Harden Blakenall
Blakenhall Village Centre, Thames Road, Walsall, West Midlands, WS3 1LZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great care and practice
Rated 5 stars out of 5
by Rebecca Dolman - Posted on 14 November 2022
After struggling for an appointment due to my job commitments when I saw the practice nurse for a pill check I was treated excellently and then also referred for an appointment for another problem I was facing. I attended the practice for said problem after nurse booked me an appointment and was given outstanding treatment and now after weeks of problems I have been sorted and treated and honestly I am very grateful for the advanced nurse and practise nurse I saw. Excellent service honestly. Thank you!
Visited November 2022
Review titled Harden Blakenall
Replied on 06 December 2022
Dear Rebecca Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Very professional and kind nurse
Rated 5 stars out of 5
by Mr Davis - Posted on 18 November 2022
The nurse who treated my mom's leg cut was very nice, kind and professional and gave good advice. My mom and I both commented how kind she was
Visited November 2022
Review titled Harden Blakenall
Replied on 06 December 2022
Dear Mr Davis Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
I am very pleased with the way I have been looked after by all the members of this practice who I have seen and through there help I am now getting my procedure next week what I have been waiting months for
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Amazing HCA support
Rated 5 stars out of 5
by David C - Posted on 17 October 2022
Had treatment for my leg scars following cellulitis. The HCA gave great advice and support and made me feel confident in managing my condition. Despite being seen by 4 doctors and 5 nurses at various times during suffering with cellulitis, the HCA made me feel I was being listened to better, getting better clinical support and could trust in her obvious competence.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear David Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Excellent care
Rated 5 stars out of 5
by Satisfied. - Posted on 13 October 2022
I have had several dealings with the surgery over the previous 2 week, each time I have been treated with respect, dignity and have been fully cared for. A telephone consultation has been followed up with a face to face appointment where required and all calls have been returned when promised. The admin team have also gone over and above to help.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Amazing doctor!
Rated 5 stars out of 5
by Ceri Rowlands - Posted on 14 October 2022
Finally got to the bottom of my child’s health, low folic acid so I am extremely grateful and happy that the doctor sent for bloods and now prescribing medication. Thank you
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Ceri Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Excellent service !
Rated 5 stars out of 5
by Paul Robinson - Posted on 22 October 2022
I attended a surgery appointment today and was delighted at the service I received ! The doctor was understanding and listened to what I had to say. The doctor was very polite and explained the possible options I could take. I introduced another small worry i had regarding a mole. The reaction was superb and I am happy to say the options were once again perfect. It’s good to get theses types of service when the NHS is under so much pressure.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Paul Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Great Practice
Rated 5 stars out of 5
by Ms Susan Brookhouse - Posted on 29 September 2022
Phoned today for a face to face consultation and was offered one for 2pm. Saw a doctor and was prescribed steroids and antibiotics and was told if no better in 2 weeks to go back.
Visited September 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Susan We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Patient Experience Team
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Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2022
I normally get the same lady when I call up and she’s brilliant always very polite and very helpful I do see the same 2 doctors and there brilliant I had a stand in doctor last phone consultation and he was also brilliant and was very helpful all the nurses are lovey my experience with this gp practice is amazing I can’t fault the doctors and nurses there doing a brilliant job Thankyou for looking after me
Visited September 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Awful- not fit for purpose
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2022
Once again unable to get a telephone apt instructed to do e consult. Message received doctor will be in contact by 18:30 21/09/2022. Low and behold no telephone, email or text. Still awaiting a call. Currently on hold to surgery and over 30 in the queue.
Visited September 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you for taking the time to leave a review. I am sorry that you are not happy with the service you have received. I would be happy to discuss your concerns with you. You can contact me using the following link https://www.modalitypartnership.nhs.uk/contact Kind regards Patient Experience Officer