Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled See very quickly
Rated 5 stars out of 5
by Andy - Posted on 25 June 2024
Had an issue with post nasal drip which was quickly identified. I rung up at 12 30 and saw a GP 4 hours later very good service
Visited June 2024
Review titled Harambee Surgery
Replied on 27 June 2024
Dear And Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Great Service
Rated 5 stars out of 5
by Peter A Cimowiec - Posted on 04 June 2024
From booking my appointment to attending my experience was very positive. The nurse listened to me during my appointment and repeated my conversation with her so she understood what I was saying, which gave me confidence in her appraisal.
Visited June 2024
Review titled Harambee Surgery
Replied on 04 June 2024
Dear Peter, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2024
I was able to get an appointment with no problem friendly staff the doctor was very thorough and efficient felt like I was being really cared for
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Anonymous Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Samantha hollinshead - Posted on 05 June 2024
Came to see Dr khan 4/6/24 absolutely amazing very thorough. Got me all the help I needed no bad word to say about this doctor always goes above and beyond thank you Dr khan
Visited June 2024
Review titled Harambee Surgery
Replied on 06 June 2024
Dear Samantha, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Wonderful caring practice
Rated 5 stars out of 5
by Miriam - Posted on 18 June 2024
I honestly feel cared about by everyone at this surgery. From the receptionist who makes my appointment, the practice nurses and the Drs. There’s even a physiotherapist! Harambee have cared for me, my daughters and up until recently, my granddaughter. Feels very family run, and the GP/nurse comes out and asks for you by name- no looking at an electronic display. And getting an appointment is easy, I’ve called at different times of the day, and they can still fit me in within a few days. Reminders for health checks are sent when needed. I can’t ever imagine not being a patient at Harambee, and would strongly recommend it.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Miriam Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Miriam - Posted on 28 June 2024
Another yearly check up done, reminder from the practice and once again got an early morning appointment that didn’t affect my work day. The nurse did not make me feel rushed and was very thorough. As ever, friendly, respectful, yet professional staff, from the receptionist and the nurse.
Visited June 2024
Review titled Harambee Surgery
Replied on 01 July 2024
Dear Miriam Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2024
I felt during my consultation with the doctor that all my concerns and worries were listened too. Everything was explained to me in a manner that I could totally understand and felt comfortable with. My medication was explained thoroughly and comprehensively along with the reasoning why the medication was the best choice for me. Even though the surgery was extremely busy at my time of attendance, I felt that I received a thoughly professional and personal service.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Anonymous Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
All areas from the receptionists, physio and médicale, provided excellent care. All very efficient in getting my requirements expedited.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Anonymous Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
Got an appointment for the next day. The Doctor was lovely, explained everything & was very thorough, I felt comfortable and was able to talk to him with confidence
Visited June 2024
Review titled Harambee Surgery
Replied on 09 August 2024
Dear Patient Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Good receptionists, largely poor doctors
Rated 3 stars out of 5
by Meg - Posted on 08 June 2024
The receptionist was amazing when I explained my struggles about recurring UTIs. However, when it came to having a Dr review, they were largely unhelpful, dismissive, and demeaning. The first doctor told me before I continue to have antibiotic treatment, I must get tested for an STI, which makes no sense. I had no symptoms and the clinic refused to test me because of this. The second doctor told me to wash myself properly and to wipe front to back. Which is common sense and I’d imagine most women know this by age 4. The practice had not been testing my urine for the past 3 times id sent it in, which led to the doctor refusing to progress treatment or investigation into the three UTIs I have a month because they had no record of a positive result. It seems the receptionists have more knowledge when it comes to UTIs and female reproductive health, and in the future I’ll be insisting on a female doctor because I don’t need to be dismissed and have my own anatomy mansplained to me by a male doctor.
Visited June 2024
Review titled Harambee Surgery
Replied on 10 June 2024
Dear Meg Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please contact the Practice Manager Paul Slater or his Deputy to discuss further. Kind Regards Michelle Lomax Deputy Practice Manager Harambee Surgery