiting up to an hour past my appointment time for the call which is a problem due to work and meetings etc. I appreciate other calls may have overrun but a message from the surgery would be useful. I’ve always had excellent experiences with the two female nurses and the pharmacist as they are the ones I’ve had the most interactions with. GPs I have seen have always been good too. I feel like 99% of the time I am being listened to and getting somewhere with my health issues. Have been going to the surgery since I was born and won’t change it unless I really need to.
Visited December 2024
Hammersmith Surgery has not yet replied.
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Review titled Proactive care
Rated 5 stars out of 5
by Anonymous - Posted on 10 December 2024
The GP proactively followed up after I visited A&E. They set up relevant appointments and checks to ensure I'm fine
Visited December 2024
Hammersmith Surgery has not yet replied.
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Review titled Good care
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
Following a telephone consultation I was offered an in person appointment few hours later, which I really appreciated. The doctor was attentive and prescribed me medication.
Visited December 2024
Hammersmith Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Cathy tendler - Posted on 10 December 2024
My recent medication review by telephone was excellent - prompt and professional. The pharmacist was thorough and explained the results of my recent blood test.
Visited December 2024
Hammersmith Surgery has not yet replied.
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Review titled Feel cared for
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2024
I don't often bother the surgery and they contacted me to initiate recent routine tests ... very efficient. The phone / face-to-face follow-up all seemed centred on my particular needs. A heart-warming experience. I felt very much cared for.
Visited September 2024
Hammersmith Surgery has not yet replied.
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Review titled The NHS is amazing
Rated 5 stars out of 5
by Nick Ivey - Posted on 20 August 2024
I’ve rarely had to visit a doctor in the last 20 years but recently I had had a few issues where I have really needed medical help and advice. Hammersmith Surgery have been amazing. Both the doctors and nurses I have seen or spoken to on the phone have given me not only an excellent service but have also provided the follow up support and advice I needed. I cannot praise them enough. Thank you.
Visited August 2024
Hammersmith Surgery has not yet replied.
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Review titled Excellent care at Hammersmith Surgery
Rated 5 stars out of 5
by Jennifer Gilbert - Posted on 11 July 2024
I have had a fantastic experience at my GP surgery. For five years I struggled with a rash on my shin, being sent from one specialist to another without a solution. Finally, a doctor at Hammersmith Surgery referred me for a patch test, which revealed that I was allergic to an ingredient in the treatment I had been using. Thank diagnosis ended my long struggle almost immediately. The doctor's attention to detail and thorough approach made all the difference. Even today, they continue to provide exceptional care and support. I am incredibly grateful for the excellent service and highly recommend this surgery to anyone in need of quality medical care.
Visited July 2024
Hammersmith Surgery has not yet replied.
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Review titled Poor experience
Rated 2 stars out of 5
by Anonymous - Posted on 05 July 2024
Male doctor not caring, unhelpful and unprofessional. Without listening to patients’ questions, he was only able to repeat already-known generic guidelines in an impatient way to hear patients.
Visited July 2024
Hammersmith Surgery has not yet replied.
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Review titled Feedback on my Annual Review
Rated 5 stars out of 5
by Jayne Draper - Posted on 21 March 2024
My annual review was extremely thorough, informative, helpful and conducted with care and respect. I felt heard and was given the opportunity to express my opinions.
Visited March 2024
Hammersmith Surgery has not yet replied.
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Review titled Medication Review
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
Although I’m sure that they were busy, as always with the team at the Hammersmith Surgery, I was treated with professionalism, respect, care, courtesy and good humour. I was reviewed thoroughly, reassured where necessary and all of my questions were answered. As previously arranged via the online Patchs system, I was reviewed via the telephone. Communication was excellent. Despite attempting to contact me several times unsuccessfully, the clinician kept me informed of her attempts via text and kept trying. She finally got through to me, so thank you for persevering.
Visited January 2024
Hammersmith Surgery has not yet replied.