Hiyos
The Blenheim Centre, Prince Regent Road, Hounslow, Middlesex, TW3 1NLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Hiyos
Rated 4 stars out of 5
by Akhila Raj Praseeth - Posted on 04 March 2024
Good Doctor, he was fully understood the concern. requested the appointment for the scanning and waiting for the dat.
Visited March 2024
Review titled Hiyos
Replied on 25 March 2024
Dear Akhila, many thanks for your feedback. We're happy to hear you had a good experience with the doctor. We have worked hard to improve our efficiency and empathy, so it's good to hear it's being noticed. We hope you continue to have positive experiences with us. Take care From your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Love it
Rated 5 stars out of 5
by Kristina - Posted on 26 February 2024
I had no idea the GP can be this good. It’s modern and quick, I can always schedule an appointment within a couple of days. I recommended it to my husband as well and he was thoroughly impressed too! Thank you for all your hard work.
Visited February 2024
Review titled Hiyos
Replied on 28 February 2024
Dear Kristina, thank you so much, what a lovely review to read. We've been working hard over recent years to ensure that our practice keeps up with the times. We need to be quick, efficient and available for patients to get the help they need when and where they need it! We will continue working on our services to improve them and in the meantime we hope you and your husband will enjoy being patients with Hiyos. Many thanks, from your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Uncaring
Rated 1 star out of 5
by TJW - Posted on 23 February 2024
Mental health issue told to call between 8.00 and 10.00 Friday for an appointment. Called and received appointment for the same day then given a locum who advised he can't deal with it and would need to see a resident doctor and come back on Monday. Then advised to call back again on Monday but told to call again between 08.00 and 10.00 for another appointment. Absolutely shocking behaviour it seems they just don't care.
Visited February 2024
Review titled Hiyos
Replied on 25 March 2024
Dear TJW, We're very sorry to hear you had this experience and that you feel uncared for. That's the opposite of what we aim to do, so we would like to look further into this for you. If you would like us to do that, please email us more detail at manager.hiyos@nhs.net. Many thanks and take care Your Hiyos team.
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Review titled Very Caring GP practice
Rated 5 stars out of 5
by PKG - Posted on 05 February 2024
Doctor was very professional and explained us very in detail about her findings of my daughter. She has communicated very well with my daughter and the parents. She has given us the time to ask any concerns that we may have. Overall great professional and caring doctor.
Visited February 2024
Review titled Hiyos
Replied on 28 February 2024
Dear PKG, Many thanks for leaving us your feedback. We're so pleased you feel you and your daughter were treated well by the GP. We feel it's so important that our staff take the time to understand our patients' concerns properly, so they can give the advice that's best for them. So it's great to hear that you had a good experience. We hope you and your daughter stay well and look forward to having more good experiences with us! Many thanks, from your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Today I have great practice
Rated 3 stars out of 5
by Anonymous - Posted on 06 February 2024
I liked that despite the fact that calls about test results are only from 12:00 to 13:00, but the nurse called back after 15:40 because I needed an interpreter. And I urgently needed to discuss my test results. Everything was asked in detail, advice was given. Thank you for your work!
Visited January 2024
Review titled Hiyos
Replied on 28 February 2024
Thank you so much for your feedback, we really appreciate it. We're pleased that you got the help you needed to discuss your test results. We appreciate that sometimes it's not convenient to call between 12 and 1pm, and we will pass that feedback on to our team. We regularly hold practice meetings to discuss improvements and innovations that can be made. In the meantime we hope you continue to enjoy being our patient! Many thanks, your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
Very caring, friendly & helpful. They went above and beyond to diagnose the issues and help me achieve better health. Much appreciated.
Visited January 2024
Review titled Hiyos
Replied on 27 February 2024
This is so nice to hear! We are constantly working on finding ways to improve our services for our patients, and to offer new services, and new ways of connecting. We hope that you'll continue to enjoy being our patient. Many thanks, from your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Disappointed
Rated 1 star out of 5
by Anonymous - Posted on 23 April 2024
I had issue since last 4 month but GP keep on giving medication without proper checkup which not helping me at all. Very disappointed service
Visited January 2024
Review titled Hiyos
Replied on 31 May 2024
Dear Patient We're sorry to hear you have had a bad experience with us. We would like to be able to investigate this properly - so please do feel free to email us at manager.hiyos@nhs.net with your details, and details of your experience. Many thanks From your Hiyos team
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 12 January 2024
Yesterday l requested a repeat prescription for all my maintenance medications. This was sent to my designated pharmacy within hours, and today l picked them up. I am very grateful
Visited January 2024
Review titled Hiyos
Replied on 27 February 2024
Thank you for your review. Brilliant that you got your prescription so quickly - we know how important it is for our lovely patients to be able to have quick access to the medication they need, and so we've been working hard to streamline our prescription service. We hope you'll continue to have good experiences with us, Many thanks, from your Hiyos team. Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Great practice
Rated 5 stars out of 5
by Karin - Posted on 22 January 2024
Every time that I needed to to talk to a consultant or get a prescription or do a blood test, he Hiyos GP is always willing to help and with a fast and efficient service! Thank you.
Visited December 2023
Review titled Hiyos
Replied on 27 February 2024
Dear Karin Thanks so much for leaving your feedback, and we're so glad you're happy with our services. We work hard to make sure the services you need from us are efficient and fit in with our patients' busy lifestyles. We hope you'll continue to be satisfied with Hiyos! Many thanks From your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos
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Review titled Fast prescription
Rated 4 stars out of 5
by Anonymous - Posted on 12 December 2023
I visited Gp for my child,and have been prescribed meds,requested them to deliver my presciption soon as i was in an emergency situation,Gp did within ten minutesof consultation .I was really delighted aboutthe response
Visited December 2023
Review titled Hiyos
Replied on 09 January 2024
Many thanks for your feedback. We're very happy you received such a quick and efficient response from us. We have worked hard on our prescription service so that we can cater for our patients who we know have busy lives. Glad it's working out! We hope you continue to enjoy our services. Stay well. From your Hiyos team Ps. If you have a moment, do have a look at our social media pages which have plenty of fun and interesting videos and other content on them - and take a look at our website hiyos.org where you will find details of live webinars on topics which you might find useful and informative! www.instagram.com/nhshiyos www.tiktok.com/@nhshiyos www.youtube.com/c/hiyos www.facebook.com/nhshiyos www.twitter.com/nhshiyos