Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Harambee Surgery.
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2024
I e-mailed the surgery with concerns about current medication I am taking. The response was very prompt and I had a telephone consultation with the Advanced Nurse Practitioner. I was very impressed with the consultation as my concerns were listened to and I was not made to feel that I was being silly with the questions I needed answering. My queries need referring to a hospital consultant which is what I hoped for. Very pleased with the service I received.
Visited January 2024
Review titled Harambee Surgery
Replied on 20 February 2024
Dear Anonymous First can I thank you for taking the time to respond to the review. I would also like to thank you for your feedback that will be passed on to our advanced nurse practitioner. I am so please to hear of the outcome that you got and that it was what you wanted from our practice. Again thank you. We are always here to help with anything you need. Many thanks Paul Slater Practice Manager
-
Review titled Very good service
Rated 5 stars out of 5
by Andrew Phillip - Posted on 19 January 2024
The system works well do not change it. Do not try and go high tech don’t change what is working the existing service is at odds with most reports of go service
Visited January 2024
Review titled Harambee Surgery
Replied on 22 January 2024
Dear Andrew Phillip Thank you so much for taking the time to write your review. It is very much appreciated. It is fantastic to hear that your happy with the efficient service provided by our practice. In terms of going high tech, all GP practices are guided by NHS England and its use of digital technology, they put plans in place to develop IT functionality in GP practices and it does so in response to the evolving needs of patients. We will always do our best to inform patients of any changes in practice. We have a patient participation group at the practice and are always looking for new members to join, if this is of interest at all or your interested in finding out more information, please could you ring 01282868482 and ask to speak to Michelle, Reception Supervisor or email harambee.surgery@nhs.net. Thank you Mr Paul Slater Practice Manage I will ensure your comments are passed onto the whole team. Thank you Mr Paul Slater Practice Manager
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Julia Athersmith - Posted on 14 January 2024
What a wonderful practice. Everyone who I spoke to was kind, helpful and professional. Rapid response to phone calls and excellent service all round.
Visited January 2024
Review titled Harambee Surgery
Replied on 18 January 2024
Dear Mrs Athersmith Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Paul Slater Practice Manager
-
Review titled Really helpfull practice
Rated 5 stars out of 5
by Phil Harrison - Posted on 03 January 2024
This practice is really helpfull and they can't do enough for you they are really caring and would recommend to anyone Thank-you very much...
Visited January 2024
Review titled Harambee Surgery
Replied on 04 January 2024
Dear Mr Harrison Many thanks for your feedback. Your feedback will be passed on to all staff so that we can keep this helpful and caring culture going with in the practice. Again thank you. Paul Slater Practice Manager Harambee Surgery
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
Very helpful and accommodating. Staff are very professional and approachable. The staff always appear to go the extra mile to ensure that patients needs are met with least inconveniences.
Visited January 2024
Review titled Harambee Surgery
Replied on 22 January 2024
Dear Patient Thank you so much for taking the time to write your review. It is very much appreciated. It is fantastic to hear that your happy with the efficient service provided by our practice. I will ensure your comments are passed onto the clinical team. Thank you Mr Paul Slater Practice Manager
-
Review titled Local friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
Got appointment same day as phoning, saw doctor, got examined and left with prescription for medication. All you need from a doctors practice.
Visited January 2024
Review titled Harambee Surgery
Replied on 07 February 2024
Dear Patient Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Mr Paul Slater Practice Manager
-
Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2024
All staff are very friendly and supportive. I was very pleased with the consultation. GP was listening to my issues and was very caring.
Visited January 2024
Review titled Harambee Surgery
Replied on 01 February 2024
Dear Patient Thank you so much for taking the time to write your review. I will ensure I feed this back to the team. Thank you Mr Paul Slater Practice Manager
-
Review titled Great service
Rated 5 stars out of 5
by Barbara - Posted on 10 December 2023
Visited for a face to face following blood tests. The doctor is a fantastic doctor who cares about his patients. The nurse is always lovely and helpful and the reception staff always seem busy. Thanks for all your understanding and help
Visited December 2023
Review titled Harambee Surgery
Replied on 13 December 2023
Dear Barbara Thank you so much for taking the time to write your review. Its very much appreciated. I will ensure your comments are passed onto the whole team. Thank you Mr Paul Slater Practice Manager
-
Review titled Harambee
Rated 4 stars out of 5
by robert copeland - Posted on 18 December 2023
While the doctors and nurses are very good it has become virtually impossible to seee a doctor at the surgery since covid in my experience. Last time I wanted to see the doctor I had to wait over three weeks for a telephone appointment and still haven't seen a gp. The nurse who I saw only took half the bloods that were required meaning I had to return a week later losing more time off work
Visited December 2023
Review titled Harambee Surgery
Replied on 02 January 2024
Dear Robert I'm so sorry to learn that our service wasn't up to our usual standard. If possible I would really like to discuss this further. Please could you ring 01282868482 and ask to speak to Michelle, Reception Supervisor or email harambee.surgery@nhs.net. Thank you Mr Paul Slater Practice Manager
-
Review titled Fabulous practice
Rated 5 stars out of 5
by Vivien Price - Posted on 19 January 2024
This practice is the best. All staff very considerate. Can always get an appointment when necessary. Excellent service
Visited December 2023
Review titled Harambee Surgery
Replied on 22 January 2024
Dear Patient Thank you so much for taking the time to write your review. It is very much appreciated. It is fantastic to hear that your happy with the efficient service provided by our practice. I will ensure your comments are passed onto the clinical team. Thank you Mr Paul Slater Practice Manager