Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Harambee Surgery.
Reviews
-
Review titled Staff fabulous
Rated 3 stars out of 5
by Anonymous - Posted on 01 November 2024
Waited 45 minutes with a small child to be told there was no doctor coming. The alternative was to try a pharmacist.
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Dear Anonymous We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we assure you of our continued service to you at all times. If you would like to contact me at the surgery to discuss this matter please don't hesitate to call. Many thanks Paul Slater Harambee Surgery
-
Review titled Good practice
Rated 5 stars out of 5
by Deborah - Posted on 01 November 2024
From the all the receptionists on the phone or face to face, all were friendly, efficient and helpful. The nurse was kind, informative and friendly. All a perfect combination for a small surgery. Thanks all
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Hi Deborah Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Thank you Paul Slater Practice Manager Harambee Surgery
-
Review titled My Practice
Rated 5 stars out of 5
by Peter Catlow - Posted on 12 October 2024
I had my flu jab last Wednesday which was quick and painless delivered by a friendly nurse and bang on time
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Peter Catlow Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery
-
Review titled Considerate doctor
Rated 4 stars out of 5
by C Winstanley - Posted on 06 October 2024
Visited the Practice and saw a Locum doctor. Considerate and explained everything really well. Gave me reassurance, which was appreciated.
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear C Winstanley Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery
-
Review titled Recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
My visit was wholly positive from registration at reception to collection from the waiting room by the doctor to the consultation itself. Afterwards I felt able to have a brief conversation with the nurse about recent inoculation as her door was open and she had no one with her.
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Hi Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Thank you Paul Slater Practice Manager Harambee Surgery
-
Review titled Great practice
Rated 5 stars out of 5
by Pauline Bowen - Posted on 30 October 2024
The practice is very welcoming and friendly. The nurse who I visited was very helpful and made me feel comfortable.
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Hi Pauline Bowen Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Thank you Paul Slater Practice Manager Harambee Surgery
-
Review titled Friendly and efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Got a same day appointment, saw a friendly and pleasant locum doctor,who was very thorough. The appointment was not rushed and I felt reassured.
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Hi Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Thank you Paul Slater Practice Manager Harambee Surgery
-
Review titled Excellent service
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
Went for my flu and pneumonia went in on time, nurse was pleasant helpfull and back out within 5 mins. Answered all my questions. In all it was an overall success visit for me.
Visited October 2024
Review titled Harambee Surgery
Replied on 04 November 2024
Hi Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Many thanks Paul Slater Practice Manager Harambee Surgery
-
Review titled Lovely practice
Rated 5 stars out of 5
by Vivien Price - Posted on 13 October 2024
Had to wait a while for my appointment as doctor was running late. But other than that excellent service
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Vivien Price Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery
-
Review titled Great Practice
Rated 5 stars out of 5
by Mrs Sharon Aston - Posted on 04 October 2024
I was seen promptly & given the help I needed for my complaint, reception staff very helpful in booking further appointments Couldn't ask for more
Visited October 2024
Review titled Harambee Surgery
Replied on 21 October 2024
Dear Sharon Aston Thank you for your recent positive review on NHS choices. I will share with the wider team. Kind regards Paul Slater Practice Manager Harambee Surgery