Highcroft Surgery
High Street, Arnold, Nottingham, Nottinghamshire, NG5 7BQContact details and opening times
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Reviews
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Review titled Good telephone system
Rated 4 stars out of 5
by Anonymous - Posted on 25 November 2022
I was previously unhappy with the phone system as the calls get dropping. I reported this to the operation manager who very efficiently contacted their phone provider with me sitting in her room. The phone provider immediately tracked this call and reported that the call was dropped at my end, may be due to poor mobile signal. I tried using my daughter mobile who is on a different network and each time I called, it went through promptly. I was very impressed. The welcome phone message is also very precise and directs to the various menu options to choose from. Keep it up !
Visited October 2022
Review titled Highcroft Surgery
Replied on 19 March 2024
Dear Patient, Thank you so much for your positive review. We are always grateful for patient feedback and appreciate the time you have taken to provide this. Kind regards Lorraine Smith Operations Manager