Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Anonymous - Posted on 29 February 2024
I was offered a same day appointment which I went in to on time. The doctor assessed me fully and gave me good advice with my prescription
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Anonymous May I first thank you for taking your time on giving us your feedback. We are pleased to hear that the service we provided is what you expected, I will feedback your review to the GP team. Again let me thank you for taking the time to send a review to us. Please may I also say if there is anything we can do to help you please just gives us a call. Many thanks Paul Slater Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Lesley Harvey - Posted on 06 February 2024
Rang for appointment. Immediately given appointment for same day. Saw doctor who was fantastic. Couldn't praise this doctors surgery enough.
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Lesley Thank you for your feedback, we are so pleased you have experienced a positive visit to Harambee Surgery. We aim to provide timely appointments and positive outcomes for all our patients. I will pass your feedback to our team at our next practice meeting . Kind Regards Michelle Lomax Deputy Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Alison Lacey - Posted on 27 February 2024
I rang at 8:30 and asked for a Drs appointment, which was given for that day at 5:30. The practice called me back and asked if I wanted an earlier appointment as one had become available. The receptionist was fabulous when I got there, supplying boiled sweets and drinks to the waiting patients. The GP was polite and thorough, and explained what he thought, and what medication was for. I then got my prescription from the in house pharmacy. All round excellent service, Thank you.
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Alison Please may I first tank you for taking the time to leave your feedback. May I also so say I'm pleased to here that your experience at the surgery was to your expectations and this is what we are working towards as a surgery for all of the patients. Your feedback will be passed on to the admin staff and doctors you gave about your visit to the surgery. Again may thanks for your feedback and if you need the practice for anything please call us. Many thanks Paul Slater Practice Manager
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Review titled Fast service
Rated 5 stars out of 5
by Anonymous - Posted on 15 February 2024
Phoned at lunchtime and saw a doctor at 5:10 the same day, seems excellent when you hear of some people elsewhere having to wait up to two weeks for an appointment.
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Patient Thank you for your recent feedback, i will pass your recent feedback to our admin and clinical staff at the surgery. Kind Regards Michelle Lomax Deputy Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Sarah Thompson - Posted on 08 February 2024
All staff members went above and beyond to help me from me first picking up the phone to make the appointment to finding a time suitable and being kind and professional throughout the whole process. They were empathetic and supportive and informative…. I couldn’t have asked for any more
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Sarah Thank you for your positive and generous feedback, this means a lot to the clinicians and admin team here at Harambee Surgery. We are so pleased that you found your Surgery visit a positive one, and that we were kind, empathetic and professional. This means alot to us. I will pass on your recent review to our clinicians and practice staff. Once again Thank you from Harambee Surgery Kind Regards Michelle Lomax Deputy Practice Manager. Harambee Surgery
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
Yearly diabetic check up. Friendly,professional. They Make me feel confident,that I would be listened to even though speech is quite difficult for me.
Visited February 2024
Review titled Harambee Surgery
Replied on 29 February 2024
Dear Anonymous Please may I first of all thank you for your time in seeding in your feedback. May I say that you wonderful comments will be passed on to our admin staff and our nursing team. May again thank you for your feedback. May I also say if you need anything at all please call the surgery, we are always here to help. Many thanks Paul Slater Practice Manager
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Review titled Caring and professional
Rated 5 stars out of 5
by Louise Dyson - Posted on 16 February 2024
As usual, all the staff made me feel welcome and comfortable. The Doctor listened to me and offered advice and care. The reception staff helpful around my review appointment. As usual top notch care.
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Louise Thank you for your recent positive and five star review of Harambee Surgery. I am so pleased you were made to feel welcome and comfortable here at Harambee . This means so much to our Gps and admin team. I will kindly pass on your positive feedback to our team, im sure they will be delighted Kind Regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
All good. Easy to make appointment. Short waiting time. Helpful receptionists and dispensary staff
Visited February 2024
Review titled Harambee Surgery
Replied on 04 March 2024
Dear Patient Thank you for your feedback, we are so pleased we can offer you a 5* Health Service here at Harambee. I would also like to thank you for your comments on our reception team and dispensary, i will feedback to our team, on your behalf. Kind Regards Michelle Lomax
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Review titled Thorough appointment
Rated 5 stars out of 5
by Eileen Edmondson - Posted on 01 February 2024
My appointment was dealt witb quicky and was verh efficient. A very thorough examination and appropriate referrals.
Visited January 2024
Review titled Harambee Surgery
Replied on 07 February 2024
Dear Ms Edmondson Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Paul Slater Practice Manager
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Review titled Brilliant and friendly service
Rated 5 stars out of 5
by Christina Hadfield - Posted on 05 January 2024
I telephoned in the morning and saw my GP the same day who was brilliant I can not fault the practice or the Doctor
Visited January 2024
Review titled Harambee Surgery
Replied on 18 January 2024
Dear Mr Hadfield Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Paul Slater Practice Manager