Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Harambee Surgery.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
I rang Harambee Surgery because i had been unwell for a while and over the counter medicines weren't working. I got an appointment the same day, the doctor was lovely and i picked up the prescription and started taking it the same day.
Visited March 2024
Review titled Harambee Surgery
Replied on 04 April 2024
Dear Patient Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent care provided
Rated 5 stars out of 5
by Paul Gauntlett - Posted on 20 March 2024
Appointment made by surgery to check blood pressure and blood sugar levels following an eye with consultant. Fast booking and visit to nurse was on time. Was dealt with in a caring and professional manner.
Visited March 2024
Review titled Harambee Surgery
Replied on 21 March 2024
Dear Paul Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Supervisor Harambee Surgery
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 03 February 2024
On my last visit 2nd February at 4.30 the service was excellent and I got the medication I needed next morning.
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Patient Thank you for your positive review of Harambee Surgery. We are pleased that we continue to offer you an excellent service, i will feedback to our team. Kind Regards Michelle Lomax
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Review titled Fast efficient staff
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2024
Rang for appt and seen as emergency on the day. Special thanks to the nurse who was kind and completed multiple checks. Surgeries are under a great deal of pressure at the moment and the staff are people too. Thank you Harambee
Visited February 2024
Review titled Harambee Surgery
Replied on 21 February 2024
Dear Anonymous First may I thank you for you feedback. I am pleased to hear your experience with the surgery was a good one and that your needs were dealt with in a timely matter. Your feedback will be passed on to our nurse at the practice thank you. Again can I thank you for your feedback as all reviews good and bad help us to improve our service that we offer here at Harambee. We are always here to help if you need us. Many thanks Paul Slater Practice Manger
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Review titled Very good practice
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2024
Had my appointment for my annual blood test, I got a reminder a day before by text message. When I got there, I did not have to wait long to see the nurse. The nurse was very professional and very courteous with a sense of humour and did a very good job and we were through the process very quickly,
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Anonymous First may I thank you for taking the time to leave feedback about our practice. I am pleased that your experience you had at the practice was one of to you expectations, and your feedback will be passed on to staff and the nursing team. May i thank you again for your feedback that helps us good and bad to help the practice up to a standard that the patents at Harambee have come to expect. We are always here to help when ever you need us. Many thanks Paul Slater Practice Manager
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Review titled Good local Practice
Rated 4 stars out of 5
by Ray Cook - Posted on 02 March 2024
Arrived on time. Was then seen by a nurse who carried out blood pressure check & took blood. Very efficient I was then given a date to return for my results. All very efficient & pleasant. Thank you Harambee.
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Hello Mrs Cook May I first thank you for your great review. May I also say I will pass your feedback on to the nursing team so they know they are delivering a great service. Again please may I thank you for taking the time to reply to the review, please may I say that we are here if you need us for anything. Many thanks Paul Slater Practice Manager
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Review titled A great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2024
A good pain control review appointment the doctor was very helpful and understanding and knowledgeable
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Anonymous Please may I thank you for your positive feedback. I'm pleased to hear that the review you had was to your satisfaction and to your needs, your feedback will be passed on to our doctors. Again my I thank you for your feedback, and to say that we are always here to help with anything you need us for. Many thanks Paul Slater Practice Manager
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2024
Most relaxed consultation resulting in sound advice, reassurance and further referrals. Very content
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Anonymous Frist please may I thank you for taking the time for leaving feedback. Your feedback will passed on to staff and clinicians, as a practice we strive to be the best we can and patient feedback good or bad helps us achieve this. Again thank you for the feedback you sent us, and if you need the practice for anything please contact us. Many thanks Paul Slater Practice Manager
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Review titled Good review
Rated 5 stars out of 5
by Matt - Posted on 15 February 2024
From start to finish everyone was professional, polite and courteous. The practice was clean and well presented. I was seen quickly which is not always easy for a smaller practice to achieve. I have been at Harambee since I came back to colne, and I was here before I left. I have never had a complaint and would recommend this practice to new residents.
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Matt May I thank you for your feedback. Please may I also thank you for your positive feedback about the admin staff and our clinical staff we have at the surgery, it is nice to hear that the surgery is clean and well presented and that you would recommend us to others. Again may I thank you and if the surgery can help in anyway please contact us. Many thanks Paul Slater Practice Manager
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Review titled Good practice poor waiting time
Rated 2 stars out of 5
by Anonymous - Posted on 03 October 2024
I am becoming frustrated with this surgery which I didn’t think I would ever say. The waiting times here are absolutely appalling waiting 50 mins past my appointment time every single time I come. Especially when I have a toddler with me this is very stressful for us both and cannot keep waiting this long. Please improve on this
Visited February 2024
Review titled Harambee Surgery
Replied on 03 October 2024
Dear Anonymous We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver Many thanks Paul Slater Practice Manager