Havenshealth
Anchor Healthcare Centre, Meridian Way, Peacehaven, East Sussex, BN10 8NFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 09 September 2023
I just wanted to give some feedback. We’ve been patients with you for over 15 years and always fed back on both positive and negative experiences. I’ve had to contact the surgery a few times recently, both for myself and my daughter. The reception staff have been so helpful and kind. They have all been so lovely, especially one person but this process doesn’t even let me put an initial. Also, we’ve seen a couple of the new doctors, and they have been so kind and helpful too. I expect the job is incredibly stressful at times so I wanted to say a big thank
Visited September 2023
Review titled Havenshealth
Replied on 12 September 2023
Dear Patient, Thank you so much for taking the time to post your feedback on our services. As a surgery, we very much appreciate all feedback received from patients and we ensure that the relevant team members are aware - we have passed your feedback on to the whole team as this is so encouraging. We continue to work hard to improve our services for our patient population and very much appreciate your support. With many thanks again Kind Regards Sarah Liron - Managing Partner
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Review titled Much Improved
Rated 5 stars out of 5
by Mrs Lindsey Perryman - Posted on 06 June 2023
Wanted to share a positive post about Havens Health. Rang this morning and yes I did have to wait a while until answered but when it was answered the person who answered was polite and helpful. My query couldn't be dealt with over the so popped up there where the same person dealt very efficiently with my query. We were initially told that there were no appointments until Thurs but when we got there we were offered help from an online paramedic 👍👍. Whilst there thought I'd see about a couple of other things I'd been putting off and again another positive and all was dealt with amazingly compared to recent times. Seems all is heading in the right direction. If you've had not so good experiences in the past give them another chance, definitely improved recently 👌
Visited June 2023
Review titled Havenshealth
Replied on 12 September 2023
Dear Lindsey, Thank you so much for taking the time to post your feedback on your recent experience of our services. As a surgery, we very much appreciate all feedback received from patients and we ensure that the relevant team members are aware - we have shared your feedback with the staff team. We continue to work hard to improve our services for our patient population and very much appreciate your support. With many thanks again Kind Regards Sarah Liron - Managing Partner
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Review titled Brilliant Service
Rated 5 stars out of 5
by H Morley - Posted on 28 March 2023
Consultation with Advanced Nurse Practitioner this morning, who was kind, compassionate and professional. I really felt that I was listened to and my problem was understood. Gentle and proficient physical examination and really helpful suggestions made. Overall - yet again - an excellent service from all staff at Havens Health. Thank you.
Visited March 2023
Review titled Havenshealth
Replied on 12 September 2023
Dear Patient, Thank you so much for taking the time to post your feedback on our services. As a surgery, we very much appreciate all feedback received from patients and we ensure that the relevant team members are aware - we have passed your feedback on to the Nurse Practitioner concerned. We continue to work hard to improve our services for our patient population and appreciate your support. With many thanks again Kind Regards Sarah Liron - Managing Partner
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Review titled Can’t Fault
Rated 5 stars out of 5
by DA - Posted on 20 March 2023
I’m so impressed that the GP I seen on Friday called today to check on my symptoms, as she was thinking about it over the weekend.. I don’t visit the Drs often but unfortunately I’ve had to book 2 appointments in the last 4 months and I can honestly say that on both occasions the experiences I’ve had with this surgery has been fantastic, every member of staff here from the reception team to the medical staff have been friendly polite efficient and very caring.
Visited March 2023
Review titled Havenshealth
Replied on 12 September 2023
Dear Patient, Thank you so much for taking the time to post your feedback on our services. As a surgery, we very much appreciate all feedback received from patients and we ensure that the relevant team members are aware - we have passed your feedback on to the GP Team. We continue to work hard to improve our services for our patient population and very much appreciate your support. With many thanks again Kind Regards Sarah Liron - Managing Partner
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Review titled Amazing help from Reports and Clinical Support Team
Rated 5 stars out of 5
by Helen Morley - Posted on 23 February 2023
Really helpful staff at Havens Health Reports and Clinical Support Team, assisting me in getting a medical form signed by the GP. Very professional and kind on the phone, listened and understood my questions and gave 'above and beyond' assistance.
Visited February 2023
Review titled Havenshealth
Replied on 12 September 2023
Dear Helen, Thank you so much for taking the time to post your feedback on our services. As a surgery, we very much appreciate all feedback received from patients and we ensure that the relevant team members are aware when we receive such comments on their team. With many thanks again Kind Regards Sarah Liron - Managing Partner