Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2024
Exceptional empathy, listened and made me feel at ease during my appointment with Nurse Practitioner. Didn't have very long to wait.
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Hi Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Thank you Paul Slater Practice Manager Harambee Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Michael Frost - Posted on 21 October 2024
Had my flu jab, very prompt and efficient. Was seen early. No complaints. Feel like it’s a very homely practice, small but good.
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Michael Frost Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery
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Review titled Good, friendly practice
Rated 5 stars out of 5
by Jonathan Sturgess - Posted on 11 October 2024
Booking an appointment is easy and the reception staff are always helpful and friendly. I was seen on time by the nurse who was friendly and knowledgable. I am always consulted about the treatment options available and involved in making decisions about my care. GP services as they should be!
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Jonathan Sturgess Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery
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Review titled Doctors appointment
Rated 5 stars out of 5
by Maxine Bancroft - Posted on 05 October 2024
I came to see Dr which I wasn’t sure I wanted to see him, first few minutes of the appointment I nearly walked out , but then after him explaining things he was really good and was really good at what he did , i would definitely go and see him again.
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Maxine Bancroft Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery
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Review titled Not acceptable
Rated 3 stars out of 5
by Baz - Posted on 12 October 2024
I turned up to my appointment to be told the doctor is running behind and my wait could be 30 minutes or more. I had to cancel my appointment as I had childcare responsibilities and couldn’t wait that long. So my illness continues and I have to wait for another 10 days before I can have another appointment.
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Baz Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. If you would like to contact the surgery to speak to the practice manager to discuss any of the details you have raised, so we can investigate this for you, please feel free to do so. Many thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
Well mannered and a joy to be there. Doctor was professional in his duty and also very understanding
Visited September 2024
Review titled Harambee Surgery
Replied on 27 September 2024
Dear Patient Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Assistant Practice Manager Harambee Surgery
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Review titled Great experience
Rated 5 stars out of 5
by Susan - Posted on 24 September 2024
I found all the staff very helpful. The doctor was very thorough. And explained everything to me. Asked me my opinion on some matters .
Visited September 2024
Review titled Harambee Surgery
Replied on 27 September 2024
Dear Susan Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Assistant Practice Manager Harambee Surgery
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Review titled No contact
Rated 3 stars out of 5
by John - Posted on 15 September 2024
My telephone appointment was on the 13th Sept 2024 at 10.20am. It is now 10.30 on the 15th and I'm still waiting for it. Is this classed as acceptable?
Visited September 2024
Review titled Harambee Surgery
Replied on 16 September 2024
Dear John Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please would you kindly contact Michelle Lomax at the Surgery so I can help resolve this matter for you. Kind Regards Michelle Lomax Deputy Practice Manager Harambee Surgery Trawden
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 28 September 2024
Was seen on time and treatment was good All was done quickly and proffetionly Can’t add anymore to that
Visited September 2024
Review titled Harambee Surgery
Replied on 03 October 2024
Hi Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Gullfoss - Posted on 06 September 2024
I had an appointment time within a couple of days. My doctor was professional, approachable and thorough.
Visited September 2024
Review titled Harambee Surgery
Replied on 10 September 2024
Dear Gullfoss Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Supervisor Deputy Practice Manager Harambee Surgery