Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Anonymous - Posted on 15 June 2024
I felt during my consultation with the doctor that all my concerns and worries were listened too. Everything was explained to me in a manner that I could totally understand and felt comfortable with. My medication was explained thoroughly and comprehensively along with the reasoning why the medication was the best choice for me. Even though the surgery was extremely busy at my time of attendance, I felt that I received a thoughly professional and personal service.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Anonymous Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2024
All areas from the receptionists, physio and médicale, provided excellent care. All very efficient in getting my requirements expedited.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Anonymous Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
Got an appointment for the next day. The Doctor was lovely, explained everything & was very thorough, I felt comfortable and was able to talk to him with confidence
Visited June 2024
Review titled Harambee Surgery
Replied on 09 August 2024
Dear Patient Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Good receptionists, largely poor doctors
Rated 3 stars out of 5
by Meg - Posted on 08 June 2024
The receptionist was amazing when I explained my struggles about recurring UTIs. However, when it came to having a Dr review, they were largely unhelpful, dismissive, and demeaning. The first doctor told me before I continue to have antibiotic treatment, I must get tested for an STI, which makes no sense. I had no symptoms and the clinic refused to test me because of this. The second doctor told me to wash myself properly and to wipe front to back. Which is common sense and I’d imagine most women know this by age 4. The practice had not been testing my urine for the past 3 times id sent it in, which led to the doctor refusing to progress treatment or investigation into the three UTIs I have a month because they had no record of a positive result. It seems the receptionists have more knowledge when it comes to UTIs and female reproductive health, and in the future I’ll be insisting on a female doctor because I don’t need to be dismissed and have my own anatomy mansplained to me by a male doctor.
Visited June 2024
Review titled Harambee Surgery
Replied on 10 June 2024
Dear Meg Many thanks for your feedback. We are sorry that your recent experience has not been a positive one. Please contact the Practice Manager Paul Slater or his Deputy to discuss further. Kind Regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Quick appt
Rated 5 stars out of 5
by Tracy Wilkinson - Posted on 14 June 2024
Completed online form, received text to contact practice, contacted in morning, was seen same day and given a prescription,
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Tracy Wilkinson Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Very satisfied
Rated 5 stars out of 5
by Michael Hartley - Posted on 19 June 2024
The nurse practitioner who saw me was extremely professional and thorough. I felt very confident in her abilities.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Hartley Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Responsive and helpful practice
Rated 5 stars out of 5
by Helen - Posted on 12 June 2024
Easy to book. Good consultation. Friendly and helpful staff. This is a great local service for Trawden residents . I was seen on time and communication was good
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Helen Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager
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Review titled Excellent practice 👌
Rated 5 stars out of 5
by Denise - Posted on 04 June 2024
Doctors and staff very helpful with any issues. The Doctor was extremely easy to talk to and ask questions. I would recommend this surgery.
Visited June 2024
Review titled Harambee Surgery
Replied on 06 June 2024
Dear Denise, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled excellent support from doctor
Rated 5 stars out of 5
by Andrew Dewhurst - Posted on 28 June 2024
quick appointment personalized consultation health awareness course booked mri scan booked mst referral made Next meeting schedules Medications improved Fantastic service all within days and weeks
Visited June 2024
Review titled Harambee Surgery
Replied on 01 July 2024
Dear Andrew Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Michelle Lomax Deputy Practice Manager Harambee Surgery
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2024
I got a very quick appointment even though I said it wasn’t particularly urgent. I went into my appointment on time and the doctor was thorough, gave great advice and booked me in there and then for a future procedure.
Visited June 2024
Review titled Harambee Surgery
Replied on 24 June 2024
Dear Anonymous Thank you for your recent positive review on NHS choices. I will share with the wider team. Your feedback to the surgery is very much apricated and helps us delivery a better service for our patients. If you need to contact the surgery for anything we are always here. Many thanks Paul Slater Practice Manager