Hill Brow Surgery Pms Practice
Hill Brow Surgery, Longcroft, Mapplewell, Barnsley, South Yorkshire, S75 6FHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous care provided
Rated 5 stars out of 5
by Gary Barker - Posted on 25 November 2024
I would like to thank my doctor for the fabulous care, support and guidance she provided during my recent illness, without this level of support my recovery would be much longer. My doctor was compassionate and listened patiently throughout the treatment period.
Visited November 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Great Review
Rated 5 stars out of 5
by Nathan - Posted on 04 December 2024
The practice reviewed my case (diabetes) remotely, discussed with me and put me forward to the diabetes path to remission. It’s been excellent - over 2 and a half stone lost in 4 weeks, and blood glucose way down, to the point where the diabetes medication is now being stopped. Easy quick chats with the GP, sorting it all out, really couldn’t be any better, really very good.
Visited November 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Recent telephone appointment
Rated 5 stars out of 5
by John Hirst - Posted on 16 July 2024
The doctor was very thorough in the telephone conversation she explained everything in great detail and answered all of my questions She spent time explaining things and was not in a rush even though I know the practise are extremely busy Truly professional and easy to talk to I will
Visited July 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Grace Armitage - Posted on 30 May 2024
Every time I have visited the practice, I have always received great care. During my visit today, I felt heard, listened to and given the time required to talk through my symptoms without being rushed. It was clear my GP had taken the time to prepare for my appointment and kept me up to date with the latest guidance around my requirements. I was also provided advice and information to look at in my own time.
Visited May 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Impossible To Contact
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2024
You can no longer get through by phone. Airmid no longer allows you to book appointments or message. I tried to call over a 2 week period at different times of the day to arrange an appointment, with no luck. Eventually I had to drive to the surgery to book an appointment. Everyone was complaining about exactly the same as me.6 weeks waiting time What would happen if I was really ill, couldn't drive? as I have no family to take me. This is not the first time this has happened, I once called over 400 times, in one day, constantly, and still didn't get through. I ended up in hospital via ambulance with pneumonia. I would say its a joke but its not funny.Disgraceful
Visited April 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Terrible process
Rated 1 star out of 5
by Anonymous - Posted on 18 March 2024
On hold after 87 attempted phone calls - callback service refused but system forced callback eventually - later i received callback with automated response and was then put on hold for further 60 mins plus - my partner drove to the clinic to attempt to speak to reception and joined the queue - after queuing, reception informed me they couldn't book appointments and provided a website to do this online - i went online and was unable to request an appointment as the system was full for day.
Visited March 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Easy to get an appointment
Rated 5 stars out of 5
by Matthew - Posted on 20 March 2024
Surgeries are getting a lot of stick lately about how difficult it is to get an appointment. This process was really straightforward and didn’t require a single phone call. I got a text inviting me to book an appointment within 20 minutes of filling in the online form, and there was plenty of availability to choose from within the next 7 days. Highly recommend this process rather than sitting on the phone for 2 hours like other places.
Visited March 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Much needed help
Rated 5 stars out of 5
by Kath - Posted on 22 March 2024
Was referred to health and wellbeing coaching service for help to improve my health after being diagnosed with diabetes , both HbAIC and weight have improved greatly
Visited March 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Can’t make contact
Rated 1 star out of 5
by Anonymous - Posted on 11 March 2024
Second time today I have been on hold for over an hour. This last time, 15th in queue, taken over an hour to get to no3 and then nothing. I’m chasing up MRI scan I had five weeks ago having had no contact from NHS since
Visited March 2024
Hill Brow Surgery Pms Practice has not yet replied.
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Review titled Cannot contact practice
Rated 1 star out of 5
by Anonymous - Posted on 02 February 2024
Because I could not use my new inhaler I needed to request a repeat prescription of my previous one. I was told that I had to have an appointment with nurse so she could agree to this. Rang the surgery this morning after 45 mins was told 4th in line, then cut off! Rang again this afternoon after nearly 2 hrs was told 4th in line, 25 mins later I rang off as mobile nearly dead!! I need my inhaler now what do I do????
Visited February 2024
Review titled Hill Brow Surgery Pms Practice
Replied on 26 February 2024
Dear Patient, the most effective method of contact is to visit our website at www.hillbrowpartnership.co.uk, and click the contact us green button, this will enable you to make your request at your convenience without any need to call the surgery, and your request will be sent directly to the clinical team who can resolve your enquiry.